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  • English  (1)
  • American Society for Training and Development  (1)
  • Alexandria, VA : ASTD Press  (1)
  • Communication in management  (1)
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  • 1
    Online Resource
    Online Resource
    Alexandria, VA : ASTD Press
    Language: English
    Pages: 1 online resource (1 v.)
    Series Statement: Info line 0605
    Parallel Title: Erscheint auch als
    Keywords: Listening ; Communication in management ; Electronic books ; Electronic books ; local
    Abstract: Listening may be one of the most under-rated skills in the world of business. Most people assume they already know how to listen because the mechanics seem so simple: One individual speaks, and another individual hears and responds. But listening is far more complex than simply hearing. It involves hearing, seeing, comprehending, and interpreting communication. Effective listening requires applying good listening skills. To help you achieve greater productivity, excellence, solid relationships, collaboration, sharing, and innovation, this Infoline provides: a solid understanding of the basic principles of effective listening; techniques, advice, and development activities to improve listening, such as self-coaching, a four-step listening model; and 25 tips to be a better listener. Discover new listening skills that will dramatically improve your leadership skills, including an overview of the listening habits of effective leaders.
    Note: Cover title. - Includes bibliographical references. - Description based on print version record
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