ISBN:
9781107035829
Language:
English
Pages:
XVII, 276 S.
,
Ill., graph. Darst., Kt.
Additional Information:
Rezensiert in Yang, Xinzhang Julio César Félix-Brasdefer: The language of service encounters. Cambridge: Cambridge Univ. Press, 2015 - María de la O Hernández-López (ed.): A multidisciplinary approach to service encounters. Leiden: Brill, 2015
DDC:
306.44097
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