ISBN:
1409402894
,
9781409402893
,
9781409402909
Language:
English
Pages:
xxi, 206 S.
,
24 cm
Uniform Title:
La vie au guichet : relation administrative et traitmente de la misère 〈engl.〉
Parallel Title:
Online-Ausg. Dubois, Vincent, 1966 - The bureaucrat and the poor
Parallel Title:
Erscheint auch als Dubois, Vincent The Bureaucrat and the Poor
DDC:
362.5560944
Keywords:
Public welfare
;
Human services
;
France Social policy 1995-
;
Public welfare
;
France
;
Human services
;
France
;
France
;
Social policy
;
1995-
;
Frankreich
;
Sozialverwaltung
;
Bürokratie
;
Sozialamt
;
Sozialhilfeempfänger
Description / Table of Contents:
The public -- Organising face-to-face encounters -- An unequal relationship -- Administrative exchanges, normative exchanges -- The post and the role of the agent -- On becoming an agent -- The agents as individuals -- Facing misery -- Managing social inequality -- The agent's separate identities -- Flaws in the system -- Putting up with the institution -- The return of the repressed individual -- Adapting the institution.
Note:
Formerly CIP Uk. - Includes bibliographical references (p. 195-199) and indexes. - The public -- Organising face-to-face encounters -- An unequal relationship -- Administrative exchanges, normative exchanges -- The post and the role of the agent -- On becoming an agent -- The agents as individuals -- Facing misery -- Managing social inequality -- The agent's separate identities -- Flaws in the system -- Putting up with the institution -- The return of the repressed individual -- Adapting the institution
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