ISBN:
9780803950757
Language:
English
Pages:
Online-Ressource (235 p)
Edition:
Online-Ausg. 2011 Electronic reproduction; Available via World Wide Web
Series Statement:
Communicating Effectively in Multicultural Contexts
Parallel Title:
Print version Intercultural Communication Training : An Introduction
Keywords:
Communication Barriers
;
Interpersonal Relations
;
Cultural Diversity education
;
Cross-Cultural Comparison education
;
Cross-cultural orientation
;
Intercultural communication
;
Electronic books
;
Electronic books
Abstract:
This unique handbook provides an organizational framework for planning and establishing intercultural communication training programs. Drawing from intercultural communication and cross-cultural training, this guide emphasizes those aspects of training that explicitly involve face-to-face communication. The approaches covered apply to any situation where good personal relations and effective communication need to be established with people from different cultural backgrounds
Description / Table of Contents:
Cover; Contents; Preface; Chapter 1 - An Introduction to Programs, Goals, and Needs Assessment for Training; Chapter 2 - Awareness and Knowledge as Content Areas for Intercultural Communication Training; Chapter 3 - Emotional Challenges; Chapter 4 - Acquiring Intercultural Communication Skills; Chapter 5 - Putting the Elements Together: Designing and Administering an Effective Intercultural Training Program; Chapter 6 - The Evaluation of Training Programs; Chapter 7 - Issues Affecting the Future of Intercultural Training; References; Author Index; Subject Index; About the Authors;
Note:
Description based upon print version of record
,
Electronic reproduction; Available via World Wide Web
URL:
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