Language:
English
Pages:
Online-Ressource (184 p)
,
ill
Edition:
2nd ed., rev. and updated
Edition:
Online-Ausg.]
Series Statement:
A BK business book
Parallel Title:
Print version Cultural intelligence
DDC:
658.049
Keywords:
Cross-cultural orientation
;
Cultural intelligence
;
Intercultural communication
;
Cultural awareness
Abstract:
In today?s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it?s impossible to learn the customs and traits of every single culture with which you might come into contact. Cultural Intelligence teaches a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. This extensively revised second edition features new real-life examples of CQ working well, drawn from a rich range of cultures and situations. The authors also address the interplay of race and gender with culture factors, and show how developing cultural intelligence can enhance our appreciation of cultural diversity. Cultural Intelligence teaches you to disable the ?cultural cruise control? that makes you unaware of how your culture affects your perceptions, and learn to pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. Over time, you?ll develop a repertoire of skills appropriate to different intercultural situations
Description / Table of Contents:
Living and working in the global villageCultural knowledge -- Mindfulness and cross-cultural skills -- Making decisions across cultures -- Communicating, negotiating, and resolving conflicts across cultures -- Motivating and leading across cultures -- Working with multicultural groups and teams -- Developing cultural intelligence in a global world -- Conclusion : the essentials of cultural intelligence.
Note:
Includes bibliographical references and index
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