503075922

Conflict management and intercultural communication : the art of intercultural harmony / edited by Xiaodong Dai and Guo-Ming Chen

Dai, Xiaodong [Herausgeber] ; Chen, Guo-Ming,i1955- [Herausgeber]

Second edition

London ; New York : Routledge, 2023

London : Taylor & Francis Group

1 Online-Ressource (xv, 349 Seiten) : Illustrationen

Literaturangaben

Includes bibliographical references and index

"[...] the fourth biannual International Conference of Intercultural Communication, sponsored by Shanghai Normal University on December 28–29, 2014, focused on the theme of 'Conflict Management and Intercultural Harmony.' After the conference, 17 papers from a pool of more than 150 presentations were selected to be included in the first edition of the book. In editing this updated volume, we expand the range of discussion by inviting nine more leading intercultural scholars to join the project." -- Preface, S. [XIV]

978-1-00-325295-5 ; 978-1-03-218123-3 ; 978-1-03-218121-9

MR 7100 MS 1290 ER 990 ES 360

 

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"Conflict management and harmony building are two key issues of intercultural communication research and merit particular attention in the globally interconnected world. In the expanded second edition, the book explores the effective ways to manage intercultural conflict and develop intercultural harmony, and takes an interdisciplinary approach to address the two issues. The book begins with the theoretical perspectives on conflict management and harmony building. It examines intercultural communication ethics, diversity and inclusion, conflict resolution, conflict face negotiation, and intercultural competence. It presents both Western and non-Western perspectives. The book then addresses in its second section conflict management and harmony building in specific contexts. These include communication in intergenerational relationships, multinational corporations, and virtual spaces, and covers a range of national cultures including the U.S., Japan, Germany, and China. Drawing on the current research findings, this book covers the major theoretical perspectives and provides for a wide range of discussions on intercultural conflict management. It is a crucial reference for teachers, students, researchers, and practitioners alike"--...