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  • KOBV  (13)
  • Cambridge : Cambridge University Press  (9)
  • Oxford [u.a.] : Oxford Univ. Press  (4)
  • Kommunikation  (13)
  • Comparative Studies. Non-European Languages/Literatures  (11)
  • Computer Science  (2)
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  • 1
    ISBN: 9781316226537
    Language: English
    Pages: 1 Online-Ressource (xiii, 215 Seiten)
    Parallel Title: Erscheint auch als
    DDC: 302.3
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    Keywords: Situativer Kontext ; Anpassung ; Kommunikation ; Aufsatzsammlung ; Aufsatzsammlung ; Aufsatzsammlung ; Aufsatzsammlung ; Aufsatzsammlung ; Aufsatzsammlung ; Kommunikation ; Situativer Kontext ; Kommunikation ; Anpassung
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
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    URL: Volltext  (lizenzpflichtig)
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  • 2
    ISBN: 9781107105829
    Language: English
    Pages: xiii, 215 Seiten , Illustrationen, Diagramme , 23 cm
    Edition: first published
    Parallel Title: Erscheint auch als Communication accommodation theory
    DDC: 302.3
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    Keywords: Interpersonal communication ; Communication in small groups ; Communication Social aspects ; Group identity ; Intergroup relations ; Social interaction ; Interpersonal communication ; Communication in small groups ; Communication Social aspects ; Group identity ; Intergroup relations ; Social interaction ; Aufsatzsammlung ; Aufsatzsammlung ; Kommunikation ; Situativer Kontext ; Sprachstil
    Note: Includes bibliographical references and index
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  • 3
    Online Resource
    Online Resource
    Cambridge : Cambridge University Press
    ISBN: 9781139565431
    Language: English
    Pages: 1 online resource (xvii, 276 pages)
    Parallel Title: Erscheint auch als
    DDC: 306.44097
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    Keywords: Sprache ; Language and languages / Economic aspects ; Sociolinguistics / Mexico ; Sociolinguistics / United States ; Language and culture / Mexico ; Language and culture / United States ; Communication, International ; Interaktion ; Kunde ; Unternehmen ; Kommunikation ; Dienstleistung ; Mexiko ; USA ; Unternehmen ; Kunde ; Interaktion ; Dienstleistung ; Kommunikation
    Abstract: Service encounters are ubiquitous in social interaction. We buy food and everyday items in supermarkets, convenience stores, or markets; we purchase merchandise in department stores; or we request information at a visitor information center. This book offers a comprehensive account of service encounters in commercial and non-commercial settings. Grounded in naturally occurring face-to-face interactions and drawing on a pragmatic-discursive approach, J. César Félix-Brasdefer sets out a framework for the analysis of transactional and relational talk in various contexts in the United States and Mexico. This book investigates cross-cultural and intra-lingual pragmatic variation during the negotiation of service. The author provides a broad review of research on service encounters to date, and analyzes characteristics of sales transactions, such as participants' roles, pragmatic and discourse functions of relational talk and address forms, the realization of politeness, and changes in alignment from transactional to relational talk
    Description / Table of Contents: Introduction -- 1. Approaches to service encounters: a pragmatic-discursive analysis of social action -- 2. Service encounters in commercial and non-commercial settings -- 3. Cross-cultural service encounters: negotiating service in the United States and Mexico -- 4. Intra-lingual pragmatic variation in service encounters -- 5. Negotiating service in Mexican markets -- 6. Intracultural service encounters at a US visitor information center -- 7. Relational talk and the negotiation of face in service encounters -- 8. Forms of address and politeness in service encounters -- 9. Conclusions
    Note: Title from publisher's bibliographic system (viewed on 05 Oct 2015)
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
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    URL: Volltext  (lizenzpflichtig)
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  • 4
    ISBN: 9780199980512
    Language: English
    Pages: 1 Online-Ressource (XV, 232 S.) , graph. Darst.
    Series Statement: Foundations of human interaction
    Parallel Title: Erscheint auch als
    DDC: 302.2/019
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    Keywords: Gesellschaft ; Psychologie ; Semiotics Psychological aspects ; Semiotics Social aspects ; Signs and symbols Social aspects ; Ontology Social aspects ; Cognition Social aspects ; Pragmatics ; Semiotik ; Kommunikation ; Repräsentation ; Handlungstheorie ; Ontologie ; Pragmatik ; Ontologie ; Handlungstheorie ; Kommunikation ; Semiotik ; Pragmatik ; Repräsentation
    Note: Literaturverz. S. 217 - 225
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 5
    Online Resource
    Online Resource
    Cambridge : Cambridge University Press
    ISBN: 9780511993404
    Language: English
    Pages: Online-Ressource (1 online resource (252 p.)) , digital, PDF file(s).
    Edition: Online-Ausg.
    Parallel Title: Druckausg. Locke, John L., 1940 - Duels and duets
    Parallel Title: Print version
    DDC: 302.346
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    Keywords: Oral communication Sex differences ; Conversation analysis ; Conversation analysis ; Oral communication Sex differences ; Oral communication ; Sex differences ; Conversation analysis ; Sprache ; Geschlechtsunterschied ; Geschlechterrolle ; Sprache ; Kommunikation ; Geschlechtsunterschied ; Geschlechterrolle
    Abstract: Why do men and women talk so differently? And how do these differences interfere with communication between the sexes? In search of an answer to these and other questions, John Locke takes the reader on a fascinating journey, from human evolution through ancient history to the present, revealing why men speak as they do when attempting to impress or seduce women, and why women adopt a very different way of talking when bonding with each other, or discussing rivals. When men talk to men, Locke argues, they frequently engage in a type of 'dueling', locking verbal horns with their rivals in a way that enables them to compete for the things they need, mainly status and sex. By contrast, much of women's talk sounds more like a verbal 'duet', a harmonious way of achieving their goals by sharing intimate thoughts and feelings in private
    Abstract: Speech, sex, and gender -- Duels -- Bards, heroes, Romeos, and clowns -- Why do men duel? -- Duets -- Complicity -- Why do women duet? -- Collaboration in language and in life
    Note: Title from publisher's bibliographic system (viewed on 05 Oct 2015)
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    URL: Volltext  (lizenzpflichtig)
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  • 6
    Book
    Book
    Oxford [u.a.] : Oxford Univ. Press
    ISBN: 0199582947 , 9780199582945 , 0199580820 , 9780199580828
    Language: English
    Pages: 199 S. , graph. Darst. , 21 cm
    DDC: 302.2
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    Keywords: Zeichen ; Symbol ; Kommunikation ; Signalisierung
    Note: Hier auch später erschienene, unveränderte Nachdrucke
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  • 7
    ISBN: 9780195373820 , 0195373820 , 9780195373837 , 0195373839
    Language: English
    Pages: IX, 233 S. , graph. Darst. , 21 cm
    DDC: 306.87014
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    Keywords: Familienangehöriger ; Kommunikation ; Wiederholung ; Diskursanalyse ; Communication in the family--United States--Case studies. ; Intertextuality--Case studies. ; Sociolinguistics--United States. ; Discourse analysis--United States. ; Fallstudiensammlung ; Beispielsammlung ; Fallstudiensammlung ; Fallstudiensammlung ; Beispielsammlung ; Beispielsammlung
    Note: Formerly CIP Uk. - Includes bibliographical references (p. 211-224) and index
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  • 8
    Book
    Book
    Oxford [u.a.] : Oxford Univ. Press
    ISBN: 9780199255771 , 0199255776 , 0199241538
    Language: English
    Pages: XI, 292 S , Kt , 22cm
    Edition: Reprinted
    DDC: 303.4833
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    Keywords: Electronic commerce ; Information society ; Information technology - Economic aspects ; Information technology - Social aspects ; Internet - History ; Internet - Social aspects ; Internet ; Social Media ; Informationsgesellschaft ; Kommunikation ; Soziologie
    Note: Literaturangaben , Includes bibliographies and index , Originally published: 2001
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  • 9
    Online Resource
    Online Resource
    Cambridge : Cambridge University Press
    ISBN: 9780511489839
    Language: English
    Pages: Online-Ressource (1 online resource (286 p.)) , digital, PDF file(s).
    Edition: Online-Ausg.
    Series Statement: Learning in doing : social, cognitive and computational perspectives
    Parallel Title: Druckausg. Heath, Christian, 1952 - Technology in action
    Parallel Title: Print version
    DDC: 303.483
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    Keywords: Technology Social aspects ; Information technology Social aspects ; Technology ; Social aspects ; Information technology ; Social aspects ; Technik ; Kommunikation
    Abstract: Despite the extraordinary advances in digital and communication technology over recent years, we know very little about the way these complex systems affect everyday work and interaction. This book seeks to explore these issues through a series of video-based field studies. It begins by discussing the introduction of basic information systems in general medical practice and ends with an exploration of interpersonal communication in advanced media spaces; in the process also looking at news production, the control room of London Underground and computer aided design in architectural practice. Social interaction forms a particular focus of these studies as they explore the way individuals use various tools and technologies and coordinate their actions and activities with each other. The authors also show how video-based field studies of work and interaction can inform the design, development and deployment of new technology, in this valuable new resource for academics, researchers and practitioners
    Note: Title from publisher's bibliographic system (viewed on 05 Oct 2015)
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  • 10
    Online Resource
    Online Resource
    Cambridge : Cambridge University Press
    ISBN: 9781316257012
    Language: English
    Pages: 1 online resource (xv, 295 pages)
    Series Statement: Studies in emotion and social interaction. Second series
    Parallel Title: Erscheint auch als
    Parallel Title: Erscheint auch als
    DDC: 302.2
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    Keywords: Gesellschaft ; Expression ; Emotions ; Interpersonal communication ; Emotions / Social aspects ; Emotionales Verhalten ; Interpersonale Kommunikation ; Gefühl ; Ausdrucksverhalten ; Kommunikation ; Gefühl ; Kommunikation ; Interpersonale Kommunikation ; Ausdrucksverhalten ; Emotionales Verhalten
    Abstract: The modern world is forcing us to understand emotion in order to cope with new problems such as road rage and epidemic levels of depression, as well as age-old problems such as homicide, genocide and racial tension. At the same time, scholarly research is leading us to appreciate how emotion helps us to understand and transcend our selfish interests, to connect with others, to feel what is just and moral, and not just think it, and to construct societies and cultures that govern our joint efforts. This book draws upon scholarly research to address, explain and legitimize the role that emotion plays in everyday interaction and in many of the pressing social, moral, and cultural issues that we face today
    Note: Title from publisher's bibliographic system (viewed on 05 Oct 2015)
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
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    URL: Volltext  (lizenzpflichtig)
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  • 11
    Online Resource
    Online Resource
    Cambridge : Cambridge University Press
    ISBN: 9780511620799
    Language: English
    Pages: 1 online resource (x, 250 pages)
    Parallel Title: Erscheint auch als
    Parallel Title: Erscheint auch als
    DDC: 306.4/4
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    Keywords: Interkulturelle Kommunikation ; Intercultural communication ; Discourse analysis ; Speech acts (Linguistics) ; Language and culture ; Soziolinguistik ; Konversationsanalyse ; Kulturkontakt ; Arbeitswelt ; Sprache ; Englisch ; Kommunikation ; Verkehrssprache ; Englisch ; Verkehrssprache ; Kulturkontakt ; Arbeitswelt ; Englisch ; Verkehrssprache ; Konversationsanalyse ; Arbeitswelt ; Kommunikation ; Sprache ; Kulturkontakt ; Kulturkontakt ; Soziolinguistik
    Abstract: In this interdisciplinary study, Professor Clyne examines the impact of cultural values on discourse. Through an exploration of the role of verbal communication patterns in successful and unsuccessful communication, he sets out to integrate and develop a framework for a linguistics of inter-cultural communication. Professor Clyne draws on data derived from recordings of spontaneous communication in the Australian workplace between people of vastly differing backgrounds, notably European and Asian, who use English as a lingua franca. This study offers both a pragmatic and a discourse perspective, not simply analysing data but seeking to extend the theoretical model. The rapidly increasing use of English as a language of inter-cultural communication between non-native speakers means that the issues raised here will be of interest not only to linguists but also to those involved in education, business and industry
    Note: Title from publisher's bibliographic system (viewed on 05 Oct 2015)
    URL: Volltext  (URL des Erstveröffentlichers)
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 12
    Online Resource
    Online Resource
    Cambridge : Cambridge University Press
    ISBN: 9780511663673
    Language: English
    Pages: 1 Online-Ressource (VIII, 321 Seiten)
    Series Statement: Studies in emotion and social interaction. Second series
    Parallel Title: Erscheint auch als
    Parallel Title: Erscheint auch als
    DDC: 306.4/4
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    Keywords: Sociolinguistics ; Adjustment (Psychology) ; Adjustment (Psychology) ; Sociolinguistics ; Soziolinguistik ; Sprache ; Kommunikation ; Anpassung ; Aufsatzsammlung ; Aufsatzsammlung ; Aufsatzsammlung ; Anpassung ; Sprache ; Soziolinguistik ; Kommunikation ; Soziolinguistik
    Abstract: The theory of accommodation is concerned with motivations underlying and consequences arising from ways in which we adapt our language and communication patterns toward others. Since accommodation theory's emergence in the early l970s, it has attracted empirical attention across many disciplines and has been elaborated and expanded many times. In Contexts of Accommodation, accommodation theory is presented as a basis for sociolinguistic explanation, and it is the applied perspective that predominates this edited collection. The book seeks to demonstrate how the core concepts and relationships invoked by accommodation theory are available for addressing altogether pragmatic concerns. Accommodative processes can, for example, facilitate or impede language learners' proficiency in a second language as well as immigrants' acceptance into certain host communities; affect audience ratings and thereby the life of a television program; affect reaction to defendants in court and hence the nature of the judicial outcome; and be an enabling or detrimental force in allowing handicapped people to fulfil their communicative potential. Contexts of Accommodation will appeal to researchers and advanced students in language and communication sciences, as well as to sociolinguists, anthropologists, sociologists and psychologists
    Description / Table of Contents: Accommodation theory : communication, context, and consequence / Howard Giles, Nikolas Coupland, and Justine Coupland -- Audience accommodation in the mass media / Allan Bell -- Accommodation on trial : processes of communicative accommodation in courtroom interaction / Per Linell -- Accommodation in medical consultations / Richard L. Street, Jr. -- Accommodation and mental disability / Heidi E. Hamilton -- Accommodation in therapy / Kathleen Ferrara -- Accommodation in native-nonnative interactions : going beyond the "what" to the "why" in second-language research / Jane Zuengler -- Interethnic accommodation : the role of norms / Cynthia Gallois and Victor J. Callan -- Organizational communications and accommodation : toward some conceptual and empirical links / Richard Y. Bourhis
    Note: Title from publisher's bibliographic system (viewed on 05 Oct 2015)
    URL: Volltext  (URL des Erstveröffentlichers)
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  • 13
    Book
    Book
    Cambridge : Cambridge University Press
    ISBN: 2735101312 , 0521301548
    Language: English
    Pages: XX, 342 S. , Ill. , 24 cm
    Series Statement: Studies in emotion and social interaction
    DDC: 302.2
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    Keywords: Kommunikationsstruktur ; Kommunikation ; Struktur ; Strategie ; Interaktion
    Note: Bibliography: p328-334. - Includes index
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