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Research and theory on workplace aggression / edited by Nathan A. Bowling, Wright State University, M. Sandy Hershcovis, University of Calgary

Bowling, Nathan A. [Herausgeberin/-geber]

New York : Cambridge University Press [2017], 2017

1 Online-Ressource (xv, 393 Seiten)

Englisch

Title from publisher's bibliographic system (viewed on 20 Mar 2017)

Erscheint auch als: (Druck-Ausgabe)

978-1-316-16093-0 (Online)

978-1-107-09782-7 (ISBN der Printausgabe); 978-1-107-48390-3 (ISBN der Printausgabe)

OCoLC: 992535978     

OCoLC: 1026952656 (aus SWB)     

Elektronische Ressource: Zugang beim Produzenten (Lizenzangabe: Lizenzpflichtig)

Digital Object Identifier (DOI): 10.1017/9781316160930

HF5549.5.E43

LOC-SH: Psychology, Industrial ; Aggressiveness ; Violence in the workplace ; Psychology, Industrial ; Aggressiveness ; Violence in the workplace

Violence in the workplace ; Aggressiveness ; Psychology, Industrial

Workplace aggression is a serious problem for workers and their employers. As such, an improved scientific understanding of workplace aggression has important implications. This volume, which includes chapters written by leading workplace aggression scholars, addresses three primary topics: the measurement, predictors and consequences of workplace aggression; the social context of workplace aggression; and the prevention of workplace aggression. Of note, the book encompasses the various labels used by researchers to refer to workplace aggression, such as 'abusive supervision', 'bullying', 'incivility' and 'interpersonal conflict'. This approach differs from those of previous books on the topic in that it does not focus on a particular type of workplace aggression, but covers an intentionally broad conceptualization of workplace aggression - specifically, it considers aggression from both the aggressors' and the targets' perspectives and includes behaviors enacted by several types of perpetrators, including supervisors, coworkers and customers