Language:
English
Pages:
1 Online-Ressource (circa 38 Seiten)
,
Illustrationen
Series Statement:
Policy research working paper 8473
Series Statement:
World Bank E-Library Archive
Series Statement:
Policy research working paper
Parallel Title:
Erscheint auch als Gauri, Varun Motivating Bureaucrats through Social Recognition: Evidence from Simultaneous Field Experiments
Keywords:
Krankenhausmanagement
;
Betriebliche Dokumentation
;
Social Marketing
;
Verhalten in Organisationen
;
Nigeria
;
Graue Literatur
Abstract:
Bureaucratic performance is a crucial determinant of economic growth. Little is known about how to improve it in resource-constrained settings. This study describes a field trial of a social recognition intervention to improve record keeping in clinics in two Nigerian states, replicating the intervention-implemented by a single organization-on bureaucrats performing identical tasks in both states. Social recognition improved performance in one state but had no effect in the other, highlighting both the potential and the limitations of behavioral interventions. Differences in observables did not explain cross-state differences in impacts, however, illustrating the limitations of observable-based approaches to external validity
DOI:
10.1596/1813-9450-8473
URL:
Volltext
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