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  • English  (2)
  • 2015-2019  (2)
  • 2000-2004
  • Safari, an O’Reilly Media Company  (2)
  • [Erscheinungsort nicht ermittelbar] : BCS Learning & Development Limited  (2)
  • Electronic books  (2)
  • Deskribierung zurückgestellt
Datasource
Material
Language
  • English  (2)
Years
  • 2015-2019  (2)
  • 2000-2004
Year
Author, Corporation
  • 1
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : BCS Learning & Development Limited | Boston, MA : Safari
    ISBN: 1780174705 , 9781780174709 , 1780174691 , 9781780174693 , 9781780174686
    Language: English
    Pages: 1 online resource (364 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als
    DDC: 658.4012
    Keywords: Business planning ; Strategic planning ; Electronic books ; local ; Planification stratégique ; Business innovation ; Business & management ; Computing: general ; BUSINESS & ECONOMICS / Management ; BUSINESS & ECONOMICS / Organizational Behavior ; COMPUTERS / General ; Business planning ; Strategic planning ; Business innovation ; Business & Management ; Information technology: general topics ; Electronic books
    Abstract: Business analysis (BA) is an important business operation, and with some coordinated effort, it can become an efficient and valuable business service. This book takes you through the creation and management of a BA service, from setting strategy to recruiting business analysts, to continuous improvement, through to useful supporting tools and technology. Top tips, case studies and worked examples are included throughout. This book complements the bestselling BCS books 'Business Analysis' and 'Business Analysis Techniques.' --- 'This book is a much-needed book for the BA world! It provides everything and more to be able to understand (and where needed) to implement a BA Service. It combines both theories with practical applications, tools and techniques, which provide the reader with so much more than just theory. A must have book for those wanting to expand their knowledge of BA services and the profession.' - Joanna Soleki , Head of Strategic Portfolio & Business Change, Sheffield Hallam University, & IIBA UK North Vice-Chair ---- 'Essential reading for BA managers and leaders whether they are wanting to set up or run a BA Service or to develop a team of BAs. This book takes the next step in developing Business Analysis as a profession and will enable managers to build a BA service that adds significant value to their customers and the wider organisation.' - Dr Katharine Smith , Senior Business Analyst ---- 'A comprehensive, well-crafted and carefully researched guide for BA managers, packed with practical advice and examples. This is a valuable resource for BA Leaders to frequently return to for helpful nudges whilst navigating changing tasks, environments and practice maturity.' - Michael Greenhalgh , Head of Business Analysis, British Council
    Note: Online resource; Title from title page (viewed September 16, 2019)
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : BCS Learning & Development Limited | Boston, MA : Safari
    ISBN: 9781780174815 , 1780174810 , 9781780174822 , 1780174829 , 9781780174808
    Language: English
    Pages: 1 online resource (290 pages)
    Edition: 1st edition
    Parallel Title: Erscheint auch als
    Keywords: Executives Training of ; Information technology Study and teaching (Continuing education) ; Electronic books ; local ; Technologie de l'information ; Étude et enseignement (Éducation permanente) ; Business strategy ; Management decision making ; Business & management ; Industrial or vocational training ; BUSINESS & ECONOMICS ; Industrial Management ; BUSINESS & ECONOMICS ; Management ; BUSINESS & ECONOMICS ; Management Science ; BUSINESS & ECONOMICS ; Organizational Behavior ; Executives ; Training of ; Business strategy ; Management decision making ; Business & Management ; Industrial or vocational training ; Electronic books
    Abstract: Wih technical skills in ever increasing demand and software updates coming thick and fast, the need for technical training is rising rapidly. To be successful in the provision of technical training in IT requires a solid commercial understanding of how to establish, develop, control and deliver results that provide the customer with an expected return on their IT investment and deliver strong shareholder value. This book provides you with this understanding, along with guidance on applying a strong execution plan to drive customer retention, grow the technical training business, and monitor progress for continual success. ----- " An excellent guide and rich compendium of principles to help run a successful technical training business. The book is a very useful reference companion to be used daily - it is comprehensive, insightful and full of best practices." Matthew Poyiadgi , Vice President, Pearson VUE, Europe, Middle East & Africa ----- "This is a book you will go back to time and time again. I regard it as an invaluable assistant to anyone involved in service-based training businesses in today’s technology driven world. It is a significant body of knowledge for our industry with current practical experience and laser like insight into everything from strategy to scheduling, and from making money in each modality to legal protection. I anticipate it providing professional success to those who learn from the guidance within its pages." Jon Buttriss, Non-Executive Director, London Learning Consortium & Member of the IIBA Board of Directors ----- ''Technical Training Management’ provides a comprehensive framework for companies who are just getting their customer technical education programs off the ground, and a nice refresher for more seasoned leaders. Philip shares his real world experience and has also managed to provide a modern perspective on customer technical education models for today’s customer success focused world.' Danielle Campbell , Head, Adobe Digital Learning Services - Americas
    Note: Online resource; Title from title page (viewed April 8, 2019)
    Library Location Call Number Volume/Issue/Year Availability
    BibTip Others were also interested in ...
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