ISBN:
9780814404799
,
0814404790
,
0585042535
,
9780585042534
Language:
English
Pages:
Online Ressource (xvi, 250 pages)
,
illustrations
Edition:
Online-Ausg.
Parallel Title:
Print version Safe place for dangerous truths
DDC:
302.346
Keywords:
Dialogue analysis
;
Communication in small groups
;
Communication in small groups
;
Dialogue analysis
;
FAMILY & RELATIONSHIPS ; Friendship
;
Communication in small groups
;
Dialogue analysis
;
Communication & Mass Media
;
Journalism & Communications
;
CONVERSATION
;
VERBAL COMMUNICATING
;
GROUP DYNAMICS
;
EMPLOYEE RELATIONS
;
Electronic books
;
Electronic books
Abstract:
A Safe Place for Dangerous Truths is a welcome guide to creating a workplace where people can talk frankly without fear for their jobs ... even if it means dredging up deep-buried conflicts or calling attention to their own shortcomings. A behavioral science consultant, Annette Simmons provides the key through the formal process of "dialogue." More than ordinary conversation, this specific group give-and-take technique opens minds, eases anxiety, and encourages straightforward truth-telling. Packed with step-by-step "how-to" guidelines and helpful scenarios, this book gives readers the critical insights and skills to facilitate the process and bring the power of "dialogue" to any situation
Abstract:
Dialogue Defined --Why Dialogue? --Shooting in the Dark --Thinking New Thoughts --The "Real Problem" --Dialogue Skills for Dangerous Truths --Learning Schmearning --Reengineering Communication --If People Were Cows --Collective Learning Disabilities --Coherence --Group Self-Awareness --Collective Introspection --Shared Action --How Hard Can It Be? --What's the Big "D"? --Finding a Choir to Preach To --Selling Dialogue --Go Big Picture and Benefits --Remember a Time When --A Credible Process --Mapping the Mental Terrain --Making Dialogue User-Friendly --The Five Stages of Dialogue --Group Dynamics 101 --Conflict as a Raw Material to Innovation --A Picture Is Worth a Thousand Words --Form, Storm, Norm, and Perform With a Developmental Twist --False Clarity --When the Group Doesn't Wanna Go There --Expanding Personal Responsibility --Resistance Is Natural --Sounds Like a Personal Problem --Paths of Least Resistance --The Four Group Escape Strategies --The "Flight" Avoidance Strategy --The "Fight" Avoidance Strategy --The "Pairing" Avoidance Strategy --The "Dependency" Avoidance Strategy --When the Ego Doesn't Wanna Hear It --Developing Mental Agility --The Four Individual Escape Strategies --Tenacity --Factumptionism --Reductionism --Distancing --Brain Training --With All That Going Against You: The How-To's of Dialogue --Before You Begin --Cornfield and a Shotgun --Can't Make 'Em Drink --Thirsty? --Speed Kills --Quality Can Be Inconvenient --Being There.
Description / Table of Contents:
Dialogue DefinedWhy Dialogue?Shooting in the DarkThinking New ThoughtsThe "Real Problem"Dialogue Skills for Dangerous TruthsLearning SchmearningReengineering CommunicationIf People Were CowsCollective Learning DisabilitiesCoherenceGroup Self-AwarenessCollective IntrospectionShared ActionHow Hard Can It Be?What's the Big "D"?Finding a Choir to Preach ToSelling DialogueGo Big Picture and BenefitsRemember a Time WhenA Credible ProcessMapping the Mental TerrainMaking Dialogue User-FriendlyThe Five Stages of DialogueGroup Dynamics 101Conflict as a Raw Material to InnovationA Picture Is Worth a Thousand WordsForm, Storm, Norm, and Perform With a Developmental TwistFalse ClarityWhen the Group Doesn't Wanna Go ThereExpanding Personal ResponsibilityResistance Is NaturalSounds Like a Personal ProblemPaths of Least ResistanceThe Four Group Escape StrategiesThe "Flight" Avoidance StrategyThe "Fight" Avoidance StrategyThe "Pairing" Avoidance StrategyThe "Dependency" Avoidance StrategyWhen the Ego Doesn't Wanna Hear ItDeveloping Mental AgilityThe Four Individual Escape StrategiesTenacityFactumptionismReductionismDistancingBrain TrainingWith All That Going Against You: The How-To's of DialogueBefore You BeginCornfield and a ShotgunCan't Make 'Em DrinkThirsty?Speed KillsQuality Can Be InconvenientBeing There.
Note:
Includes bibliographical references (pages 237-241) and index. - Description based on print version record
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