ISBN:
9780765644015
Language:
English
Pages:
xiii, 202 Seiten
,
Illustrationen
DDC:
303.48/2
Keywords:
Intercultural communication
;
Civil service
;
Nonprofit organizations
;
Öffentlicher Dienst
;
Nonprofit-Organisation
;
Interkulturelles Management
;
Arbeitswelt
;
Arbeitsplatz
;
Bedeutung
;
Rolle
;
Interkulturelle Kompetenz
;
Kulturkonflikt
;
Theorie
;
Praxis
;
Beispiel
;
Erde
Abstract:
"Intercultural communication is a necessary skill for those who work in the public and nonprofit sectors, and yet there is a dearth of literature available to help public and nonprofit professionals effectively communicate, interact, and lead in a multicultural society. Drawing on research in intercultural communication, psychology, and public and nonprofit administration, Culturally Mindful Communication provides practical strategies for students and practitioners of public service to improve their intercultural communication skills."--book cover
Abstract:
Introduction: Why do public and nonprofit professionals need to be culturally mindful communicators? -- Understanding cultural differences -- Understanding the intercultural communication process -- Verbal communication -- Nonverbal communication -- What hinders culturally mindful communication? Stereotyping, prejudice, and social privilege -- Working in a multicultural team -- Working with multicultural stakeholders in the community -- Leading with culturally mindful communication
Note:
Includes bibliographical references and index
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