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  • 1
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (9 min.))
    Edition: [First edition].
    DDC: 395.5/2
    Keywords: Business etiquette ; Success in business ; Savoir-vivre ; Affaires ; Succès dans les affaires ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson will explore the value of courtesy and etiquette in the office. It will focus on respect, boundaries, and consideration for others. We explore why office etiquette is essential for relationship-building and cultivating trust and cooperation. We'll provide actionable guidance for demonstrating respect for others and enabling a productive and harmonious workplace. We'll share tips for collaborating successfully and doing what you can to ensure a culture of psychological safety and professionalism. This lesson examines how the COVID-19 pandemic may have impacted office behaviours. If you're looking for a business case for effective office etiquette and how it relates to effective leadership, communication and teamwork, this one's for you. Learning Objectives Identify what office etiquette means and discover examples. Establish the benefits of good office etiquette. Examine the link between good office etiquette and positive work performance.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 2
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 808.06/665
    Keywords: Business writing ; Business communication ; Style commercial ; Communication dans l'entreprise ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. Step up your business communication game with this audio lesson. Discover why impeccable writing is more than just grammar and spelling -- it's the virtual handshake that sets the stage for your professional interactions. No matter what industry you're in, you'll learn how to craft messages that are clear, engaging, and impactful. From the fine art of proofreading to the power of a well-structured email, we'll provide actionable tips to elevate your writing from good to great. Enhance your reputation, engage your readers, and make every word count in your business communications. Learning Objectives Discover the fundamental importance of effective writing in creating a positive professional image and fostering clear, impactful communication. Establish the critical attributes of effective business writing, including clarity, conciseness, avoiding misunderstandings and enhancing message reception. Examine practical strategies and techniques for improving your writing and enhancing your communication skills.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 3
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (11 min.))
    Edition: [First edition].
    DDC: 158.1/2
    Keywords: Meditation ; Méditation ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. In this lesson, we'll provide an introduction to the definition and benefits of meditation and examine how it impacts well-being. We will show you how to find time for reflection and how to get started with meditation, plus signpost you to resources that aid mindfulness. In addition, we will incorporate a brief guided meditation. We establish some of the impacts of meditation, including reducing stress, improving focus, and forming a better understanding of yourself and others. If your life feels busy and your mind even busier, this one's for you. We provide actionable tips for incorporating meditation into your daily routine and share clear methods for approaching mindfulness. Make yourself comfortable, sit back and relax... Learning Objectives Identify and understand what meditation is and how it can benefit you. Discover and locate different meditation resources. Undertake a basic guided meditation.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 4
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (11 min.))
    Edition: [First edition].
    DDC: 006.3
    Keywords: Artificial intelligence Industrial applications ; Organizational effectiveness ; Intelligence artificielle ; Applications industrielles ; Efficacité organisationnelle ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson explores the transformative power of Artificial Intelligence (AI) in the workplace. We began by understanding the evolution of AI from its early days to its current applications. We explore the world of Generative AI, a type of AI that creates original content, and discuss its potential impact. We address the debate surrounding the potential influence of AI on the job market and how AI can provide opportunities to increase productivity. The lesson provides practical ways to leverage AI tools, such as automating repetitive tasks, enhancing customer communication, utilising data analysis, and improving language translation. By embracing these solutions, employees can work smarter and save time. Learning Objectives Discover the history and evolution of Artificial Intelligence (AI) and how it has transformed various industries and daily tasks. Examine the concept of Generative AI and its significance in content creation and automation. Establish practical ways to use AI tools to enhance productivity and efficiency in the workplace, including automating tasks, improving customer communication, and utilising data analysis.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 5
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 152.4
    Keywords: Emotional intelligence ; Intelligence émotionnelle ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. Emotional intelligence is an invisible force that governs every interaction. Relationships are built and dismantled on the basis of emotional intelligence. By the end of this lesson, you will be able to explain what emotional intelligence is. You will have a thorough understanding of Daniel Goleman's five pillars of emotional intelligence, will be aware of the three types of emotional intelligence models, and will understand why emotional intelligence is important at work. You will also have the opportunity to explore common workplace challenges and examine how to overcome them. This lesson will examine self-awareness, self-regulation, motivation, and empathy and provide actionable guidance for understanding emotional intelligence. Join us for new insights and tips to transform your well-being and professional relationships. Learning Objectives Understand what emotional intelligence is Explore examples of emotional intelligence and three models relating to it Examine Daniel Goleman's five pillars of emotional intelligence and why the Goleman Method is popular in corporate environments.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 6
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (12 min.))
    Edition: [First edition].
    DDC: 006.3
    Keywords: Artificial intelligence ; Business communication ; Communication ; Intelligence artificielle ; Communication dans l'entreprise ; Information ; artificial intelligence ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson examines how artificial intelligence (AI) is transforming how we communicate professionally. If you're hoping to improve your communication skills in a rapidly changing world, this one's for you. We introduce a relatable scenario where AI helps draft an important professional email, showcasing how AI can enhance clarity and efficiency in communication. We cover the role of AI in customer service and content creation, highlighting its benefits in increasing accessibility and efficiency. The lesson also addresses critical challenges associated with AI, including potential biases and difficulties with trust. We assess the relationship between human intuition and AI's computational power, illustrated through the analogy of 'Centaur Chess'. You'll examine how to balance the technological advantages of AI with distinctly human skills. Learning Objectives Discover the role and benefits of AI in enhancing professional communication Recognise the limitations and challenges of AI in communication Explore the relationship between human skills and AI.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 7
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (8 min.))
    Edition: [First edition].
    DDC: 006.3
    Keywords: Artificial intelligence ; Human-computer interaction ; Intelligence artificielle ; artificial intelligence ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson dives into the world of AI and its transformative role in supporting mental well-being. We investigate how AI assists in creating highly customised experiences in meditation, exercise, and nutrition, all intricately linked to our psychological well-being. While embracing these technological advancements, we also consider the crucial balance between AI assistance and the irreplaceable value of human interaction. This lesson is ideal for anyone interested in the intersection of mental health and technology. It offers a blend of professional insight with relatable case studies and actionable guidance. Join us to enhance your understanding and discover more about AI and mental well-being. Learning Objectives Understand the various ways AI can contribute to improving mental health, including personalised meditation, fitness programs, nutrition guidance, and sleep pattern analysis. Recognise the potential benefits of AI-powered tools in providing accessible mental well-being support. Identify the risks and ethical considerations of relying on AI for emotional and physical health support.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 8
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (11 min.))
    Edition: [First edition].
    DDC: 384.3/4
    Keywords: Electronic mail messages ; Business writing Data processing ; Business communication Data processing ; Courrier électronique ; Style commercial ; Informatique ; Communication dans l'entreprise ; Informatique ; electronic mail ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. Unlock the art of successful workplace communication by exploring essential email etiquette. This audio lesson offers valuable insights for individuals seeking to enhance their professional email skills. In today's digital landscape, effective email communication has never been more important, and this lesson equips you with the knowledge to ensure your messages are clear, respectful, and leave a positive impression. Dive into the fundamentals of email etiquette to showcase professionalism, avoid misunderstandings, and build robust professional relationships. Discover practical strategies, including crafting concise subject lines, personalising your messages, and maintaining an appropriate tone. Learn the importance of timely responses and proofreading to strengthen your email communication abilities. Learning Objectives Improve email communication skills to ensure messages are clear, concise, and effectively convey intentions and information. Develop a strong understanding of email etiquette principles, enabling professional and respectful interactions in digital correspondence. Establish strategies to prevent misinterpretation of emails by considering tone, formatting, and recipient perspective.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 9
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (11 min.))
    Edition: [First edition].
    DDC: 808.06/692
    Keywords: Diaries Authorship ; Diaries Therapeutic use ; Journaux intimes ; Art d'écrire ; Journaux intimes ; Emploi en thérapeutique ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. Join us for a valuable lesson on the art and impact of journalling. This session takes a deep dive into how the simple act of writing your thoughts and experiences can become a powerful tool for personal and professional growth. Through engaging stories and practical tips, we'll explore how journalling can help you navigate work challenges, improve decision-making, and enhance your leadership skills. Whether you're a seasoned writer or a complete beginner, our insightful advice and easy-to-follow guidelines will help you to harness the benefits of journalling. So, let's journey together and discover how these written reflections can become your secret weapon to overcoming obstacles and thriving in your career. Learning Objectives Discover and appreciate the concept of journalling, recognising its significance as a personal development tool and a mechanism for professional growth. Gain practical insights and strategies on how to embark on the journalling journey. Acknowledge and overcome common barriers to journalling, such as writer's block, distractions and time management issues.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 10
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (8 min.))
    Edition: [First edition].
    DDC: 613.7/19
    Keywords: Exercise Psychological aspects ; Physical fitness Psychological aspects ; Work Productivity ; Mental health ; Productivité ; Audiobooks ; Livres audio
    Abstract: "Welcome to Audio Learning from Assemble You. This lesson explores the connection between physical exercise and mental well-being. You'll discover the impact of movement on your mood, cognitive function, and overall brain health. You'll learn about the release of """"feel-good"""" hormones and the role of brain-derived neurotrophic factor (BDNF) in enhancing cognitive function. Additionally, the lesson offers practical strategies for maintaining healthy exercise habits, such as setting clear goals, creating a flexible exercise schedule, and finding accountability through social support. It also delves into the psychology of motivation, emphasising the significance of routines and setting achievable milestones. We'll explore the long-term benefits of exercise, including its protective effects against cognitive decline and age-related conditions. Whether you're a novice or a fitness enthusiast, this lesson is a valuable step towards a healthier, happier mind. Learning Objectives Examine the impact of exercise on mental well-being Develop strategies for maintaining healthy exercise habits Establish ways to increase your motivation and long-term commitment to exercise".
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 11
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (9 min.))
    Edition: [First edition].
    DDC: 658
    Keywords: Industrial organization ; Organization ; Industrial management ; Decision making ; Industrie ; Organisation, contrôle, etc ; Gestion d'entreprise ; Prise de décision ; decision making ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson introduces the Pareto Principle, a powerful concept in business and productivity. You'll learn how 80% of results often come from just 20% of efforts. We cover the Pareto Principle's practical applications and how it could transform how you and your colleagues work. You'll learn the origins of the Pareto Principle and how it has been applied in real-world situations, like Microsoft's approach to software bugs. We'll show how focusing on critical areas and directing your efforts appropriately leads to significant improvements. By listening, you'll know how to use this principle in your work, whether by prioritising tasks or certain interactions for better efficiency. Join us to supercharge your productivity. Learning Objectives Gain a comprehensive understanding of the Pareto Principle, its origins, and where it is most relevant. Discover strategies for identifying and focusing on the most impactful tasks, enhancing productivity and efficiency. Establish how to apply the Pareto Principle in business and professional environments effectively.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 12
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 650.1
    Keywords: Success in business ; Help-seeking behavior ; Succès dans les affaires ; Demande d'aide ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson is designed to help you overcome some common objections to asking for help, recognise when you should do it, and identify the right people to approach. We'll finish with some practical advice about making requests that are convincing, easy for someone to act on, and show consideration for the person's time and energy. There are many reasons why you might find it difficult or uncomfortable to ask for help at work. But by advocating for your needs, you can do your job more effectively, build trust with your colleagues, and develop your knowledge and skills. Whether you're afraid of looking incompetent or of imposing on your colleagues, asking for help can feel challenging. But when done in the right way and at the right times, it enables you to perform at your best. Let's discover how to turn asking for help from uncomfortable to empowering. Learning Objectives Understand why asking for help can be so valuable. Recognise some common workplace situations where you should ask for help. Discover how to make convincing requests for help that respect someone's time and energy.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 13
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 395.5/2
    Keywords: Business etiquette ; Professional employees ; Savoir-vivre ; Affaires ; Professionnels salariés ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This comprehensive lesson explores what it truly means to be a professional in today's dynamic and diverse workplaces. We'll examine how global events like the COVID-19 pandemic have reshaped our perceptions of what it means to be professional, dive into the core attributes that define professionalism, and understand why they matter now more than ever. We establish the specific characteristics professionals exhibit and provide actionable strategies to help you integrate these principles into your daily work. Whether you're a seasoned expert or just beginning your professional journey, this guide offers a wealth of insights tailored to enhance and refine your professional approach. Join us to navigate the evolving landscape of professionalism armed with impactful knowledge of best practices. Learning Objectives Examine the multifaceted nature of professionalism and how it encompasses attributes, behaviours, and values. Recognise how professionalism has changed over time with the influence of external factors like the COVID-19 pandemic. Identify key traits and strategies to cultivate and promote professionalism in both personal and organisational contexts.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 14
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 152.4/1
    Keywords: Empathy ; Leadership ; Success in business ; Empathie ; Leadership ; Succès dans les affaires ; empathy ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. The lesson underscores the crucial role empathy plays not just in achieving business goals but in genuinely supporting and understanding team members, nurturing relationships, and ensuring overall organisational success. It defines empathy and discusses its profound impact on building trust, fostering collaboration, and driving productivity. You'll be introduced to the three primary types of empathy, and the lesson establishes exactly how empathetic leadership manifests through practices like active listening and open communication. By listening, you'll become equipped with the resources needed to become a more effective and compassionate leader, qualities essential in today's rapidly changing working landscape. Learning Objectives Define empathy and explain its significance in leadership, especially for building trust, enhancing collaboration, and driving productivity. Distinguish between the three primary types of empathy. Learn actionable strategies to lead with empathy and embrace a variety of techniques.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 15
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 153.4/2
    Keywords: Critical thinking ; Problem solving ; Decision making ; Success in business ; Pensée critique ; Résolution de problème ; Prise de décision ; Succès dans les affaires ; decision making ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson explores the main principles of critical thinking and why they are vital for professional success. It examines the rich history behind critical thinking and up-to-date perspectives. At the end of this lesson, you will be invited to develop your skills with a reflection activity. Critical thinking is one of the most effective tools that team leaders, CEOs, and employees have in the workplace. It is also one of the few dilemmas that have confounded philosophers for centuries. There are a few different schools of thought as to what goes into critical thinking. In this lesson, we look at everyone from Socrates to Kallet to bring you the most up-to-date frameworks for critical thinking. We delve into the relationship between problem-solving, clarification, asking questions, decision-making, analysis, and evaluation to provide valuable insights and actionable tips. Learning Objectives Define what critical thinking is Unveil the skills that make critical thinking possible Discover why critical thinking is essential at work.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 16
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (9 min.))
    Edition: [First edition].
    DDC: 332.024
    Keywords: Finance, Personal ; Finance, Personal Management ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson explores the importance of managing money wisely and feeling confident in your choices. Budgeting gives you a clearer picture of your finances, helping you manage debts and reach your goals. It can help you to achieve your financial aims much faster. We look at ways to make budgeting easy and effective. The lesson also explains the difference between 'good debt' and 'bad debt.' It provides actionable guidance for saving money, planning for the future, and tracking spending. We establish practical steps to building a budget, like calculating income, listing expenses and setting spending limits. Are you ready to discover more about your financial future and reduce stress in your day-to-day life? This one's for you. Learning Objectives Discover why budgeting is a crucial financial skill for achieving financial clarity, managing debt, and working towards financial goals. Establish how to differentiate between 'good debt' and 'bad debt' and understand the impact of each on your financial well-being. Acquire practical budgeting skills, including listing expenses, categorising spending, setting spending limits, and tracking financial progress.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 17
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (9 min.))
    Edition: [First edition].
    DDC: 658.4/06
    Keywords: Organizational behavior ; Organizational change ; Employee motivation ; Comportement organisationnel ; Changement organisationnel ; Personnel ; Motivation ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson explores proactivity in the workplace and highlights its significance for exceeding expectations. Being proactive is more than just staying busy; it's about strategically anticipating future challenges and preparing for them in advance. This lesson offers valuable insights into developing a proactive mindset, setting achievable goals, and implementing forward-thinking strategies. We address common barriers to proactivity, such as fear of failure and resistance to change, and provide practical solutions for overcoming them. Join us as we transform reactive habits into proactive achievements and establish the key steps for achieving a more fulfilling professional life. Learning Objectives Define what it means to be proactive versus reactive. Develop strategies to cultivate a proactive mindset, such as goal setting, strategic planning, and seeking learning opportunities. Identify common obstacles to being proactive and establish techniques to overcome these challenges.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 18
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 658.4/06
    Keywords: Organizational change ; Strategic planning ; Success in business ; Changement organisationnel ; Planification stratégique ; Succès dans les affaires ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson explores how, with some careful thought and preparation, you can make a convincing case for change and convince others to support your ideas. Together, we'll explore how to identify beneficial changes, weigh up the possible consequences, gather your facts, and persuade others that your change is worth making. Our working lives are full of potential changes that would significantly impact our productivity, performance or well-being if we made them. If you're not in a leadership position, though, you might not always feel like you can push for those positive changes. Advocating for yourself and the needs of those around you is hugely valuable, and it doesn't need to be intimidating. Join us to discover how you can become a change-maker in your organisation. Learning Objectives Establish how to identify possible areas for change. Examine the consequences of making a change. Discover how to make a compelling case for change.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 19
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (8 min.))
    Edition: [First edition].
    DDC: 155.2
    Keywords: Self-presentation ; Reputation ; Branding (Marketing) ; Success in business ; Online social networks ; Social media ; Présentation de soi ; Réputation ; Stratégie de marque ; Succès dans les affaires ; Réseaux sociaux (Internet) ; Médias sociaux ; branding ; social media ; Audiobooks ; Livres audio
    Abstract: Welcome to Audio Learning from Assemble You. This lesson examines personal branding, emphasising its crucial role in today's professional landscape. A personal brand is a professional identity shaped by skills, experiences, and values and has significant implications for career advancement and reputation building. This lesson examines the value of understanding the essence of a personal brand, discovering individual strengths, honing the art of storytelling, managing your online presence, and dedicating time to continual self-improvement. You'll learn how authentic storytelling can be used to create lasting connections and discover the importance of consistent engagement, both online and in person. Networking is explored as a means to foster meaningful relationships, and you'll see how developing your brand over time is vital for sustained success. Learning Objectives Examine what a personal brand is, including its components, significance, and its role in professional success. Establish how to articulate your unique strengths, craft a compelling brand story, manage your online presence effectively, and engage in strategic networking. Discover the role of continuous improvement and adaptation in personal branding.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 20
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (09 min.))
    Edition: [First edition].
    DDC: 658.3/14
    Keywords: Employee motivation ; Job satisfaction ; Employee health promotion ; Quality of work life ; Leadership ; Corporate culture ; Organizational change ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Employee well-being is a broad term - it covers every aspect of someone's working life, including their physical, mental and financial health. Many things can contribute to it, from relationships with colleagues to the workplace itself. Employee well-being isn't something that just affects employees, though - it has a huge impact on the business and its success. In this track, we examine the growing need for employee wellbeing initiatives, how prioritising employee wellbeing can benefit a business and why leaders need to take responsibility for the wellbeing of their team. Learning Objectives Examine the growing need for holistic employee well-being initiatives Discover how employee well-being can positively impact business performance Consider the central role you play in your staff's well-being.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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  • 21
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 338.9/27
    Keywords: Sustainable development ; Environmental policy ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Sustainability has a broad definition. In simple terms, it relates to the lifespan of the object. Take coal, for example. Coal is not a renewable material, so it is not sustainable in the long term. Of course, when we talk about sustainability we often think of the environment. Environmental sustainability is a concept that asks: can we maintain the environment around us? How long can the natural resources that we depend on last? Do they have an expiration date? The less sustainable a material is, the more it is likely to harm the environment. In an ideal world, all the materials and energy sources that we use to support our lifestyles would be sustainable. The United Nations Environment Management Group takes this concept one step further. By referring to this idea as Environmental and Social Sustainability (ESS), the United Nations highlights the connection between environmental sustainability and human actions. In this track, we'll cover what Environmental Sustainability is about. Learning Objectives Identify what environmental sustainability means Examine how businesses impact sustainability Discover a new way of thinking that could turn you into a conscientious consumer.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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  • 22
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (09 min.))
    Edition: [First edition].
    DDC: 658.4/092
    Keywords: Leadership ; Corporate culture ; Organizational change ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. "In a psychologically safe workplace, people feel free to share ideas, mistakes, and criticisms. They are less worried about protecting their image and more focused on doing great work." This is Amy C. Edmondson speaking to Forbes. Edmondson is a business professor at Harvard University who has been investigating the concept of psychological safety since 1999. But just what is psychological safety, and how can you foster a workplace that prioritises it? In this track, we'll explore the concept and investigate the benefits. In basic terms, a psychologically safe workplace is one where team members feel able to speak up without fear of being judged or criticised for doing so. It's an environment that empowers people to share their ideas and point out problems. Learning Objectives Discover what psychological safety means Explore the benefits of psychological safety for an organisation and its staff Look at how leaders can start to increase the levels of psychological safety in their organisations.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 331.5
    Keywords: Transgender people Employment ; Discrimination in employment ; Transgender people Employment ; Sex discrimination in employment ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we'll define some important terms relating to gender, explore the experiences of trans people in employment, and provide some practical information on how to make your workplace safer, more accessible and more inclusive for trans colleagues. Learning Objectives Learn some important terms relating to gender Learn about the experiences of trans people in employment Learn practical ways of making your workplace safer, more accessible and more inclusive for trans colleagues.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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  • 24
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.4/04
    Keywords: Stakeholder management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Stakeholder Management is the process of maintaining the best possible relationships with the people who have the biggest impact on your work. This could be customers, investors, suppliers, and even governments. If you don't know how to manage your relationships with your stakeholders, you're going to find yourself in trouble. This track is aimed at professionals who are running a project that involves other people and who may need a little extra help with improving the relationships with their stakeholders. Learning Objectives Learn what stakeholders are Learn how to identify stakeholders Learn how to manage stakeholders Learn the best ways to communicate with stakeholders.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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  • 25
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (30 min.))
    Edition: [First edition].
    DDC: 658.85
    Keywords: Selling Handbooks, manuals, etc ; Selling Vocational guidance ; Audiobooks ; Handbooks and manuals
    Abstract: In today's episode of the Power Skills Project, Adam speaks to sales guru James Ski. James trained as an elite rower at university and has held various senior-level sales positions. He now runs a hugely successful sales events business called Sales Confidence (Salesconfindence.com). He is one of THE most connected people in the UK. In this fascinating episode, Adam and James discuss setting a vision for your future self and how to go on to achieve that ambition through setting manageable weekly, monthly and daily goals. They dive into turning a ""no"" in sales into a positive thing and bringing persistence and enthusiasm into your work. Finally, they discuss how to achieve balance in a high-pressure role. This episode is packed full of helpful sales tips and hacks that James has developed throughout his career. It's a must-listen if you are new to sales or looking to master this craft
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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  • 26
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (42 min.))
    Edition: [First edition].
    DDC: 658.3124
    Keywords: Organizational learning ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by Learning & Development expert Craig Hamill. Craig is an award-winning Learning and Development specialist with 19 years of experience. He's worked with global organisations across a multitude of industries and is a real expert in helping people develop and fulfil their potential. He is currently Learning Experiences Director at Davies Learning Solutions. Today, Adam and Craig discuss a topic very close to our hearts here at Assemble You - enabling learning in your organisation. Craig starts by going through the business case for learning before outlining how any leader can help enable learning in their organisation. As the world continues evolving at a blistering pace, learning is becoming even more important than ever.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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  • 27
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 640.286
    Keywords: Sustainable living ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Sustainability is all about finding a way to live that works for us today without causing problems in the future. Prioritising sustainability in everyday life involves being more conscious about the resources you use, as well as the impact your choices have on the planet and other people. In this track, we'll cover the different pillars of sustainability, how to think about your choices with sustainability in mind and three areas of your everyday life where you can easily prioritise sustainability. Learning Objectives Discover the different pillars of sustainability Examine some of the factors that contribute to how sustainable a choice is Identify three areas of everyday life where it's easy to make more sustainable choices.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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  • 28
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 650.1
    Keywords: Success in business ; Job satisfaction ; Quality of work life ; Work Psychological aspects ; Stress management ; Work-life balance ; Well-being ; Human comfort ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. The Cambridge Dictionary defines 'Confidence' as "the quality of being certain of your abilities or of having trust in people, plans, or the future". We suffer from a lack of self-confidence when we are uncertain of our abilities. We can get away with it in our day-to-day activities, but when it comes to work and career, there is no hiding place Confidence at work is important not only for personal development but it is essential to performance at work and, consequently, career growth and development. So if you suffer from self-doubt, fear and insecurity at work, or you just need to be more self-confident, do not listen to that voice in your head that tells you that you are incapable. You can build your confidence and take control of your work life and career. At the end of this track, you will improve your understanding of why confidence is an important attribute to have at work and clear actions that will help you build your self-confidence. Learning Objectives Identify what confidence at work means Examine why confidence is a crucial attribute to work life and career development Explore simple and practical actions to help you build your confidence at work
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (09 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. It's a tough but rewarding challenge to minimise self-doubt and negativity, especially in the world of customer service, where confidence, optimism and assertiveness are some of the most important traits an employee can have. Feelings of doubt and insecurity can arise in customer service roles for a variety of reasons. You might feel unprepared or unqualified to handle a particular customer issue. Maybe you feel overwhelmed by the sheer volume of customer inquiries coming through, or you feel uncertain about company policies or procedures. Perhaps you just think you simply don't have what it takes to perform well in a role like this: the confidence, charisma, social skills and knowledge to excel. By following some of the strategies we'll outline here and beginning to understand the root cause of your doubt, you'll become far more equipped to manage it. By the end of this track, you'll be well on your way to becoming a confident customer service star! Learning Objectives Explore the importance of minimising self-doubt and negativity Establish how you can manage feelings of self-doubt Examine how self-talk impacts self-doubt.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (31 min.))
    Edition: [First edition].
    DDC: 158.7
    Keywords: Organizational behavior ; Trust ; Interpersonal relations ; Organizational effectiveness ; Work environment ; Psychology, Industrial ; Confidence ; Audiobooks
    Abstract: In this episode, Adam speaks to founder and CEO of Synaptic Potential, Amy Brann. Amy is a published author and a keynote speaker, and in this podcast she gives some fascinating insights into the importance of trust at work, and how you can build it - or break it.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (24 min.))
    Edition: [First edition].
    DDC: 153.68
    Keywords: Listening ; Oral communication ; Audiobooks
    Abstract: Stephen Covey says, "Most people do not listen with the intent to understand; they listen with the intent to reply." Can you think of times when you've done that? Even if you can't, you may well do it - 96% of people think they're a good listener, but only 25% actually are. That's why, in this episode, Adam and James discuss the misconceptions around being a 'good listener', and offer some actionable tips to be better
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (53 min.))
    Edition: [First edition].
    DDC: 650.1
    Keywords: Self-confidence ; Self-actualization (Psychology) ; Audiobooks
    Abstract: In today's episode, Adam talks to confidence guru Adele Bradley. Adele has been in the organisational development and people transformation world for a while, both for large companies and as a consultant. As a coach, Adele began to notice regular patterns with her clients. Specifically, low self-belief, low self-confidence, and low self-esteem. She has taken her experience and developed a formula for confidence, and that's what we discuss in today's session. You're are in for a real treat with this episode. Adele speaks from the heart, and lays out a formula to help you achieve a more confident outlook on life. Her book, Equation to Confidence is in the works, and provides a playbook to help you develop this crucial characteristic.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (35 min.))
    Edition: [First edition].
    DDC: 338.9/27
    Keywords: Sustainable development Economic aspects ; Environmental economics ; Social responsibility of business ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by sustainability expert Mark Lancelott. Mark is an experienced sustainability consultant, keynote speaker, and thought leader who helps businesses respond to the opportunities and challenges of the sustainability crisis. He's led sustainability and circular economy projects across retail, consumer goods, manufacturing, and financial services for some of the biggest companies in the world, and for venture-backed start-ups and scale-ups. He's currently a Senior Client Partner at Korn Ferry and an adjunct faculty member at Hult Ashridge Executive Education. Adam and Mark go through what sustainability means, why it's so important as a business to be thinking about sustainability, and what as an individual you can do to encourage and support more sustainable behaviour.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.85
    Keywords: Selling Handbooks, manuals, etc ; Selling Vocational guidance ; Audiobooks ; Handbooks and manuals
    Abstract: Welcome to Audio Learning from Assemble You. Confidence is crucial in the competitive field of sales. This lesson will explore various aspects of confidence and how to cultivate it in your sales approach. After listening, you'll understand the different ways of conveying confidence and learn how to leverage it to your advantage. We'll explore techniques for maintaining an energised presence, exhibiting generosity in networking, building strong relationships, and practising authenticity. We'll discuss embracing failure. You'll discover the value of asking for assistance and dealing with rejection. By delving into these topics, you'll develop the necessary skills and mindset to project confidence and succeed. Let's unlock your sales potential. Learning Objectives Establish how to build confidence in a sales environment. Identify where your confidence comes from and how to sell yourself. Examine different approaches to networking and building relationships.
    Note: Online resource; title from title details screen (O'Reilly, viewed August 8, 2023)
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  • 35
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 158.1
    Keywords: Self-actualization (Psychology) ; Success in business ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. If you find yourself feeling stuck, lost or disconnected at work, this lesson is for you. We'll work through a small journey together, reflecting on who you are as an individual. Contemplating what your core values are, we'll consider these in the context of your current professional role and ask - are your values aligned with your life (and therefore work)? Finding your direction can mean just about anything; volunteering for a charity, starting up with an old hobby, or simply adjusting an aspect of the professional role you have right now. Regardless, when you know your values, you can make decisions based on meaning, to ensure a connectedness between them and yourself in every walk of life. Join us to find your direction. Learning Objectives Establish how to find your direction Explore core values Consider core values in the context of personal and professional life.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 3, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (8 min.))
    Edition: [First edition].
    DDC: 171/.3
    Keywords: Perfectionism (Personality trait) ; Self-actualization (Psychology) ; Excellence ; Conduct of life ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. This lesson explores 'done is better than perfect' and how it can positively affect a person's efficiency, impact, and mental well-being. It highlights how perfectionism, while aiming for excellence, can lead to delays and burnout. We examine the concept of perfectionism and how this causes analysis paralysis, which prevents a person from moving forward with their work. We consider avoiding stress and unnecessary delays caused by waiting for absolute perfection. We establish the value of learning from failure to iterate and emphasise the importance of progress over perfection. Practical steps are provided to overcome perfectionism, including setting clear deadlines, seeking feedback, and celebrating progress. Ultimately, the lesson encourages embracing imperfection, taking action, and learning from your experiences to achieve success. Learning Objectives Discover how perfectionism can harm your progress Examine how some of the most successful leaders operate with a 'done is better than perfect' mindset Gain strategies to combat perfectionism and adopt the 'Done is Better than Perfect' mindset for yourself.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 3, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (36 min.))
    Edition: [First edition].
    DDC: 158.1
    Keywords: Impostor phenomenon ; Self-confidence ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by Deborah Harris to discuss imposter syndrome. Deborah is the founder and Chief Learning Officer at iCU Learning, an L & D consultancy dedicated to talent development and helping organisations build cultures that foster universal learning. She's also a Trainer Partner of the Center for Leadership Studies and qualified to deliver Situational Leadership training. Deborah has trailblazed the Learning & Development world for 15 years, training 10,000+ professionals in more than five different industries, with a proven record of implementing low-effort/high-impact ideas. In this session, Deborah and Adam discuss what imposter syndrome is, some practical tips for dealing with imposter syndrome and how to support your colleagues and team who may be experiencing this.
    Note: Online resource; title from title details screen (O'Reilly, viewed November 15, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (30 min.)).
    Edition: [First edition].
    Series Statement: Future human
    DDC: 650.1/1
    Keywords: Time management ; Self-management (Psychology) ; Gestion du temps ; Gestion de soi ; Audiobooks ; Livres audio
    Abstract: This lesson provides actionable tips on how to manage your time more effectively. This session is part of the fascinating Future Human series. An essential facet of becoming equipped for the future, effective time management is crucial for feeling more in control of your energy and productivity levels. Effective time management helps you achieve what you want to achieve, both personally and professionally. It's crucial for good well-being and a sense of satisfaction at the end of each day. It results in lower stress levels and improved work/life balance. Adam and Liggy examine the benefits and some challenges you may encounter. They share insights and quotations from experts and share time management's links with well-being, planning, rest, productivity, perfectionism and proactivity. They establish why excellent time management is required for the future and explore how to 'eat the frog', embrace the Four Ds and utilise the power of 'no.' Listen to the session to investigate the barriers and solutions for making the most of each day's 86,400 seconds. Learning Objectives Discover the benefits of effective time management Establish how to incorporate successful time management techniques into your life Recognise how time management is an essential skill for the future.
    Note: Online resource; title from title details screen (O'Reilly, viewed November 28, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.30087/4
    Keywords: Diversity in the workplace ; Neurodiversity ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we'll cover definitions of neurodiversity, the value and importance of neurodiversity, and guidance for promoting an inclusive and accessible workplace. ADHD, dyslexia, dyspraxia, epilepsy, Tourette's syndrome, autism, and other learning and mental health differences are on the neurodiversity spectrum. Learning Objectives Learn about definitions of neurodiversity Learn about the value and importance of neurodiversity Learn about ways of promoting an inclusive and accessible workplace.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.4/52
    Keywords: Business presentations Technological innovations ; Digital storytelling ; Information visualization ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. How can you use storytelling in your everyday life? In this track, you'll learn about three different types of micro-story. We'll tell you how to structure stories about the past, the present and the future. Your tales will be so good that people will want to repeat them. Learning Objectives Learn why stories connect you with your audience Learn how to construct three types of micro-story Learn tips on presenting your micro-stories.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.3/14
    Keywords: Employee motivation ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. According to a survey conducted across 142 countries by Gallup, just 13% of employees worldwide are engaged at work. Symptoms of disengagement may include apathy, poor communication, absenteeism, missed deadlines, and cynicism. So, how does this translate into day-to-day experiences in the workplace? What does withdrawal mean for businesses more broadly, and what can you do to revitalise employee engagement? In this track, we'll cover How to determine who's losing motivation Identifying problems with engagement Diagnosing engagement issues, and Communicating effectively with disengaged employees Learning Objectives Learn how to determine who's losing motivation Learn how to identify problems with engagement Learn how to diagnose engagement issues, and Learn how to communicate effectively with disengaged employees.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services Management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we will take a look at why motivating your customer service team is pivotal to your business growth and survival and then go through some actionable steps that team leaders or supervisors can take to motivate their customer service team. Why is it important to motivate your customer service team? Team leaders and supervisors must recognise that in order to make exceptional service delivery a part of their team and organisation structure, there needs to be a cultural shift in the organisation. It can't just be a box that needs to be ticked. Customer service is not only a department, says Hyken in a Forbes article. 'It's a philosophy. It's the company's culture. But even though customer service should matter to every employee, it is the customer service department that supports customers who call, email, tweet, post on social media, and more. They must always remain focused, patient, and motivated to represent the company in a way that results in the customer's desire to keep doing business with them.' Learning Objectives Establish why it is important to motivate your customer service team Examine simple and practical actions on how to motivate your customer service team.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (12 min.))
    Edition: [First edition].
    DDC: 658.3/1124
    Keywords: Employment interviewing ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. It's as simple as this - if your interview process is poorly designed or off-putting to candidates, they will look elsewhere for opportunities. Today we'll cover the value of proper preparation, forefronting empathy, good note-taking, active listening and selecting the right questions. We'll finish with an important note about unconscious bias. Let's talk about how to maximise your business' chances of securing the hottest prospects in the market! Learning Objectives Discover how to be an effective interviewer Learn the value of proper preparation, forefronting empathy, good note-taking, active listening, avoiding unconscious bias, and selecting the right questions.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.4/08
    Keywords: Environmental management ; Environmental impact analysis ; Risk management ; Environmental sciences Social aspects ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. The term Environmental, Social, and Governance, abbreviated to ESG, relates to the investing sphere. In all sectors, companies look for investors. ESG is an important concept for all kinds of people, including employees, CEOs, investors, and government officials. By the end of this track, you'll know what ESG is, how it looks in practice and its advantages and disadvantages. You will also be able to identify the dilemmas businesses that want to pursue ESG principles come up against. ESG is a framework that third-party companies and research groups use to identify whether a company is a viable investment opportunity. Dr Jean Rogers, founder of the Sustainability Accounting Standards Board, created the framework so that 'investors could compare performance on critical social and environmental issues, and capital could be directed to the most sustainable outcomes.' ESG is an alternative to the widely held belief that companies can only be sustainable when they focus on the environment. In the investing sphere, ESG is a set of criteria (or standards) that socially and economically conscious investors use to decide whether they want to invest. Learning Objectives Identify what Environmental, Social, and Governance means Discover examples for each of the three facets of ESG investing Establish some of the advantages and disadvantages of ESG investing.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 634.9028/6
    Keywords: Sustainable Development Goals ; Sustainable forestry ; Sustainable development ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we will introduce the United Nation's Sustainable Development Goals or SDGs. You may have heard about various sustainability targets, but these 17 objectives are significant because they are backed by 193 countries. After listening, you will have up-to-date knowledge of the 17 goals and an understanding of how they link together. You will also be aware of the history of the Sustainable Development Goals and the issues that nations face when trying to work towards the same aims. Let's start from the beginning. When and how were they established? Sustainability is one of the main building blocks towards a brighter future. The United Nations is one of the organisations that puts sustainability at the forefront. It was founded in 1945, and it acts as a collaborative organisation where world leaders and representatives can engage in discourse about global issues. The 17 Sustainable Development Goals are part of the United Nations' 2030 Agenda for Sustainable Development. 17 goals form the core of the plan to create 'peace and prosperity for people and the planet, now and into the future.' Learning Objectives Discover what the Sustainable Development Goals are Examine why we need sustainability goals Identify the key Sustainable Development Goals.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (37 min.))
    Edition: [First edition].
    DDC: 658.3/14
    Keywords: Employee motivation ; Teams in the workplace ; Audiobooks
    Abstract: Does the mood seem a bit low in the office? Are people struggling to hit targets? So much of performance is motivation, and any leader worth their salt must be able to pick people up and get the best out of them. In this podcast, Adam and James discuss a variety of topics, including: How to treat failure Cultivating the right atmosphere Rewarding people appropriately Clear expectations Enabling growth and self-development.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (33 min.))
    Edition: [First edition].
    DDC: 155
    Keywords: Difference (Psychology) ; Deviant behavior ; Conformity ; Social psychology ; Audiobooks
    Abstract: ""I realized that what might be important to one person was not a priority to me. That no one else would create the structure to my day, or figure out my priorities, but me."" (Deb Knobelman) In this episode, Adam and James discuss the perils of saying yes too much. Jim Carrey might have us believe that saying yes to everything is exciting, but it's not. It leads to untold pressure, stress, and substandard delivery. It also means you literally might not have the capacity to focus on what's really important at work, and it can hurt your aspirations.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (34 min.))
    Edition: [First edition].
    DDC: 179/.9
    Keywords: Ambition ; Audiobooks
    Abstract: In this episode, James and Adam discuss another topic covered by the Assemble You course library - harnessing an ambitious mindset. Adam took a risk starting his new business at the time he did - his family circumstances made it particularly precarious to leave a 9-5 and self-finance a start-up. James left a job he enjoyed at a company he'd loved to join Adam and Rich. In this episode, they discuss those decisions, as well as: other obstacles to ambition, and how and when to be more ambitious.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (33 min.))
    Edition: [First edition].
    DDC: 658.408
    Keywords: Social responsibility of business ; Organizational effectiveness ; Mutualism ; Audiobooks
    Abstract: In this latest episode of the Power Skills Project, Adam is joined by the very talented Beth Krucien, who is here to talk to us about purpose in business and how to align that purpose with the people and procedures in your organisation. Beth is an Organisational Development Specialist at a large waste management business. In her current role, she helps her company align its purpose with its people by inspiring them to think in new ways and unleash their potential. She's passionate about helping align purpose within teams and at an organisational level. Beth really gets into detail on how to practically align your business purpose with your people. This is a fascinating episode and gives real insight into why purpose is so important, and how to embed this in an organisation.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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  • 50
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services ; Negotiation in business ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. It's safe to say that not a single day passes in the life of a customer service worker without the need for some sort of negotiation. It's a vital skill, and mastering it can make all the difference between a content customer and a dissatisfied one. The ability to negotiate effectively empowers customer service workers to handle difficult situations at work, maintain positive relationships with customers, generate increased - and indeed, repeat - sales, and boost the reputation of the company they represent. It's not just about getting what you want; it's about finding a solution that satisfies both parties involved. In this track, we will explore the art of negotiation in customer service, discussing the skills and techniques needed to negotiate successfully with customers. Any effective negotiation with a customer must begin with a full understanding of the customer's needs and concerns. This means actively listening to the customer so that you're better able to understand the root cause of their problem and efficiently work towards finding a solution that meets their requirements. Learning Objectives Discover what effective negotiation entails Establish how to unveil a customer's needs and concerns Examine the advantages of effective nonverbal communication.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.85
    Keywords: Selling ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Customer objections are inevitable. How do you deal with dissatisfied customers? Do you view their objections as a door slamming in your face or an opportunity to listen to what the customer is saying and offer solutions?' According to the University of Idaho Business Management and Technology Curriculum Guide, 'objections are concerns, hesitations, doubts, or other honest reasons a customer has for not making a purchase.' People always want to be sure that they are purchasing a good product. Simply put, customer objections are any problems your customer might have with buying or using your product or service. Customer objections are gold. As noted in a Forbes article, with 96% of dissatisfied customers not voicing their complaints, keeping your clients happy can go a long way to improving your business. Customer objections should be seen as gold; they should be viewed as positive because they allow you to present more information to the customer, which helps in customer retention and customer satisfaction. Learning Objectives Explore what a customer objection is Examine why customer objections are important to businesses Identify simple and practical actions on how to handle customer.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (31 min.))
    Edition: [First edition].
    DDC: 658.4092
    Keywords: Leadership ; Audiobooks
    Abstract: Do your team respect you? Do they know you have their back? If you want to ensure optimum performance for your people, they need security, and that comes from YOU. There are challenges on all sides of the workplace. Whether it's senior employees pushing for deadlines, excessive meetings sucking up time, or the office atmosphere destroying productivity, everyone faces obstacles to getting their best work done. If you're a leader, it's your job to remove as many of these obstacles as possible, to protect your team. In this podcast, Adam and James discuss a variety of ways to do so, including: Protecting people from unfair or unconstructive criticism Cultivating the right atmosphere Saying 'no' to unrealistic requests Taking responsibility for the collective Acting as a proxy for communication to protect people's time.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (45 min.))
    Edition: [First edition].
    DDC: 331.5
    Keywords: Gender identity in the workplace ; Language in the workplace ; Audiobooks
    Abstract: In this episode, Kezziah (she/her) and James (he/him) discuss pronouns and other issues related to the Trans experience with content creator, and one of LinkedIn's Top 10 LGBTQIA+ voices, Max Siegel.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (50 min.))
    Edition: [First edition].
    DDC: 158.7
    Keywords: Quality of work life Psychological aspects ; Employees Mental health ; Psychology, Pathological ; Stigma (Social psychology) ; Work Psychological aspects ; Personnel management ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by the inspiring Chris Wright. To say that Chris had a tough start in life is an understatement. As a child, he was exposed to the antics of his father's biker gang. At one point, due to his parents being under the influence and inattentive, he fell out of a moving vehicle, breaking his neck. After this near-death experience, both of his parents eventually passed away from extreme drug use. Despite all of this, Chris now dedicates himself to helping others rise above their mental health struggles and implement successful coping skills. He is a renowned podcast host, celebrated keynote speaker, and mental health advocate. His podcast "In the Wright Mind" is a fantastic listen and is available on all the major channels. In this episode, Chris talks about his story and how he battled his demons to get where he is today. Chris offers some fantastic advice to anyone contending with mental health issues about how to talk about this difficult topic at work and how to be proactive about your own mental health and that of your team and colleagues
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (57 min.))
    Edition: [First edition].
    DDC: 658.81
    Keywords: Sales management ; Selling ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by sales guru, Pat Traynor. Pat has been building and leading B2B sales teams for over 15 years, with particular experience in early-stage startups. He's been the first sales hire or first sales leader on eight occasions, including becoming LinkedIn's first sales hire outside the US. Since 2015 Pat's joined several advisory boards, invested in a dozen UK startups, and through his consultancy firm, Silicon Growth, supports startup founders with sales strategy, design and execution as they build out their sales organisations. This interview is perfect if you have a direct-to-consumer product and are thinking of going into business sales or, perhaps, you are a founder doing sales and need to expand your sales function. Or maybe you have fallen into a sales management position and just need a bit more structure and guidance. In it, Pat takes us through some of the frameworks he applies when helping clients develop a sales team, including four steps on where to start, followed by People, Product, Process and Tech, and finally, Strategy, Operations and Enablement.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 158.1
    Keywords: Confidence ; Assertiveness (Psychology) ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Assertiveness means standing your ground, being transparent about your feelings and communicating your boundaries. By the end of this lesson, you will understand why assertiveness matters and how it can enhance your life and be familiar with some practical methods for developing it. Many people struggle to be assertive because they are concerned about upsetting someone else's feelings. It sometimes feels easier to stay quiet and avoid conflict. We'll guide you through managing these worries, establishing boundaries, and asking for what you need. In this lesson, you will discover that assertiveness isn't about creating conflict or controlling others. It's not about instilling fear or denying responsibility. We'll provide real-life examples to give you a solid foundation for developing confidence and standing up for your beliefs. Learning Objectives Establish how to find inner confidence and become more assertive. Examine a range of skills for improving assertiveness. Discover the distinction between aggressiveness and assertiveness.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 3, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 153.4/3
    Keywords: Problem solving ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. This lesson will help you master the art of tackling challenges with finesse. With real-life stories, expert insights, and case studies, we're here to help build effective problem-solving skills. From unravelling the essence of problem-solving to cultivating creativity and collaboration, this guide covers it all. Explore the problem-solving process - from identification to reflection - through engaging examples of how pioneers embraced innovation and learned from failures to how devastating disasters taught the world valuable lessons. Join us on this journey of empowerment, where understanding problems, thinking creatively, collaborating effectively, and embracing failure will redefine your approach to overcoming challenges. Learning Objectives Recognise the core principles of problem-solving Explore a systematic problem-solving process Establish how problem-solving requires creativity, collaboration and adaptability.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 3, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (47 min.))
    Edition: [First edition].
    DDC: 158.1
    Keywords: Energy psychology ; Self-actualization (Psychology) ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by leadership consultant and professional coach Mark Freer to discuss Energy (the personal kind). Mark is a leadership consultant and professional coach supporting clients with executive coaching, leadership training & development, and communication consulting services. He manages his own clients as well as working as an Associate Consultant. With 30+ years of global leadership experience in the telecommunications industry, he's walked the walk. Mark is also a professional mentor, a voluntary sports head coach, and a podcast host! In this fascinating episode, Mark walks Adam through the six influences that have a profound effect on your energy and how you are feeling. Those influences are: Spiritual Mental Emotional Physical Social Environmentall This is a great episode for anyone looking to improve their energy and positively impact their life.
    Note: Online resource; title from title details screen (O'Reilly, viewed November 15, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (13 min.))
    Edition: [First edition].
    DDC: 658.4/06
    Keywords: Employee affinity groups ; Diversity in the workplace ; Industrial management Social aspects ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. This track covers what Employee Resource Groups (or ERGs), why Employee Resource Groups are so valuable and offers helpful guidance for how to set up an impactful ERG. It'll cover how to foster a more equitable and inclusive workplace. Learning Objectives Learn what Employee Resource Groups (or ERGs) are Learn why Employee Resource Groups are so valuable Learn tips for how to set up an impactful ERG.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services ; Customer relations ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. There is no business without customers. Customers are the people who will increase your revenue, increase your profits and spread your reputation, but when customers are being difficult they can hinder all three of these things. With customers, we can't always say what we feel. We are here to help them, support them and resolve their issue, but it can often be hard to keep our cool and avoid getting angry or upset ourselves. Today, we'll be looking at ways in which you can deal with difficult customers and arm yourself with the tools you need to enhance your customer experience. By the end of this track, you'll understand the important lessons you need to know to stay calm under pressure and be your best self. Learning Objectives Establish how to deal with difficult customers Examine different approaches to maintaining strong customer service Identify a range of methods to cope with and diffuse tense service situations.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we are going to talk about face-to-face customer service, what it means and entails and why it is important. Some institutions and companies are only just opening up again to face-to-face interactions with customers and clients after a long period of remote working. It is essential that we are aware and reminded of key components of this type of customer-facing transaction to ensure a positive and productive experience for all concerned. What is face-to-face customer service? Although we can see faces and speak to each other via a screen, face-to-face means in person and physically present with the other person. At a time when it is so convenient to just log into Zoom or other communication software and hold calls, meetings, and training, why is face-to-face customer service so important? And how do we get it right? Learning Objectives Identify what face-to-face customer service is and how it differs from online customer service Examine the benefits of face-to-face customer service Discover the essentials of providing good face-to-face customer service.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 338.927
    Keywords: Sustainable development ; Globalization ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Globalisation is typically defined "as the increased flow of goods, services, capital, people, and ideas across international boundaries." This integration of economic, social, and cultural activities has resulted in the greater interconnectedness of people, cultures, and economies worldwide. Some significant benefits are associated with globalisation, such as increased trade, greater living standards and improved technology for some. But this is unfortunately not the full story, as it is also linked to adverse effects on the environment, society, and economic stability. In this track, we will explore the connection between globalisation and sustainability and the need for global cooperation to combine the two concepts successfully. We will also examine how the Sustainable Development Goals (SDGs) can guide us towards a brighter, prosperous, and far more sustainable future. Globalisation has enabled us to be more connected to one another than ever. The rapid increase in technological advancements and regional integration has led to the formation of advanced economies. Domestic businesses grow into international ones and further contribute to the spread of technologies. Core aspects of globalisation include increased international trade and cooperation. There is also the concept of 'social globalisation', meaning the transfer of ideas and information between countries. Learning Objectives Identify what globalisation is Examine the links between globalisation and sustainability Discover methods for collective action to combat climate change.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.8/1
    Keywords: Sales management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Maybe you're not selling cookies -- or any products or services -- but you are selling something', says Lori Darley, Founder and CEO of Conscious Leaders. Whether you work for a company that is trying to bring in more customers, dealing with clients over the phone, or determining whether customers will come back, you're in sales. If you're working towards a promotion, raising money for a cause, or attempting to convince someone of a new idea, you're selling your brand and your expertise. Carol Standing for Accordant, says, 'there are only two roles across every business, in every industry, globally -If you are not a salesperson, then you are sales support.' In this track, we will explore why selling is a crucial skill for everyone, how to improve your ability to sell, why having the right attitude for sales could be the difference between success and failure, and how to master the sales mindset. Learning Objectives Explore the importance of sales to career and life Examine the meaning of a 'sales mindset' Establish simple and practical actions that will help develop a 'sales.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 808/.04203
    Keywords: English language Dictionaries Rhetoric ; English language Dictionaries Usage ; Report writing Dictionaries ; Audiobooks ; Dictionaries
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we will be looking at concise writing, why it is important to communicate effectively, and actionable steps to improve your writing. According to the Stanford Engineering STEM style guide, "writing clearly and concisely means choosing your words deliberately and precisely, constructing your sentences carefully to eliminate deadwood, and using grammar properly." By writing clearly and concisely, you will get straight to your point in a way your audience can easily comprehend. Simply put, "Concise writing means using the fewest words possible to convey an idea." So why do we need to write in this way? "Readers and audiences treasure concise writing", notes a Masterclass article, "Concise sentences and paragraphs grip your reader's attention and help them focus on your main point." "Reading sprawling sentences can feel overwhelming, confusing, or boring." says Mira Khanna, Strategic Product Marketer at Grammarly, "It can confuse readers by making it harder for them to quickly identify the main point of what you're trying to communicate. After all, they have to sift through the extra verbiage and hunt for the key points of your message. Making readers do unnecessary work can make them grumpy, and grumpy readers are less receptive to what you have to say" Learning Objectives Identify what concise writing is Examine the importance of writing concisely Discover actionable steps that will help you to write more effectively.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (12 min.))
    Edition: [First edition].
    DDC: 331.5
    Keywords: Homosexuality in the workplace ; Gays Employment ; Diversity in the workplace ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we'll cover what a microaggression is, the sometimes subtle but always harmful nature of microaggressions. We'll examine the microaggressions specifically experienced by LGBTQ+ people in the workplace and provide practical guidance for fostering a more inclusive workplace through more considered use of language. Learning Objectives Learn what a microaggression is Learn about the sometimes subtle (but always harmful) nature of microaggressions Learn about microaggressions specifically experienced by LGBTQ+ people in the workplace Learn ways of fostering a more inclusive workplace through more considered use of language.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.3008
    Keywords: Diversity in the workplace ; Personnel management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we'll cover Definitions of cultural nuance, Awareness of difference and diversity, and Navigating interpersonal differences Let's begin by looking at what is meant by cultural nuances. They're the subtle variations in the way people behave and slight differences in customs or habits. Families, colleagues, communities, and neighbourhoods may share particular behaviours. Some research speaks about cultural nuances in relation to entire countries and continents, although other individuals refute that such broad populations can be spoken about in such a generalised way. Learning Objectives Learn definitions of cultural nuance Develop awareness of difference and diversity, and Learn about Navigating interpersonal differences.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.4/04
    Keywords: Stakeholder management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Stakeholder Management is an essential aspect of the product development process. To fully understand the concept, it is first necessary to understand what a stakeholder actually is. It's a broad term encompassing numerous groups and individuals, and different kinds of projects will necessitate different stakeholders. In this track, we'll cover what stakeholders are, how to identify your project's stakeholders, how to prioritise your stakeholders, and how to create a stakeholder map Learning Objectives Learn what stakeholders are Learn how to identify your project's stakeholders Learn how to prioritise your stakeholders Learn how to create a stakeholder map.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (40 min.))
    Edition: [First edition].
    DDC: 658.4092
    Keywords: Leadership ; Management ; Audiobooks
    Abstract: In this latest episode of the Power Skills Project, Adam is joined by the fantastic Ruth Farenga who joins him to discuss being a conscious leader. Ruth is the Founder of Conscious Leaders, a business that helps leaders develop a calm, collaborative and productive workplace. She is a facilitator, and executive coach, runs The Conscious Leaders Podcast and is the author of a new bestselling book, 'Next Level Leadership: nine lessons from conscious leaders'. In this interview Adam and Ruth dive into a number of the topics that Ruth covers in her book. Including Intention, Directness, Safety and Vulnerability. They end by looking at a few things any new leader should be doing. This episode is a must listen to for any leader looking to improve.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (46 min.))
    Edition: [First edition].
    DDC: 155.24
    Keywords: Resilience (Personality trait) ; Psychology, Industrial ; Audiobooks
    Abstract: This week on the Power Skills Project, Adam is joined by Jay Gadhia to talk about resilience. Jay has a learning background, and his passion for helping people develop started when he was a teacher in Japan. Since then, he's worked in mental health and wellbeing training with a particular focus on mental health awareness for managers, stress management and suicide awareness and prevention. If you are a BBC radio Leeds listener, Jay might be a familiar voice to you as he regularly discusses all manner of well-being topics on the channel. He's recently launched his own workplace well-being & development venture called The Jay Train: Wellbeing Journeys and is on a mission to get well-being on the agenda in workplaces across the country. In this session, Adam and Jay discuss mental health, well-being and resilience in the post-covid landscape. They dive into the issues that working from home or hybrid work has had on people's mental health and go through some strategies to help build resilience and to spot when a member of your team might be struggling.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (42 min.))
    Edition: [First edition].
    DDC: 658.3112
    Keywords: Employee selection ; Diversity in the workplace ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by Jennie Child, founder of Balance, an inclusive recruitment consultancy. Jennie has a wealth of experience in the HR sector, having led recruitment teams in advertising and media. Three years ago, she started Balance (www.balanceandinclusion.com), a company that helps organisations of all sizes improve their recruitment processes to make them fairer and more inclusive. Adam and Jennie dive into this important topic by first looking at the 6 pillars of inclusive recruitment that Jennie uses in her consultancy. They discuss why running an inclusive process is so important, some of the pitfalls to avoid, and look at some examples where organisations are doing a great job at recruiting in a more inclusive way.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (40 min.))
    Edition: [First edition].
    DDC: 658.4092
    Keywords: Leadership ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam speaks to Haydn Bratt about building effective leadership habits. Following a successful career in Learning and Development Haydn founded Mindset Leadership in 2014. And has since worked with some of the biggest brands, in a range of sectors including Formula 1, Finance, Manufacturing and Hospitality. Haydn is passionate about peak performance and the power of habits to help individuals grow, change and excel. His unique approach combines mindset training with core business coaching to develop both the owner and the business they lead. In this interview he and Adam discuss why habits are so important, what you need to do to form a successful habit, and how to apply habits to your own training and development.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 658.408
    Keywords: Social responsibility of business ; Sustainable development ; Sustainability ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Starting a conversation about sustainability can be difficult. It's a complicated topic that sometimes requires people to understand some very technical ideas. Given that it also involves people's lifestyles, choices and values, it can be quite sensitive too. It's possible to make people aware of the need for more sustainable choices without it turning into a science lesson, a criticism of what they're doing now, or a political debate. You don't want to alienate them or cause them to become defensive. This is particularly important in the workplace, where you need to protect your working relationships. In this track, let's take a look at some strategies for starting the sustainability conversation at work and how you can inspire your colleagues to take action without creating tension. Learning Objectives Recognise why talking about sustainability needs to be approached with care Discover practical strategies for talking to colleagues about sustainability that will help influence their behaviour without damaging working relationships Establish how to have a productive discussion about sustainability with a manager.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. The bulk of customer service training concerns what we say to customers, emphasising the rehearsal of scripts, sales pitches and language best practices to maximise the chance of a positive customer experience. But this is only half the story, as body language and non-verbal communication play a crucial role in customer service as well. It's often not what you say but how it's said that has the most impact and the greatest lasting effect on a customer. In this track, we'll discuss how you can use better body language to improve your ability to deal with customers face-to-face in this uniquely challenging industry, and why it's so important to take into account. Learning Objectives Identify the relevance of body language in customer service Examine how you can use better body language to improve your ability to deal with customers face-to-face Establish why it's so important to take non-verbal communication into account in customer service roles.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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  • 74
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (09 min.))
    Edition: [First edition].
    DDC: 650.1
    Keywords: Success in business Psychological aspects ; Self-actualization (Psychology) ; Values ; Leadership ; Corporate culture ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Purpose is defined as the cumulative effect of meaningful goals. To establish our purpose at work, for example, it is helpful to ascertain what our goals are, why they are important and how we plan to achieve them: the what, why and how. Purpose can be described as the meaning we ascribe to our goals. Realising our purpose can provide motivation and a sense of well-being at work, which can lead to better performance and productivity. Conversely, if we do not have a clear purpose at work, this can lead us to become unmotivated, bored or complacent. This track will support you with establishing and recognising your purpose, plus that of your team members or company as a whole. It will look at how purpose can help to move you forward in meeting goals and objectives. Learning Objectives Identify what purpose means Examine why purpose is so important, particularly at work Discover your purpose, your 'what, why, how'.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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  • 75
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (8 min.))
    Edition: [First edition].
    DDC: 658.402
    Keywords: Organizational effectiveness ; Organizational change ; Organizational learning ; Quality control ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In the words of legendary American businessman Harold Geneen, "It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality." One of the biggest challenges for leaders is creating an environment that inspires consistent, reliable effectiveness. If you don't nurture a culture that encourages your employees to continually push themselves to improve, even the most talented employees might not meet their full potential. Their motivation could wane if they're not committed to your organisation's goals and don't feel a solid sense of purpose. How your company operates day-to-day can provide a snapshot of how staff feel and indicate their dedication levels. Perhaps there's a sense of lethargy, unhappiness or restlessness. Maybe an office, once characterised by progress, creativity, and dynamism, has transformed into something slightly disappointing. Today, we'll cover what high-performance culture is, what drives it, and how you can sustain it in your workplace. A high-performance culture is one in which your employees are truly driven to deliver the best possible results by feeling engaged and appreciated. Peter Done, the founder of business services specialist Peninsula Group, said, "In a nutshell, it's a culture that empowers employees to work toward your company's success. Learning Objectives Establish what high-performance culture is Examine why a high-performance culture matters Discover how to create a high-performance culture
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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  • 76
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.4/08
    Keywords: Business enterprises Environmental aspects ; Social responsibility of business ; Organizational change ; Leadership ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. What exactly is social sustainability, and how do we collectively achieve it? Today we will break down its core definitions and examine how it relates to your work. The United Nations classified it as "identifying and managing business impacts, both positive and negative, on people." It's a crucial concept for companies at any stage of their development because it reflects how they treat their employees. It highlights what they value and where their priorities lie. Social sustainability focuses on how businesses interact with their stakeholders and how conscious organisations are of their impact on individuals and communities. In recent years, it has become a global cause in its own right, forefronting the well-being and needs of people rather than just physical and environmental considerations. When you initially think of sustainability, you might think of the climate crisis. The term climate change, for example, refers to shifts in temperatures and weather patterns and describes rising sea levels, heat waves, shrinking glaciers, and other physical changes. But it's not only a geographical phenomenon. Social sustainability examines how work, family, local communities, inequality, climate crises, the law, and broad societal changes link to people's daily lives. It deals with anything concerning the welfare of humans. Learning Objectives Establish how to incorporate social sustainability into your business Examine the definition, applications and impacts of social sustainability Discover different approaches to being socially sustainable
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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  • 77
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (9 min.))
    Edition: [First edition].
    DDC: 658.812
    Keywords: Customer services ; Customer services Management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. According to the Centers for Disease Control and Prevention in the United States, around a quarter of all employees view their job as the top stressor in their life. But it's not all doom and gloom! The good news is that decades of research have shown us that resilience is built by attitudes and behaviours that can be adopted and cultivated by anyone. So, what are the key factors that lead to resilience? According to Harvard Business Review, the main ones 'include optimism; the ability to stay balanced and manage strong or difficult emotions; a sense of safety and a strong social support system.' The takeaway from this is that since there's a concrete, well-established set of behaviours and skills associated with resilience, you, too, can learn to be more resilient! Let's start with the fundamentals: self-care. Due to the unavoidable demands of the job - where high energy levels are often required and stressful situations need to be effectively dealt with - it's paramount for customer service employees to prioritise both their mental and physical health. Learning Objectives Identify what resilience is Establish the fundamentals of self-care Identify what you can and can't control.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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  • 78
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (43 min.))
    Edition: [First edition].
    DDC: 658.4/5
    Keywords: Communication in management ; Communication in organizations ; Leadership ; Storytelling ; Organizational change ; Audiobooks
    Abstract: Andreas Loizou is a trainer and author who comes with a spectacular bio. A Leader in Residence at the University of Leeds, he's a published author and Business Writing guru. A qualified accountant, he won the Best Speaker at the internationally-renowned Financial Times Intro to the City Programme for six years running, has worked with Pearson Education, BNP Paribas, and countless other large organizations, and we're delighted to welcome him to The Power Skills Project. In this episode, Adam and Andreas talk about storytelling, and the impact it can have on so many of us and our career skills. If you're looking to improve your communication skills, this podcast is a must-listen.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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  • 79
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (39 min.))
    Edition: [First edition].
    DDC: 155.9/042
    Keywords: Stress management ; Stress (Psychology) ; Stress (Physiology) ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by Thrive Programme coach Kayane Watson. Kayane is a licenced Thrive Programme Coach. She has a passion for helping people live better by teaching them how to take control of their lives and mental health. For those who haven't heard of The Thrive Programme, it's a unique educational programme that spans 6-8 weeks and helps people develop an awareness of thoughts, beliefs, and emotions as well as coping skills and strategies to help reduce stress, anxiety and phobias. In this episode, Adam and Kayane first dive into why people feel stress and anxiety and discuss how work can contribute to anxiety, stress and burnout. They then look at ways you can help reduce stress and anxiety for yourself or others. Kayane's top tips for reducing stress and anxiety for yourself or others include: Start today Seek help Invest in yourself Be aware and critical of your limiting beliefs Learn to take a break and do nothing Set boundaries Understand that change is a process Appreciate the small things you are grateful for Stress affects so many of us. We hope you find this episode insightful!
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 621.042
    Keywords: Energy conservation ; Sustainable living ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Discover how energy sufficiency can empower you to make a difference and contribute to a more sustainable future. This lesson explores energy sufficiency, its definitions, and practical ways to incorporate it into daily life. After listening, you'll understand the value of this concept and how small changes can have a significant impact. While energy efficiency is a well-known term, energy sufficiency might be less familiar. Energy sufficiency is about reducing the demand for energy and asking how much energy is enough for our needs. We'll also address the challenges associated with energy sufficiency and provide guidance on navigating them. Given the pressing climate crisis, feeling powerless and disconnected is common. However, we encourage you to stay engaged as positive developments in the industry can inspire and reassure you. Learning Objectives Establish what energy sufficiency is. Discover why energy sufficiency is important. Understand the core three elements of energy sufficiency.
    Note: Online resource; title from title details screen (O'Reilly, viewed August 8, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.3/14
    Keywords: Leadership ; Employee motivation ; Industrial efficiency ; Motivation (Psychology) ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. If you want to learn to take initiative in your professional and personal life but need help knowing how to do that, this lesson is for you. We've all heard that it's valuable to 'show initiative, ' but what does that phrase actually mean? We'll explore what initiative entails, consider actionable steps, identify times not to use your initiative, and explore how fear may be blocking your potential. Showing initiative involves authenticity and self-awareness. Instead of living hopelessly in whatever is not working, you can proactively work to improve your personal or professional life. Along the way, you just might inspire others with your behaviour. Join us to discover how you can make a meaningful impact for yourself and others by being bold and resourceful. Learning Objectives Establish what initiative is. Discover actionable steps for taking initiative and when to use your initiative. Examine how to overcome fears of failure linked to innovation and enterprise.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 3, 2023)
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  • 82
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (45 min.)).
    Edition: [First edition].
    Series Statement: Power skills project
    DDC: 153
    Keywords: Self-consciousness (Awareness) ; Self-actualization (Psychology) ; Audiobooks
    Abstract: In this episode of the Power Skills Project, Adam is joined by Jit Ramesh to discuss the very important topic of self-awareness. Jit is currently involved in a number of different projects aimed at creating conscious culture. Born in India and raised in Italy, Jit graduated top of his class from the University of Oxford after studying Materials Science and doing a research stint at MIT. During this time, he began to notice something was amiss. He realised that life and work felt stressful, not because there was too much to handle, but because he was not equipped to handle his own thoughts and emotions. So he began training as a psychotherapist and deeply explored meditative practices, even travelling around India for several months in search of better answers. In this episode, Jit walks Adam through his own journey to self-awareness, why self-awareness is so important, how to support others in becoming more self-aware, and how to develop your own self-awareness. This is one of those episodes that really does cover a power skill. We hope you enjoy it!
    Note: Online resource; title from title details screen (O'Reilly, viewed November 15, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (22 min.)).
    Edition: [First edition].
    Series Statement: Future human
    DDC: 302/.14
    Keywords: Cooperation ; Organizational behavior ; Comportement organisationnel ; Audiobooks ; Livres audio
    Abstract: This lesson provides actionable tips on how to collaborate. This session is part of the insightful Future Human series. A vital aspect of becoming equipped for the future, collaboration involves cooperating with others to share skills and develop ideas. The ability to innovate, discuss new concepts, and understand different perspectives is essential in a fast-paced and interconnected world. Characterised by creativity, active listening, teamwork, empathy, and support, effective collaboration helps us to develop our sense of purpose and commitment to learning. Adam and Liggy examine the benefits of collaboration and some challenges you may encounter. They share various perspectives and quotations from experts and discuss how cooperation links to resilience, well-being, confidence, creativity, conflict, and trust. They explore why working successfully with others is vital for growth. Listen to the session to learn more about collaborating successfully with others to reach new levels of creativity and innovation. Learning Objectives Discover the definitions of collaboration. Examine how to successfully collaborate and overcome barriers to effective cooperation. Recognise the benefits of collaboration and how it relates to learning and innovation.
    Note: Online resource; title from title details screen (O'Reilly, viewed November 28, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (12 min.))
    Edition: [First edition].
    DDC: 302.3
    Keywords: Negotiation ; Leadership ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. This lesson emphasises the importance of negotiation skills in leadership. It explores aligning interests, effective communication, and negotiation for shared vision as crucial aspects of leadership. By mastering these skills, you can motivate teams, communicate effectively, and establish a unified vision. Ultimately, you'll enhance your effectiveness and unlock opportunities. Leadership goes beyond just wielding authority; it necessitates understanding the interests of those you lead. By the end of this lesson, you'll understand how valuable planning and preparation are to negotiation. We'll have explored the benefits of active listening, anchoring, utilising the power of silence, and deploying multiple equivalent simultaneous offers. Clear goals and strategies will make you feel more confident and yield transformational results. Learning Objectives Establish the benefits of negotiation Explore the different negotiation strategies Identify some effective ways to negotiate.
    Note: Online resource; title from title details screen (O'Reilly, viewed August 8, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 302.2
    Keywords: Intercultural communication ; Interpersonal communication ; Communication in management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. What do you gain when you establish rapport? Your teams will work better, you'll encourage people to follow you, people will commit to you in meaningful ways, and you'll be a person of influence. In this track, you'll learn how to create rapport with the people you meet. You'll see how charismatic and empathetic people create rapport in three ways: Active listening Body language Choice of words Learning Objectives Learn how to build rapport Learn active listening Learn how to change your body language to encourage empathy Learn how to choose supportive vocabulary.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (09 min.))
    Edition: [First edition].
    DDC: 305.26
    Keywords: Ageism ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. This track will cover definitions of ageism, some experiences of older people in the workplace, and assess ways of altering an ageist culture and developing a more inclusive workplace for older people. Learning Objectives Explore definitions of ageism Learn about the experiences of older people in the workplace Learn how to promote a more inclusive and safer workplace for older people.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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  • 87
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    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 304.2
    Keywords: Sustainable living ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. If you're keen to reduce your environmental footprint but need help determining where to begin, this lesson is for you. We'll explore what sustainable living entails, its benefits, and the barriers you may encounter. We'll conclude by offering actionable steps to address these obstacles. While living a more sustainable and eco-friendly life is important, it can sometimes feel daunting. It's common to feel like the challenges outweigh the benefits, and the practicalities of starting a sustainability journey can be overwhelming. Sustainable living involves considering the impact of your lifestyle on the environment and finding ways to live in a more environmentally conscious manner. While it's easy to feel helpless as an individual, power lies in the collective effort of making simple changes and raising awareness. Working together is what leads to progress. Join us to discover how you can make a meaningful impact and address the climate emergency. Learning Objectives Establish what sustainable living is. Identify the benefits of sustainable living. Examine how to overcome the barriers to sustainable living.
    Note: Online resource; title from title details screen (O'Reilly, viewed August 8, 2023)
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  • 88
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 301
    Keywords: Intersectionality (Sociology) ; Critical theory ; Sociology ; Interdisciplinary research ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we'll explore the definitions of intersectionality, some concrete examples of intersectionality, why adopting an intersectional approach is so valuable, and the importance of intersectional allyship. Learning Objectives Explore the definitions of intersectionality Examine some concrete examples of intersectionality Learn more about why adopting an intersectional approach is so valuable, and Discover the the importance of intersectional allyship.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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  • 89
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (09 min.))
    Edition: [First edition].
    DDC: 362.4/0484
    Keywords: People with disabilities Employment ; Work environment ; Work Psychological aspects ; Interpersonal relations Psychological aspects ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track we'll cover some experiences of disabled people in employment, some of the barriers disabled people may encounter at work, and effective ways of fostering a more inclusive workplace. Learning Objectives Learn about the experiences of disabled people in employment Learn about some of the barriers disabled people may encounter at work Learn effective ways of fostering a more inclusive workplace.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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  • 90
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 sound file (10 min.))
    Edition: [First edition].
    DDC: 425.55
    Keywords: English language Pronoun ; Grammar, Comparative and general Pronoun ; English language Gender ; Gender-nonconforming people Language ; Linguistic change ; Anthropological linguistics ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. This track will cover Personal Gender Pronouns (PGPs). We'll look at what they are, give a brief overview of some important definitions, and then look at ways of sharing your pronouns and working to create a more inclusive work environment. Learning Objectives Learn what personal gender pronouns are Learn some important definitions around gender identity and pronouns Learn ways of sharing your pronouns and learning other people's Learn how to work to create a more inclusive work environment.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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  • 91
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 658.4/5
    Keywords: Business communication ; Business presentations ; Storytelling ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. We cover business storytelling, how to appeal to listeners, the importance of demonstrating transformation, and provide some tangible examples of where effective storytelling has been a success. Once you understand how stories are built, you'll become a much more confident presenter and writer. Learning Objectives Learn how to build a story using Situation, Complication and Resolution Learn how to structure a business story that engages customers in your company Learn how to get across messages of transformation and growth.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (14 min.))
    Edition: [First edition].
    DDC: 658.3008
    Keywords: Racism in the workplace ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we'll cover structural racism and its impacts, microaggressions and the subtleties of racist behaviour, white privilege and constructive guidance for fostering a more inclusive, anti-racist workplace. Learning Objectives Learn about structural racism and its impacts Learn about microaggressions and the subtleties of racist behaviours Learn about white privilege Learn how to foster a more inclusive, anti-racist workplace.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (11 min.))
    Edition: [First edition].
    DDC: 808.851
    Keywords: Public speaking ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. All of us are bombarded with too many articles to read and too many videos to watch. Your audience - and by that, we mean readers, watchers and listeners - make the decision to follow or reject you in a microsecond. But what would it be like if you understood how they chose? This track focuses on the three factors an audience wants from a speaker. Once you know them, you're guaranteed a bigger and more loyal audience for all your hard work. Learning Objectives Learn how to establish your personal credibility with an audience Learn how to create an emotional bond with an audience Learn how to convince an audience with evidence and storytelling.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 658.404
    Keywords: Project management ; Time management ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track we'll cover the definition of timeboxing, the main advantages of timeboxing and practical guidance for how to implement timeboxing. When faced with an overwhelming number of projects, deadlines, and ideas, it can often seem impossible to find enough hours in the day to complete everything. We will be looking at the timeboxing method of time management and the ways it could help you to become a more productive and creative person. Learning Objectives Learn the definition of timeboxing Learn about the main advantages of timeboxing Learn practical ways to implement timeboxing.
    Note: Online resource; title from title details screen (O'Reilly, viewed February 21, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (10 min.))
    Edition: [First edition].
    DDC: 338.927
    Keywords: Sustainable development Marketing ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. Many companies strive to be more environmentally and socially responsible by integrating sustainability into their strategies and operations. Effective communication of sustainability practices and goals to stakeholders is paramount. It's crucial to inform and actively involve your stakeholders - including customers, employees, shareholders, suppliers, regulators, and local communities. The effective communication of sustainability practices and goals to stakeholders helps to grow trust, enhance reputation, and create value for everyone involved, including the company itself. Today, we will delve deeper into the well-established benefits of optimising your sustainability communications and share some tips for leaders on how best to go about this. So, what exactly is sustainability in a business context? The UN defines sustainability as "the practice of meeting the needs of the present without compromising the ability of future generations to meet their own needs." Businesses must become more environmentally friendly and ethical to make their practices viable and resilient over the long term. Common sustainability practices include reducing carbon emissions, conserving resources, promoting social equity and fostering innovation. These goals are also referred to in consolidated form as an environment, social and governance (ESG) strategy, which is no longer just a "nice-to-have". Rather, it is now an integral part of how businesses operate and something that stakeholders expect. Learning Objectives Identify how to inform and involve your stakeholders Discover the benefits of optimising your sustainability communications Examine the importance of transparency and accountability
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 658.4/08
    Keywords: Social responsibility of business ; Corporate governance ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. In this track, we will take a look at how this applies to the workplace and why it matters. Then we'll provide actionable steps for how to go green at work. So what is sustainability? According to the United States Environmental Protection Agency, "Sustainability is based on a simple principle: Everything that we need for our survival and well-being depends, either directly or indirectly, on our natural environment. To pursue sustainability is to create and maintain the conditions under which humans and nature can exist in productive harmony to support present and future generations." So this is not only about single-use plastic cups but a broader need to reduce our impact on the environment. Like most professionals, Sophie spends a huge part of her day - and by extension, a huge part of her life- in the workplace. If millions of people in offices take sustainability seriously, it could have a huge effect on the environment CB Bhattacharya, the Director of the Center for Sustainable Business, notes that it's easy to feel like sustainability is somebody else's problem. He says, "While most organizations talk the talk of sustainability -- doing things such as integrating environmental and societal concerns into their business models -- very few walk the walk." Learning Objectives Identify what workplace sustainability means Examine the importance of workplace sustainability Explore practical steps to create a more sustainable workplace
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (25 min.))
    Edition: [First edition].
    DDC: 650.1
    Keywords: Impostor phenomenon ; Leadership ; Success in business ; Audiobooks
    Abstract: Do you ever feel like you're falling behind your peers? Do you wonder why everybody seems calm while the world burns around you? That you just can't do it, and you're about to get found out? Impostor syndrome is extremely common - 82% of people face feelings of it - but it can be hard to deal with if you don't have the tools to do so. In this episode, Adam and James discuss: Famous, successful people who have experienced impostor syndrome The Dunning-Kruger effect Embracing impostorism Separating thoughts from facts and Supporting peers and reports managing impostor syndrome.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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  • 98
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (46 min.))
    Edition: [First edition].
    DDC: 658.314
    Keywords: Employee motivation ; Organizational effectiveness ; Curiosity ; Work environment ; Success in business ; Creative ability in business ; Audiobooks
    Abstract: Stefaan van Hooydonk believes that curious individuals need curious environments to thrive and that especially in times of turmoil individuals and companies need to embrace intentional curiosity. He consults global corporations and leadership teams towards building a stronger curiosity muscle. He is a regular speaker around the world on the power of curiosity to benefit professionals, leaders, teams, and organizations. In this episode, he and Adam discuss the AIM model of curiosity, and how it can be implemented in your workplace to improve results for your people.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
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  • 99
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 658.4
    Keywords: Conflict management ; Organization ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. It's no secret that service-industry jobs can be full of uncomfortable encounters. People who work in hospitality, tourism, and retail jobs are likely to experience stress as a result of disagreements with customers. Learning how to defuse an argument is a valuable skill, especially when it means that you can protect your short-term and long-term health. But why do arguments happen? Rising tensions, broken promises, and personal issues can all cause a customer to raise their voice and cause a disruption. One study from the Institute of Customer Service found that 56% of the customer-service employees surveyed experienced 'increasing levels of hostility' during the COVID-19 pandemic. As we can see, arguments can happen for any number of reasons. Unfortunately, there is no way to avoid conflict in customer-facing positions. The only solution is to assess the situation and react appropriately. Learning Objectives Identify why arguments occur Establish how to stay calm in stressful situations Examine why physical and verbal communication is important Develop your knowledge of de-escalation techniques.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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  • 100
    Online Resource
    Online Resource
    [Place of publication not identified] : Assemble You
    Language: English
    Pages: 1 online resource (1 audio file (9 min.))
    Edition: [First edition].
    DDC: 658.4/08
    Keywords: Social responsibility of business ; Corporate governance ; Audiobooks
    Abstract: Welcome to Audio Learning from Assemble You. The further we get into the 21st Century, the more apparent it becomes that we're reaching a crucial turning point. The need for a better and more conscientious focus on sustainability is a global issue, and many businesses can do their part to help protect the environment. For understandable reasons, there has been significant pushback to this in the business world. Many business owners speculate that the rewards of introducing more sustainable methods to their business would not be worth the overall cost. And while this is an understandable position, it might not be accurate. There is a strong business case for sustainability based on various factors. In this track, let's take a look at the business case for sustainability. Learning Objectives Examine why businesses should introduce sustainable practices. Establish the impact sustainable practices could have on a business's employees and customers. Identify how sustainability can encourage innovation.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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