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  • 1
    ISBN: 978-1-138-47959-3
    Language: English
    Pages: x, 281 S. , Diagramme
    Series Statement: Routledge studies in hispanic and lusophone linguistics
    Parallel Title: Erscheint auch als
    DDC: 306.442/61
    Keywords: Spanish language Economic aspects ; Sociolinguistics ; Language and culture ; Spanish-speaking countries ; Electronic books
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  • 2
    ISBN: 9781351065375
    Language: English
    Pages: 1 online resource (295 pages)
    Series Statement: Routledge Studies in Hispanic and Lusophone Linguistics Ser.
    Parallel Title: Erscheint auch als
    DDC: 306.442/61
    Keywords: Electronic books
    Note: Description based on publisher supplied metadata and other sources
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  • 3
    ISBN: 9781138479593 , 9781351065382
    Language: English
    Pages: X, 281 Seiten , Diagramme
    Series Statement: Routledge studies in hispanic and lusophone linguistics
    Parallel Title: Erscheint auch als Pragmatic variation in service encounter interactions across the Spanish-speaking world
    DDC: 306.442/61
    Keywords: Spanish language Economic aspects ; Sociolinguistics ; Language and culture
    Abstract: Acknowledgements -- Contributors -- Introduction-- Section I: Pragmatic variation according to macrosocial factors: 1. Regional pragmatic variation in small shops in Mexico City, Buenos Aires, and Seville, Spain / J. César Félix-Brasdefer & Allison B. Yates -- 2. Corner-store interactions in Cartagena and Bucaramanga: A variational pragmatics study / Rebeca Bataller -- 3. 'No, gracias amigo': Refusals of bargaining offers in e-service encounters in Mercado Libre Ecuador and Mercado Libre Venezuela / María Elena Placencia & Carmen García -- 4. Gender variation in address form selection in corner store interactions in a Nicaraguan community / Jeff Michno -- 5. Gender variation in the perception of appropriate behavior in hotel service encounters in Spain / Lucía Fernández-Amaya & María de la O Hernández-López -- 6. The role of gender in Mexican e-service encounters / Laura M. Merino Hernández -- 7. Forms of address and gender in Costa Rican service encounters / Jorge Murillo Medrano -- 8. Pragmatic variation by age in women's use of post-refusal small talk during service encounters in Rosario, Uruguay / Heather R. Kaiser -- 9. Verbal humor and age in cafes and bars in Seville, Spain / Manuel Padilla Cruz -- 10. Socioeconomic variation and conflict in Spanish retailer-consumer interactions on Facebook / Patricia Bou-Franch & Pilar Garcés-Conejos Blitvich -- Section II: Pragmatic variation according to microsocial and situational factors: 11. Interpersonal work in service encounters on Mercado Libre Argentina: A comparison between buyer and vendor patterns across two market domains / Hebe Powell & María Elena Placencia -- 12. The effects of social distance in service encounters in Puerto Rican panaderías / Juan M. Escalona Torres -- Section III: Theoretical and methodological issues: 13. Re-thinking pragmatic variation: The case of service encounters from a modified variational pragmatics perspective / Klaus P. Schneider -- 14. Pragmatic variation in service encounter complaints: Some methodological issues / Ronald Geluykens.
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  • 4
    Online Resource
    Online Resource
    London : Taylor and Francis
    ISBN: 9781351551267
    Language: English
    Pages: 1 Online-Ressource (461 pages)
    Edition: 1st ed
    Parallel Title: Print version Placencia, Maria Elena Research on Politeness in the Spanish-Speaking World
    DDC: 306.4409171246
    Abstract: Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- Acknowledgments -- Contributors -- Preface -- WHY THIS VOLUME -- ORGANIZATION OF THIS VOLUME -- NOTES -- Introduction: Models for the Study of (Linguistic) (Im)Politeness -- LAKOFF'S RULES OF POLITENESS -- BROWN AND LEVINSON'S THEORY OF FACE -- FRASER AND NOLEN'S CONVERSATIONAL CONTRACT -- LEECH'S POLITENESS PRINCIPLE AND MAXIMS -- ARNDT AND JANNEY'S INTERPERSONAL SUPPORTIVENESS VIEW -- ASTON'S (POSITIVE) RAPPORT -- SCOLLON AND SCOLLON'S POLITENESS (OR FACE} SYSTEMS -- IDE, HILL, IKUTA, KAWASAKI, AND OGINO'S SOCIALNORM VIEW -- CULPEPER'S MODEL OF IMPOLITENESS -- CHEN'S MODEL FOR SELF-POLITENESS -- WATTS'S DISCURSIVE APPROACH -- SPENCER-OATEY'S RAPPORT MANAGEMENT AND SPENCER-OATEY AND JIANG'S SOCIOPRAGMATIC INTERACTIONAL PRINCIPLES -- NOTES -- PART I: OVERVIEWS OF POLITENESS STUDIES -- 1. Politeness Studies on Peninsular Spanish -- THEORETICAL DISCUSSIONS -- EMPIRICAL RESEARCH -- Politeness and Speech Acts -- Forms of Address and Politeness -- Politeness and the Turn-taking System -- CONCLUSIONS -- NOTES -- 2. An Overview of Politeness Studies on Argentinean and Uruguayan Spanish -- POLITENESS STUDIES ON ARGENTINEAN SPANISH -- Theoretical Works -- Empirical Works -- Forms of Address -- Impoliteness and the Language of Tango Songs -- The Pronoun Vos and Its Accompanying Verbal Forms -- Pragmatic Expressions/Discourse Markers -- Autonomy and Affiliation/Sociocultural Contexts -- Irony -- Social Deixis -- Mitigation/Nonmitigation -- Turn-Taking/Interruption -- Politeness in Institutional Contexts -- Speech Acts/ Power -- (lm)Politeness in On-line Chats -- POLITENESS STUDIES ON URUGUAYAN SPANISH -- Speech Acts: Requests and Apologies -- Speech Acts: Piropos -- Doctor-Patient Interactions and Power -- Service Encounter Interactions -- CONCLUSIONS -- NOTES
    Abstract: 3. Studies on Politeness in Colombian, Ecuadorian, and Peruvian Spanish -- WORKS ON LINGUISTIC DEVICES DISPLAYING A POLITENESS FUNCTION -- WORKS ON ADDRESS FORMS -- STUDIES ON SPEECH ACTS AND OTHER SPEECH ACTIVITIES -- CONCLUDING REMARKS -- NOTES -- 4. Politeness Studies on Venezuelan and Cuban Spanish -- LINGUISTIC POLITENESS STUDIES IN VENEZUELA -- Studies on Speech Act Realizations -- Making an Invitation -- Declining an Invitation -- Requesting a Service -- Responding to a Request for a Service -- Reprimanding -- Responding to a Reprimand -- Complaining -- Narrating and Disagreement -- Repair Work and Prosody -- Address Systems -- Political Discourse -- POLITENESS STUDIES IN CUBAN SPANISH -- Studies on Speech Act Realizations -- Requesting and Apologizing -- POLITENESS ORIENTATION IN VENEZUELA AND CUBA -- RECOMMENDATIONS FOR DIRECTIONS OF FUTURE RESEARCH ON LINGUISTIC POLITENESS -- 5. Positive Face, Group Face, and Affiliation: An Overview of Politeness Studies on Mexican Spanish -- EARLY APPROACHES TO VERBAL POLITENESS IN MEXICO -- THE RISE OF STUDIES ON VERBAL POLITENESS -- CONCLUSIONS -- NOTES -- 6. An Overview of Linguistic Politeness in the Spanish of the United States -- EXAMINING SPANISH IN THE UNITED STATES -- LINGUISTIC POLITENESS STRATEGIES IN U.S. SPANISH -- Compliment Responses -- Requests -- Leave-Taking -- Advice Giving and Suggesting -- Collaboration and Opposition -- LINGUISTIC POLITENESS IN INSTITUTIONAL CONTEXTS -- Classroom -- Legal Settings -- Media -- Other Institutional Contexts -- SUMMARY AND CONCLUSIONS -- DIRECTIONS FOR FUTURE RESEARCH -- Study a Greater Variety of Speech Acts -- Combine a Variety of Data Collection Procedures to Paint a More Complete Picture -- Examine Other Varieties of U.S. Spanish in Addition to Continued Examination of Mexican-American Spanish
    Abstract: Follow Up on Findings From Earlier Studies That Did Not Use Politeness Frameworks or Draw Conclusions Related to Politeness -- Compare and Contrast Chicano/Latino Politeness Strategies With Strategies Found in Other Spanish-Speaking Countries -- Examine Gender in a More Nuanced Way and Consider Sexualities -- Explore Linguistic Politeness in New Technologies -- Examine United States Spanish in the Media and Other Institutional Contexts -- Explore New Frameworks -- PART II: EMPIRICAL STUDIES OF POLITENESS -- Section A: Politeness in Institutional Contexts -- 7. (Im)Politeness and the Spanish Media: The Case of Audience Participation Debates -- DATA AND METHODOLOGY -- CARTA BLANCA AS A COMMUNITY OF PRACTICE -- CONFRONTATION TALK -- Extract 1 -- "Polite" Confrontation Talk in Carta Blanca -- Extract 2 -- IMPOLITE CONFRONTATION TALK IN CARTA BLANCA -- CONCLUSIONS -- APPENDIX: TRANSCRIPTION CONVENTIONS AND ABBREVIATIONS -- NOTES -- 8. Face, Social Practices, and Ideologies in the Courtroom -- THE POLITENESS-IMPOLITENESS CONTINUUM -- EXPERTS' IMPOLITENESS -- Male Judge-Female Witness for the Prosecution -- Male Prosecutor-Male Witness for the Defense -- Female Judge-Female Witness for the Defense -- IMPOLITENESS IN DISCURSIVE PRACTICE -- LEVELS OF DISCOURSE AND SOCIAL LIFE ANALYSIS -- CONCLUSION -- APPENDIX: TRANSCRIPTION CONVENTIONS -- NOTES -- 9. "No, No, I Haven't Been Taking It Doctor": Noncompliance, Face-Saving, and Face-Threatening Acts in Medical Consultations -- RESEARCH QUESTIONS -- METHODOLOGY -- RESULTS -- Presequence of Compliance Responses -- Patient Noncompliance and Doctors' Responses -- Threats to Patients' Positive Face -- Threats to Patients' Negative Face and the Case of Imparting Education to Patients -- Saving Patients' Positive Face -- CONCLUDING REMARKS -- APPENDIX A: SYMBOLS FOR DISCOURSE TRANSCRIPTION -- NOTES
    Abstract: 10. Customer Requests in Cuban Spanish: Realization Patterns and Politeness Strategies in Service Encounters -- METHODOLOGY -- REQUEST CATEGORIES IN CUBAN SPANISH -- Direct Requests: Mood Derivables, Want Statements, and Need Statements -- Conventionally Indirect Requests: Suggestory Formulas and Query Preparatories -- Nonconventionally Indirect Requests: Strong Hints and Mild Hints -- POLITENESS STRATEGIES IN CUBAN CUSTOMER REQUESTS -- Superstrategy 1: Claim Common Ground -- Superstrategy 2: Convey That S and H Are Cooperators -- NEGATIVE POLITENESS STRATEGIES IN CUBAN CUSTOMER REQUESTS -- Superstrategy 1: Be Conventionally Indirect -- Superstrategy 2: Don't Coerce H -- Superstrategy 3: Don't Presume/Assume -- Superstrategy 4: Communicate S's Want Not to Impinge on H -- DISCUSSION OF FINDINGS -- CONCLUSION -- NOTES -- Section B: Politeness in Noninstitutional Contexts -- 11. Two Politeness Dilemmas in Colombian Interpersonal Ideology -- LINGUISTIC RESOURCES AND THEIR MEANINGS -- Personal Address Terms and the Named Speech Events They Accomplish -- Directives: Requests, Commands, and the Value of Personal Involvement -- Palanca Narratives: The Cultural Myth and the Social Realities -- A COLOMBIAN IDEOLOGY OF CONNECTEDNESS -- DILEMMAS OF POLITENESS -- Confianza Versus Authority -- Sincerity Versus Appropriateness -- CONCLUSION -- NOTES -- 12. Establishing and Maintaining Solidarity: A Case Study of Argentinean Invitations -- THEORETICAL FRAMEWORK -- METHOD -- Subjects -- Tasks -- Data Analysis -- Description and Analysis -- First-Stage: Invitation-Response -- Head Acts -- Impositives -- Conventionally Indirect -- Nonconventionally Indirect -- Supportive Moves: Mitigators -- Supportive Moves: Aggravators -- Male-Female Differences and Similarities -- Second Stage: Insistence-Response -- Head Acts: Request Strategies -- Head Acts: Nonrequest strategies
    Abstract: Supportive Moves: Mitigators -- Male-Female Differences and Similarities -- Third Stage: Wrap-up -- Head Acts -- Male-Female Differences and Similarities -- Summing Up Making An Invitation -- Male-Female Differences and Similarities -- CONCLUSIONS -- APPENDIX -- NOTE -- Section C: Politeness in Intercultural Contexts -- 13. Silence and Politeness in Spanish and Zapotec Interactions (Oaxaca, Mexico -- HOW TO REPRESENT SILENCE: METHODOLOGICAL QUESTIONS -- CULTURE-SPECIFIC MATTERS -- Silence, Talk, and Politeness in Spanish and Zapotec Contexts: General Observations -- Silence and Taboo -- INTERACTIONAL SILENCE AND POLITENESS -- Silence and Turn Organization -- Silence, Politeness, and Adjacency Pairs -- Hacerse a un /ado: From Gesture to the Metalanguage of Silence -- CONCLUSIONS -- APPENDIX -- NOTES -- PART III: EXPLORING POLITENESS FROM A RAPPORT AND IDENTITY MANAGEMENT PERSPECTIVE -- 14. Rapport and Identity Management: A Model and Its Application to Spanish Dialogue -- IDENTITY AS MEMBERSHIP AND AS INDIVIDUALITY -- ASPECTS OF FACE -- Positive and Negative Face -- Face Within a Rapport Management Framework -- An Alternative Model for Face -- Face Aspects Related to Membership -- Face Aspects Related to Individuality -- Face and Identity -- TERRITORY AND AGENDA -- DIALOGICAL PERSPECTIVES ON RAPPORT AND IDENTITY MANAGEMENT -- Introductory Remarks -- Turns Versus Voices -- Meaning Negotiation -- Chains of Means and Ends -- FACE WORK VERSUS AGENDA WORK -- SELF-ORIENTATION VERSUS OTHER-ORIENTATION -- TARGET ADDRESSING VERSUS TARGET AVOIDING -- STRENGTHENING VERSUS WEAKENING MOVES -- CONCLUDING REMARKS -- APPENDIX A: TRANSCRIPTION OF A SEQUENCE FROM A FOUR-PARTY DISCUSSION WITH PENINSULAR SPANISH STUDENTS -- APPENDIX B: TRANSCRIPTION OF A SEQUENCE FROM A FOUR-PARTY DISCUSSION WITH CHILEAN STUDENTS -- APPENDIXC: TRANSCRIPTION NOTATIONS -- NOTES
    Abstract: PART IV: CONCLUSIONS
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  • 5
    ISBN: 9780805852271 , 9781138842038 , 9781410614049
    Language: English
    Pages: XVII, 442 S.
    Edition: 1. issued in paperback
    DDC: 306.44
    RVK:
    RVK:
    RVK:
    Keywords: Spanisch ; Politeness (Linguistics) ; Sociolinguistics ; Spanish language Honorific ; Spanisch ; Honorativ ; Höflichkeitsform ; Spanisch ; Honorativ ; Spanisch ; Höflichkeitsform
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  • 6
    Book
    Book
    Mahwah, NJ [u.a.] : Laurence Erlbaum
  • 7
    ISBN: 9781351065382 , 1351065386 , 9781351065375 , 1351065378 , 9781351065368 , 135106536X , 9781351065351 , 1351065351
    Language: English
    Pages: 1 online resource (xii, 282 pages)
    Series Statement: Routledge Studies in Hispanic and Lusophone Linguistics
    Series Statement: Routledge studies in Hispanic and Lusophone linguistics.
    Parallel Title: Print version: Pragmatic variation in service encounter interactions across the Spanish-speaking world.
    DDC: 306.442/61
    Keywords: Spanish language Economic aspects. ; Sociolinguistics ; Language and culture ; Espagnol (Langue) Aspect économique. ; Sociolinguistique ; Langage et culture ; LANGUAGE ARTS & DISCIPLINES Journalism. ; Language and culture. ; Sociolinguistics. ; Spanish-speaking countries. ; Electronic books. ; Electronic books.
    Abstract: Pragmatic Variation in Service Encounter Interactions across the Spanish-Speaking World expands the study of service encounter interactions into new face-to-face and digital contexts and new (sub)varieties of Spanish. The chapters examine pragmatic variation in a range of contexts, representing ten countries and twelve (sub)varieties of Spanish. Part Iexplores macrosocial factors such as region, gender, age, and social class, whilePart IIfocuses on microsocial and situational factors. Part IIIconcludes the volume with theoretical and methodological contributions to the field. This volume will be of particular interest to advanced students and researchers of Spanish and Linguistics.
    Note: Includes index.
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