ISBN:
1845426371
,
9781845426378
Language:
English
Pages:
Online-Ressource (xiv, 641 p)
,
ill
,
25 cm
Edition:
Online-Ausg. 2011 Electronic reproduction; Available via World Wide Web
Series Statement:
New horizons in management
Parallel Title:
Print version Research Companion to Emotion in Organizations
DDC:
302.3/5
Keywords:
Work Psychological aspects
;
Emotions Social aspects
;
Organizational behavior Psychological aspects
;
Emotional intelligence
;
Organizational behavior ; Psychological aspects
;
Work ; Psychological aspects
;
Emotions ; Social aspects
;
Emotional intelligence
;
Electronic books
;
Aufsatzsammlung
;
Aufsatzsammlung
;
Aufsatzsammlung
;
Aufsatzsammlung
;
Aufsatzsammlung
;
Aufsatzsammlung
Abstract:
Confirms that it has become clear that emotions are an essential element of our understanding of organizational life. This work addresses a range of topics in 38 chapters, across five levels of organizational analysis - including within-person, between-person (individual differences), relationships, groups, and the organization as a whole
Description / Table of Contents:
COVER; Copyright; Contents; Figures; Tables; Contributors; Acknowledgments; Introduction; PART I EMOTION AND AFFECT AS WITHIN-PERSON PHENOMENA; 1 The structure of affect: history, theory, and implications for emotion research in organizations; 2 Emotion and organizational decision making: the roles of negative affect and anticipated regret in making decisions under escalation situations; 3 Fear and loathing in the workplace; 4 The case for emotion-induced toxicity: making sense of toxic emotions in the workplace; 5 Disappointment and regret
Description / Table of Contents:
6 The impact of emotions, moods and other affect-related variables on creativity, innovation and initiative7 Emotions in and around performance: the thrill of victory, the agony of defeat; 8 Affect, satisfaction, and performance; 9 Affective influences on employee satisfaction and performance; 10 Affect and work motivation; 11 Emotions and counterproductive work behavior; 12 Measuring emotion: methodological issues and alternatives; PART II EMOTION AS AN INDIVIDUAL DIFFERENCE VARIABLE
Description / Table of Contents:
13 The use of emotional intelligence in business: resolving varying definitions and measures and their relationship to work performance14 Emotional and social intelligence competencies; 15 Learning to face emotional intelligence: training and workplace applications; PART III EMOTIONAL EFFECTS IN DYADIC INTERACTIONS; 16 Emotion scripts in organizations: a multi-level model; 17 Emotion regulation in the workplace; 18 Emotional labour and employee well-being: an integrative review
Description / Table of Contents:
19 Not all emotional display rules are created equal: distinguishing between prescriptive and contextual display rules20 Doing emotion in service encounters: service agents' perceptions of emotional labor and emotional contagion; 21 Emotions as social entities: interpersonal functions and effects of emotion in organizations; 22 Affect and justice: current knowledge and future directions; 23 Emotion in conflict and negotiation: introducing the emotions as social information (EASI) model; 24 The power of presence: strategic response to displayed emotions in negotiations
Description / Table of Contents:
PART IV EMOTION AS A GROUP-LEVEL PHENOMENON25 Kindling fires and extinguishing candles: the wind of mood contagion in work groups; 26 Group-level emotional intelligence; 27 Research trends in emotions and leadership; 28 Leadership, affect, and emotions; 29 Leadership and emotional expression; 30 Leaders as emotional managers, across cultures; 31 The role of affect in vertical and lateral exchangerelationships in teams; 32 An interactive, process model of emotions andleadership; PART V ORGANIZATIONAL-LEVEL EMOTION RESEARCH
Description / Table of Contents:
33 Establishing positive emotional climates to advance organizational transformation
Note:
Includes bibliographical references and index
,
Electronic reproduction; Available via World Wide Web
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