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Introduction -- Understanding Aspirational Talk -- Business Ethics Perspective on Responsibility -- Synthesis: Applying Business Ethics to Aspirational Talk -- Conclusion.
Aspirational talk has gained increasing research attention as a compelling concept theoretically explaining the potential of talk-action discrepancies in corporate responsibility communication to instigate organizational change. Under certain conditions, aspirational talk can facilitate discourse, agreement, reframing, and corporate reflexivity. However, perceived talk-action discrepancies can negatively affect organizational members, leading to disengagement, and demotivation, causing emotional exhaustion, exposing employees to vulnerabilities, and even catalyzing unethical or illicit behaviors. Thus, this book focuses on how aspirational talk becomes irresponsible in an organizational context, and how it can be avoided. The author proposes that aspirational talk becomes irresponsible if it creates expectations that lead to illegitimate harm to employees or involved stakeholders. A framework is derived, constituting the finding that it takes two types of investments into performativity and responsibility conditions, to avoid the irresponsible use of aspirational talk – and thus, to inspire responsibly. About the author Marie Schwimmer completed her doctoral study under the supervision of Prof. Dr. Andreas Suchanek at the Dr. Werner Jackstädt Chair of Economic and Business Ethics at HHL Leipzig Graduate School of Management and the Wittenberg Center for Global Ethics. Her primary research and practice focus is on corporate responsibility, sustainability communication, and business ethics as well as particularly aspirational talk in organizations.
