ISBN:
0761957707
,
0761957715
Language:
English
Pages:
Online-Ressource (viii, 213 p)
,
24 cm
Edition:
Online-Ausg. 2009 Electronic reproduction; Available via World Wide Web
Parallel Title:
Print version Good to Talk? Living and Working in a Communication Culture
DDC:
302.2/242
Keywords:
Oral communication
;
Communication
;
Interpersonal communication
;
Electronic books
Abstract:
The benefits of talk to individuals, families and organizations are proclaimed by pop psychologists, television talk show hosts, and management gurus. In this study Deborah Cameron looks at what lies behind the current upsurge of concern about talk in our workplaces, classrooms and private lives
Description / Table of Contents:
Cover; Contents; Prologue; Acknowledgements; Chapter 1 - Introduction: good to talk?; Chapter 2 - Codifying 'comminication': knowledge, authority and standards; Chapter 3 - Talk as enterprise: communication and culture change at work; Chapter 4 - Communication factories: inside the call centre; Chapter 5 - Schooling spoken discourse; Chapter 6 - Communication and the pursuit of happiness; Epilogue; Appendix: Research methods and research ethics; Notes; Bibliography; Index
Note:
Includes bibliographical references (p. [188]-207) and index
,
Electronic reproduction; Available via World Wide Web
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