1887

OECD Digital Economy Papers

The OECD Directorate for Science, Technology and Innovation (STI) undertakes a wide range of activities to better understand how information and communication technologies (ICTs) contribute to sustainable economic growth and social well-being. The OECD Digital Economy Papers series covers a broad range of ICT-related issues and makes selected studies available to a wider readership. They include policy reports, which are officially declassified by an OECD Committee, and occasional working papers, which are meant to share early knowledge.

English, French

Good practice guide on consumer data

This paper aims to complement the OECD Recommendation of on Consumer Protection in E-Commerce and discuss consumer policy issues associated with consumer data practices, offering greater insights into how consumer protection authorities can and have applied the principles in the Recommendation to address those issues. The guide focuses on selected consumer data practices, including: i) deceptive representations about consumer data practices; ii) misrepresentations by omission; and iii) unfair consumer data practices. It then provides key business tips to comply with consumer protection principles under the E-commerce Recommendation.

English

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