ISBN:
9780520384644
,
0520384644
,
9780520384651
,
0520384652
Language:
English
Pages:
xii, 294 Seiten
,
Illustrationen
,
24 cm
Parallel Title:
Erscheint auch als Misra, Joya Walking mannequins
Keywords:
Verkäuferin
;
Überwachung
;
Verkäufer
;
Geschlecht
;
Arbeitsbedingungen
;
Rasse
;
Bekleidungseinzelhandel
;
Schönheitsideal
;
Aussehen
;
USA
;
Retail trade / United States / Employees
;
Retail trade / Social aspects / United States
;
Equality
;
Commerce de détail / États-Unis / Personnel
;
Commerce de détail / Aspect social / États-Unis
;
Equality
;
Retail trade / Employees
;
Retail trade / Social aspects
;
United States
;
USA
;
Bekleidungseinzelhandel
;
Verkäufer
;
Verkäuferin
;
Aussehen
;
Rasse
;
Geschlecht
;
Schönheitsideal
;
Arbeitsbedingungen
;
Überwachung
Abstract:
"Walking Mannequins explores clothing retail workers' experiences in stores oriented toward teens and twenty-somethings using interviews. We aim to understand how employers regulate beauty- and brand-oriented 'aesthetic labor,' how workers must look and act to evoke the brand they represent. We find that workers deal with ever-changing schedules and constant surveillance. Racial hierarchies are visible both in the body rules that workers must follow and their relationships with managers, coworkers, and customers. By focusing on the intersection of race, gender, and new surveillance technologies, Walking Mannequins contributes to existing research on inequality and labor in the twenty-first century"--
Description / Table of Contents:
Introduction : "If they could put you in the store as a mannequin, they would" -- Low wages, little training, and unpredictable hours : "It makes you realize how awful these retail jobs are" -- Multilevel management and the service panopticon : "We've only had one district manager that was a normal human being" -- Coworkers and belonging : "We are like a family," "If it weren't for work, I wouldn't talk to you" -- Customer expectations and emotional labor : "It's all about the customer's experience" -- Beautiful bodies on the sales floor : "They basically look for people that look like the posters" -- Modeling the merchandise : "They always check you, from head to toe" -- Conclusion -- Appendix : research design and methods
Permalink
