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  • English  (7)
  • Safari, an O'Reilly Media Company  (7)
  • [Erscheinungsort nicht ermittelbar] : McGraw-Hill  (7)
  • Electronic books ; local  (7)
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  • English  (7)
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  • 1
    Online Resource
    Online Resource
    The Expansion Sale : Four Must-Win Conversations to Keep and Grow Your Customers (2020)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (256 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Proven customer engagement approaches for winning in the most important moments driving profitability and growth-customer retention and expansion Industry analysts report that up 70- 80% of business growth comes from existing customers. So why are you still investing mainly in attracting new customers? And, leaving renewals and upsells to chance? Or, worse yet, using a one-size-fits all approach to acquisition as you do for expansions? The Expansion Sale provides everything you need to seize the competitive edge in the customer-success space. Authors Erik Peterson and Tim Riesterer explain how the buying psychology of existing customers differs from that of new customers, and show how to adapt your commercial engagement strategies accordingly. They provide clear, easy-to-apply messaging frameworks for creating and delivering winning conversations in the four must-win commercial moments of customer success: ensuring renewals, communicating price increases, increasing upsells, and apologizing effectively for service failures.
    Note: Online resource; Title from title page (viewed February 11, 2020)
    URL: https://learning.oreilly.com/library/view/-/9781260462760/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    Microsoft SQL Server 2019 : A Beginner's Guide, Seventh Edition, 7th Edition (2020)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    ISBN: 9781260458886
    Language: English
    Pages: 1 online resource (896 pages)
    Edition: 7th edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Get Up to Speed on Microsoft® SQL Server® 2019 Quickly and Easily Start working with Microsoft SQL Server 2019 in no time with help from this thoroughly revised, practical resource. Filled with real-world examples and hands-on exercises, Microsoft SQL Server 2019: A Beginner's Guide, Seventh Edition starts by explaining fundamental relational database system concepts. From there, you'll learn how to write Transact-SQL statements, execute simple and complex database queries, handle system administration and security, and use powerful analysis and reporting tools. New topics such as SQL and JSON support, graph databases, and support for machine learning with R and Python are also covered in this step-by-step tutorial. • Install, configure, and customize Microsoft SQL Server 2019 • Create and modify database objects with Transact-SQL statements • Write stored procedures and user-defined functions • Handle backup and recovery, and automate administrative tasks • Tune your database system for optimal availability and reliability • Secure your system using authentication, encryption, and authorization • Work with SQL Server Analysis Services, Reporting Services, and other BI tools • Gain knowledge of relational storage, presentation, and retrieval of data stored in the JSON format • Manage graphs using SQL Server Graph Databases • Learn about machine learning support for R and Python
    Note: Online resource; Title from title page (viewed January 3, 2020)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    Data Analysis with Microsoft Power BI (2020)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (544 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. Explore, create, and manage highly interactive data visualizations using Microsoft Power BI Extract meaningful business insights from your disparate enterprise data using the detailed information contained in this practical guide. Written by a recognized BI expert and bestselling author, Data Analysis with Microsoft Power BI teaches you the skills you need to interact with, author, and maintain robust visualizations and custom data models. Hands-on exercises based on real-life business scenarios clearly demonstrate each technique. Publishing your results to the Power BI Service (PowerBI.com) and Power BI Report Server are also fully covered. Inside, you will discover how to: •Understand Business Intelligence and self-service analytics •Explore the tools and features of Microsoft Power BI •Create and format effective data visualizations •Incorporate advanced interactivity and custom graphics •Build and populate accurate data models •Transform data using the Power BI Query Editor •Work with measures, calculated columns, and tabular models •Write powerful DAX language scripts •Share content on the PowerBI Service (PowerBI.com) •Store your visualizations on the Power BI Report Server
    Note: Online resource; Title from title page (viewed January 3, 2020)
    URL: https://learning.oreilly.com/library/view/-/9781260458626/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    Welcome to Management (2020)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (240 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: "The ultimate all-in-one guide to becoming a great leader." -Daniel Pink From the creator and host of The Learning Leader Show , "the most dynamic leadership podcast out there" ( Forbes ) that will "help you lead smarter" ( Inc .), comes an essential tactical guide for newly promoted managers. Every year, millions of top performers are promoted to management-level jobs-only to discover that the tactics that got them promoted are not the tactics that will make them effective in their new role. In Welcome to Management , Ryan Hawk provides practical, actionable advice and tools designed to ensure that transition is a successful one. He presents a new actionable three-part framework distilled from best practices drawn from in-depth interviews with over 300 of the most forward-thinking leaders around the world, as well as his own professional experience going from exceptional individual producer to new leader. Learn how to: • lead yourself : build skills and earn credibility. Compliance can be commanded, but commitment cannot. People reserve their full capacity for emotional commitment for leaders they find credible, and credibility must be earned. • build your team : develop a healthy and sustainable culture of mutual trust and respect that creates cohesion. This includes effective hiring and firing practices. • lead your team: set a clear strategy and vision for your team, communicate effectively, and ultimately drive the results the organization is counting on your team to deliver. Through case studies, hundreds of interviews, and personal stories, the book will help high performers make the leap from individual contributor to manager with greater ease, grace, courage, and effectiveness. Welcome to management!
    Note: Online resource; Title from title page (viewed January 28, 2020)
    URL: https://learning.oreilly.com/library/view/-/9781260458077/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 5
    Online Resource
    Online Resource
    Oracle Cloud Infrastructure Architect Associate All-in-One Exam Guide (Exam 1Z0-1072) (2020)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (480 pages)
    Edition: 1st edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. This study guide covers 100% of the objectives for the Oracle Cloud Infrastructure Architect Associate exam Pass the new Oracle Cloud Infrastructure Architect Associate exam with ease using the detailed information contained in this effective self-study system. Written by an Oracle expert and respected author, Oracle Cloud Infrastructure Architect Associate All-in-One Exam Guide (Exam 1Z0-1072) offers complete coverage of every subject on the challenging exam. Hands-on exercises, practice exam questions with in-depth explanations, "Notes," "Exam Tips," and "Cautions" throughout provide professional insight and call out potentially harmful situations. Beyond exam preparation, this guide also serves as a valuable on-the-job reference. Covers all exam topics, including: • Oracle Cloud Infrastructure concepts • OCI identity and access management • OCI networking • Compute instances • Storage • Database • Automation tools • OCI best practice architectures Online content includes: • 140 practice questions • Fully-customizable online test engine
    Note: Online resource; Title from title page (viewed February 7, 2020)
    URL: https://learning.oreilly.com/library/view/-/9781260452600/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 6
    Online Resource
    Online Resource
    CISA Certified Information Systems Auditor All-in-One Exam Guide, Fourth Edition, 4th Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (752 pages)
    Edition: 4th edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. This up-to-date self-study system delivers complete coverage of every topic on the 2019 version of the CISA exam The latest edition of this trusted resource offers complete,up-to-date coverage of all the material included on the latest release of the Certified Information Systems Auditor exam. Written by an IT security and audit expert, CISA Certified Information Systems Auditor All-in-One Exam Guide, Fourth Edition covers all five exam domains developed by ISACA®. You'll find learning objectives at the beginning of each chapter, exam tips, practice exam questions, and in-depth explanations. Designed to help you pass the CISA exam with ease, this comprehensive guide also serves as an essential on-the-job reference for new and established IS auditors. COVERS ALL EXAM TOPICS, INCLUDING: • IT governance and management • Information systems audit process • IT service delivery and infrastructure • Information asset protection Online content includes: • 300 practice exam questions • Test engine that provides full-length practice exams and customizable quizzes by exam topic
    Note: Online resource; Title from title page (viewed November 22, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260458817/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 7
    Online Resource
    Online Resource
    CTS Certified Technology Specialist Exam Guide, Third Edition, 3rd Edition (2019)
    [Erscheinungsort nicht ermittelbar] : McGraw-Hill | Boston, MA : Safari
    Details
    Language: English
    Pages: 1 online resource (608 pages)
    Edition: 3rd edition
    Keywords: Electronic books ; local
    Abstract: Publisher's Note: Products purchased from Third Party sellers are not guaranteed by the publisher for quality, authenticity, or access to any online entitlements included with the product. The Most Complete, Up-to-Date CTS Exam Study System Published with AVIXA™, CTS Certified Technical Specialist Exam Guide, Third Edition provides comprehensive coverage of all objectives on the latest release of the AVIXA Certified Technology Specialist exam-the leading internationally recognized audiovisual (AV) certification. You'll get learning objectives at the beginning of each chapter, best practices, checklists, diagrams, photos, chapter review questions with in-depth explanations, and a full-color insert. Designed to help you prepare for the CTS exam, this authoritative resource also serves as an essential on-the-job reference. Digital content includes: • New sample CTS questions from AVIXA Covers all current CTS exam objectives, including how to: • Gather customer information • Conduct a site survey • Evaluate and recommend changes to a site environment • Develop an AV project scope • Design AV solutions • Integrate AV solutions • Operate AV solutions • Manage an AV project • Maintain AV operations • Conduct maintenance activities • Troubleshoot and repair AV solutions
    Note: Online resource; Title from title page (viewed October 25, 2019)
    URL: https://learning.oreilly.com/library/view/-/9781260136074/?ar
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
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