738785369     

9738785367                        

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Bridging Differences : Effective Intergroup Communication

Thousand Oaks : SAGE Publications, 2003

Online-Ressource (449 p)

Englisch

COVER; CONTENTS; PREFACE; 1 - Communicating With Strangers; 2 - Understanding Cultural Differences; 3 - Understanding Group Differences; 4 - Having Expectations for Strangers; 5 - Attributing Meaning to Strangers' Behavior; 6 - Exchanging Messages With Strangers; 7 - Being Perceived as Competent Communicators; 8 - Managing Conflict With Strangers; 9 - Developing Relationships With Strangers; 10 - Building Community With Strangers; REFERENCES; INDEX; ABOUT THE AUTHOR;

Description based upon print version of record

Print version: Bridging Differences : Effective Intergroup Communication

978-0-7619-2937-6

978-0-7619-2936-9 (ISBN der Printausgabe)

978-1-4522-6299-4 ( : 196 (NL))

Elektronische Ressource: Zugang über Aggregator-Datenbank (Lizenzangabe: Lizenzpflichtig)

HM1211.G82

303.482 ; 303.48/2     Ähnliche Literatur

LOC-SH: Electronic books

Intercultural communication ; Interpersonal communication ; Electronic books

Bridging Differences: Effective Intergroup Communication is based on the assumption that the processes operating when we communicate with people from other groups are the same processes operating when we communicate with people from our own groups. Author William B. Gudykunst has written this book from the perspective of "communicating with strangers" and addresses how factors related to our group memberships (e.g., inaccurate and unfavorable stereotypes of members of other cultures and ethnic groups) can cause us to misinterpret the messages we receive from members of those groups