1681740168     

The Cambridge handbook of workplace affect / edited by Liu-Qin Yang (Portland State University), Russell Cropanzano (University of Colorado at Boulder), Catherine Daus (Southern Illinois University, Edwardsville), Vincente Martinez-Tur (University of Valencia)

Yang, Liu-Qin, 1979- [Herausgeberin/-geber] ; Cropanzano, Russell, ca. 20./21. Jh. [Herausgeberin/-geber] ; Daus, Catherine S., ca. 20./21. Jh. [Herausgeberin/-geber] ; Martínez-Tur, Vicente, ca. 20./21. Jh. [Herausgeberin/-geber]

Cambridge ; New York ; Port Melbourne ; New Delhi : Cambridge University Press, 2020

xvi, 555 Seiten : Illustrationen

Englisch

Enthält Literaturangaben and index

Are you struggling to improve a hostile or uncomfortable environment at work, or interested in how such tension can arise? Experts in organizational psychology, management science, social psychology, and communication science show you how to implement interventions and programs to manage workplace emotion. The connection between workplace affect and relevant challenges in our society, such as diversity and technological changes, is undeniable; thus learning to harness that knowledge can revolutionize your performance in tackling workday issues. Applying major theoretical perspectives and research methodologies, this book outlines the concepts of display rules, emotional labor, work motivation, well-being, and discrete emotions. Understanding these ideas will show you how affect can promote team effectiveness, leadership, and conflict resolution. If you require a foundation for understanding workplace affect or a springboard into deeper, more interdisciplinary research, this book presents an integrative approach that is indispensable.

Erscheint auch als: The Cambridge handbook of workplace affect (Online-Ausgabe)

978-1-108-49403-8 (hardback); 978-1-108-46378-2 (paperback)

978-1-108-57388-7 (ISBN der parallelen Ausgabe im Fernzugriff)

2019050324

1726585093

OCoLC: 1178995542     

CW 3000  | CW 4700  | QP 413      Ähnliche Literatur

HD58.7

302.3/5

Basisklassifikation: 77.93 (Angewandte Psychologie)

*Arbeitsplatzgestaltung ; Organisationspsychologie ; Aufsatzsammlung      Zum Register

LOC-SH: Organizational behavior ; Organizational sociology ; Affect (Psychology) ; Psychology, Industrial

"I recently heard a fascinating talk by a senior astronomer about the roller-coaster, decadelong journey to get a new telescope into orbit. I was struck by the amount of emotion imbued in the description of an exact scientist's work. Telescopes were described as "awesome" (positive emotion?). The importance of teamwork and perseverance in overcoming constant challenges was highlighted. The work was labelled as achievable only by people thriving under stress. Work performance is sometimes hampered by frustrations. Teamwork and perseverance are key to overcoming challenges. And on it goes. Many of the elements of emotion described in this volume, were echoed in the astronomer's description of a "highly technical" pursuit. This should not be surprising. Emotion is integral in any type of work, which is why the research on emotion at work discussed in the different chapters of this book, is so important"--