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  • 1
    Online Resource
    Online Resource
    Bradford : Emerald Group Publishing Limited | Ann Arbor, Michigan : ProQuest
    ISBN: 9781846635212
    Language: English
    Pages: 1 Online-Ressource (93 pages)
    Series Statement: International Journal of Conflict Management - Issue 2, Volume 18
    DDC: 303.69
    Abstract: There are several different ways that third parties can effectively intervene to achieve resolution of workplace conflicts. Sometimes, when two parties are locked in a head-to-head conflict, things spin out of control and only a neutral third party can unwind the issues to find a solution. Sometimes, two contending parties just can't imagine any acceptable solution because they are in a competitive frame of mind. In this case, a third party can bring a fresh perspective and new ideas. These are just two examples of how third parties can help to resolve workplace conflicts. To help us enhance our understanding of how this process works in actual practice, this ebook features a collection of papers that focus on third parties in resolving actual workplace conflicts. Moreover, because we need to expand our knowledge of conflict management beyond North America, these papers represent data from four different countries: Germany, Sri Lanka, Turkey, and the USA (Posthuma, 2005). Three of the papers deal with mediation and one with arbitration. Mediation is a process in which a third party helps the disputing parties to voluntary reach an agreement. Arbitration is a process in which a third party renders a decision that is binding on the disputing parties. Recognizing the need to tap into a variety of research methods and a variety of perspectives, these papers use empirical as well as qualitative methods.
    Note: Description based on publisher supplied metadata and other sources
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  • 2
    Online Resource
    Online Resource
    Bradford, West Yorkshire : Emerald Publishing Limited | Ann Arbor, Michigan : ProQuest
    ISBN: 9781787143920
    Language: English
    Pages: 1 Online-Ressource (145 pages)
    Series Statement: International Journal of Conflict Management v.28
    DDC: 303.6
    Note: Description based on publisher supplied metadata and other sources
    URL: Volltext  (lizenzpflichtig)
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  • 3
    Online Resource
    Online Resource
    Bradford : Emerald Group Publishing Limited
    ISBN: 9781780527284
    Language: English
    Pages: Online-Ressource (110 p.)
    Edition: Online-Ausg. 2011 Electronic reproduction; Available via World Wide Web
    Series Statement: International Journal of Conflict Management: Volume 23, Issue 1
    Parallel Title: Print version Conflict management and emotions
    DDC: 303.69
    Keywords: Electronic books
    Abstract: The five studies included in this ebook focus on emotions and conflict management. These studies highlight how conflict management research can help managers, employees, and organizations more effectively manage the emotional aspects of conflict
    Description / Table of Contents: Cover; CONTENTS; Editorial advisory board; Conflict management and emotions; Affective choice of conflict management styles; Conflict and trust: the mediating effects of emotional arousal and self-conscious emotions; Do offender and victim typical conflict styles affect forgiveness?; Venting as emotion regulation; Task and relationship conflict in short-term and long-term groups; Awards for Excellence;
    Note: Description based upon print version of record , Electronic reproduction; Available via World Wide Web
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  • 4
    Online Resource
    Online Resource
    Bradford : Emerald Group Publishing Limited | Ann Arbor, Michigan : ProQuest
    ISBN: 9781783507603
    Language: English
    Pages: 1 Online-Ressource (113 pages)
    Series Statement: International Journal of Conflict Management: Volume 25, Issue 2 v.25
    DDC: 303.69
    Keywords: Electronic books
    Abstract: This e-book contains five studies that focus on groups, teams, and conflict management. All of these studies include empirical analyses of data collected using well designed survey or experimental research designs. These studies highlight the international nature of conflict management scholarship by including researchers from six countries (Australia, Netherlands, Saudi Arabia, Spain, Switzerland, and the U.S.) and participants from seven different countries (Austria, Germany, Netherlands, Pakistan, Spain, Switzerland, and the U.S.). These studies also show how the scholarship on conflict management of teams has advanced beyond the study of how contextual effects such as team climate or national culture can influence team performance to research that examines more complex interactions among and between intermediary variables (e.g., debate, emotion regulation, trust, types of conflict) and the influence of these variables on multiple criterion measures (e.g., innovation and decision comprehensiveness). This suggests that the effective management of conflict within teams is more complex than previously thought.
    Note: Description based on publisher supplied metadata and other sources
    URL: Volltext  (lizenzpflichtig)
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