ISBN:
9781461414483
Language:
English
Pages:
Online-Ressource (XI, 275 p. 26 illus., 18 illus. in color, digital)
Series Statement:
Public Administration and Information Technology 1
Series Statement:
SpringerLink
Series Statement:
Bücher
Parallel Title:
Buchausg. u.d.T. Web 2.0 technologies and democratic governance
Keywords:
Social sciences
;
Social Sciences
;
Social sciences
;
Aufsatzsammlung
;
World Wide Web 2.0
;
E-Government
;
Governance
Abstract:
Web 2.0 has become the buzz word for describing social media available on the Internet, such as blogs, photo and file sharing systems and social networking sites. These Web 2.0 applications are rapidly transforming citizen-citizen and citizen-government interactions in a manner not seen before. In recognition of these trends, governments are already taking a very close look at Web 2.0 and online communities in order to leverage them for designing products and services and for providing citizen services. This book brings together international scholars to provide the theoretical and practical contexts for understanding the nature of Web 2.0 technologies and their impact on political, public policy and management processes, and to explore how best Web 2.0 applications can be leveraged and aligned with the strategic goals of government organizations to add value and ensure effective governance. Drawing from experiences from countries around the globe, the book provides the theoretical context of the potential for Web 2.0 applications to transform government services, as well as practical examples of leading public sector institutions that have attempted to use Web 2.0 applications to enhance government operations, policy making and administration. There are three parts to the book, namely 1) Perspectives on Web 2.0 and Democratic Governance, 2) The Political, Policy and Management Impacts of Web 2.0 in Government, and 3) Leveraging Web 2.0 Applications for Effective Governance. This book differs from existing edited books on Web 2.0 technologies that focus primarily on politics and e-democracy because it examines the impact of the applications on politics, policy and public management. The book contributes toward the literature by filling the existing void and expanding knowledge in the field of public administration and policy, making it of interest to both academics and policy-makers.
Description / Table of Contents:
Web 2.0 Technologiesand Democratic Governance; Foreword; Preface; Contents; 1 Web 2.0 Technologies and Democratic Governance; 1.1…The Context of Web 2.0 for Democratic Governance; 1.2…Chapter Overviews; References; Part IGovernment Policy and Uses of Web 2.0for Management of Service Delivery; 2 Information Policy and Social Media: Framing Government---Citizen Web 2.0 Interactions; 2.1…Introduction: Policy Goals and Social Media; 2.2…Social Media and Government in the United States; 2.3…Policy, Access, and Government Use of Social Media; 2.4…Access in Public Policy
Description / Table of Contents:
2.5…Policy Harmonization and Social Media2.6…Policy Approaches to Social Media Access; 2.7…Design Values Evidenced in Implementation; 2.8…Conclusion: Intersections of Law, Access, and Design; References; 3 Microblogging: An Analysis of Government Issued Policies and Best Practices; 3.1…Introduction; 3.2…Literature Review; 3.3…Method; 3.4…Results; 3.5…Discussion; 3.6…Implications; References; 4 The Use of Web 2.0 to Transform Public Services Delivery: The Case of Spain; 4.1…Introduction
Description / Table of Contents:
5.3.2.3 Italy5.3.2.4 The United Kingdom; 5.4…Conclusions; References; 6 A Viability Model for Digital Cities: Economic and Acceptability Factors; 6.1…Introduction; 6.2…Background; 6.3…Digital City's Services and Applications; 6.4…Viability and Sustainability Aspects; 6.4.1 Recent Challenges that Affect Digital City's Viability; 6.4.2 Implementation Models for Digital Cities; 6.4.3 The Determination Process for a Viability Model; 6.4.4 The Proposed Viability Model; 6.5…Conclusions; References; Part IIWeb 2.0 as Tools for Mobilization,Protests and Governance
Description / Table of Contents:
7 Online Collective Action and the Role of Social Media in Mobilizing Opinions: A Case Study on Women's Right-to-Drive Campaigns in Saudi Arabia7.1…Introduction; 7.2…The Theory of Collective Action; 7.3…Mapping Social Media; 7.4…Computational Social Network Analysis; 7.4.1 Women's Right-to-Drive Campaigns in Saudi Arabia: A Case Study; 7.5…A Three-Phased Research Approach; 7.5.1 Individual Perspective; 7.5.2 Community Perspective; 7.5.3 Transnational Perspective; 7.6…Experiments and Analysis; 7.6.1 Data Collection; 7.6.1.1 Individual Perspective; 7.6.1.2 Community Perspective
Description / Table of Contents:
7.6.1.3 Transnational Perspective
Description / Table of Contents:
4.2…Public Policies and Legal Frameworks for Web 2.0 Technologies in Regional Public Administration in Spain4.3…Empirical Research: The Use of Web 2.0 by Regional Governments in Spain; 4.3.1 Sample Selection; 4.3.2 Research Methodology; 4.3.3 Analysis of the Results; 4.4…Conclusions; References; 5 Toward a Gov 2.0 Society for All: European Strategies for Public Service Delivery; 5.1…Introduction to Gov 2.0 in the Public Administration; 5.2…Gov 2.0 and European Strategies; 5.3…Gov 2.0 and European Practices; 5.3.1 Research Methodology; 5.3.2 Research findings; 5.3.2.1 France; 5.3.2.2 Germany
Note:
Description based upon print version of record
DOI:
10.1007/978-1-4614-1448-3
URL:
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