Overview
- Contains updated state of the art information on international policy and entrepreneurial and innovative practices in public institutions
- Presents a set of international benchmarking case studies on good practices and initiatives promoting quality of life
- Covers a public administration area of increasing development and interest
Part of the book series: Applying Quality of Life Research (BEPR)
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Table of contents (15 chapters)
Keywords
- Public Entrepreneurship and Quality of Life
- Measuring Perceived Quality of Life
- The Transformative Role of Universities
- Transparency in Open Administrations
- Public Management in Brazil
- Government Management Innovations
- New Public Management (NPM)
- Public Administration and Entrepreneurship
- State of the Art on International Policy
- Promoting Citizen's Quality of Life
- Simplification Administrative Procedures
- Innovations in the Public Sector
About this book
The volume constitutes a reference guide for decision makers, managers and policy makers engaged in the public sector who want to differentiate their performance by fostering entrepreneurial and innovative practices in the scope of public administration that can enhance citizens’ quality of life. This volume is also a reference guide for scholars, policy makers and practitioners interested on public innovation.
Editors and Affiliations
About the editors
Helena Alves is assistant professor at UBI, Portugal. She has a Ph.D. in Management and she has been doing research in the area of public and nonprofit marketing. Her areas of expertise include Customer Satisfaction, Services marketing, Tourism marketing and public and nonprofit marketing having authored and co-authored several articles and book chapters on this topics. Currently she is editor of the International Review on Public and nonprofit marketing. She is member of several editorial boards, namely, the Service Industries Journal, the Journal of Business Excellence, Service Business, Contemporary Research on Organization Management and Administration, Journal of Service Science and Management, Portuguese Marketing Review among others. She has published some articles in The Service Industries Journal, Total Quality Management, International Review on Public and non-Profit Marketing, Management Decision, Journal of Educational Management, and Services Business, among others. She is president for Portugal of the International Association on Public and Nonprofit Marketing.
Bibliographic Information
Book Title: Entrepreneurial and Innovative Practices in Public Institutions
Book Subtitle: A Quality of Life Approach
Editors: João Leitão, Helena Alves
Series Title: Applying Quality of Life Research
DOI: https://doi.org/10.1007/978-3-319-32091-5
Publisher: Springer Cham
eBook Packages: Social Sciences, Social Sciences (R0)
Copyright Information: Springer International Publishing Switzerland 2016
Hardcover ISBN: 978-3-319-32090-8Published: 03 October 2016
Softcover ISBN: 978-3-319-81195-6Published: 27 June 2018
eBook ISBN: 978-3-319-32091-5Published: 21 September 2016
Series ISSN: 2213-994X
Series E-ISSN: 2213-9958
Edition Number: 1
Number of Pages: XXII, 318
Number of Illustrations: 8 b/w illustrations, 7 illustrations in colour
Topics: Quality of Life Research, Social Policy, Business Strategy/Leadership, Public Administration