Preface ix INTRODUCTION 1 CHAPTER ONE: What Is Leadership? 18 CHAPTER TWO: How and Why Do Followers Matter? 48 CHAPTER THREE: What Determines Who Becomes a Leader and Which Leaders Will Succeed? 83 CHAPTER FOUR: Does Gender Make a Difference? 121 CHAPTER FIVE: How Does Leadership Work in a Democracy? 155 CHAPTER SIX: How Do Character, Ethics, and Leadership Interact? 194 Conclusion 224 Notes 237 Bibliography 267 Index 283.