ISBN:
9780742525436
Language:
English
Pages:
Online-Ressource (419 p)
Edition:
Online-Ausg.
Parallel Title:
Erscheint auch als Crisis Communications : Lessons from September 11
DDC:
303.6/25
Keywords:
Communication, International
;
Electronic books
Abstract:
Building on the events and lessons of September 11, Crisis Communications features an international cast of top contributors exploring emergency communications during crisis. Together, they evaluate the use, performance, and effects of traditional mass media (radio, TV, print), newer media (Internet, email), conventional telecommunications (telephones, cell phones), and interpersonal communication in emergency situations. They establish how people learned of the September 11 tragedy and how they responded; examine the effects of media globalization on terrorism; and, in many cases, give specif
Description / Table of Contents:
Title Page; Copyright Page; Table of Contents; List of Tables; Table of Figures; Preface; Introduction: A Global Tragedy; 1 - The Functions and Uses of Media during the September 11 Crisis and Its Aftermath; Media Use and Communication Patterns on September 11; Media Availability during the Crisis; Historical Comparisons; Discussion; Notes; 2 - Diffusion of News of the September 11 Terrorist Attacks; The News Event Diffusion Study in New Mexico; The Rapid Diffusion of News of the Terrorist Attacks; Channels of Communication; Interpersonal Network Diffusion
Description / Table of Contents:
Time of Hearing by Communication Channel and LocationEffects of the News; Discussion; Notes; References; 3 - Civic Actions after September 11: A Communication Infrastructure Perspective; Data; Findings; Discussion; Final Thoughts; Notes; 4 - Communication during the World Trade Center Disaster: Causes of Failure, Lessons, Recommendations; The Physical Causes of Failure; Responses; Direct Results over the Following Year; Conclusion; 5 - Response, Restoration, and Recovery: September 11 and New York City's Digital Networks; Methodology; Response; The Telephone Network under Strain; Restoration
Description / Table of Contents:
RecoveryThe Internet Needs Power: The Web of Urban Networks; Conclusion: Lessons Learned; Notes; 6 - The Social Dynamics of Wireless on September 11: Reconfiguring Access; The Power of the Untethered Human Voice; Approach; The Social Dynamics of Wireless Calls on September 11; The Social Roles of Wireless: General Patterns and Themes; Long-Term Social and Policy Implications; Notes; 7 - The Telephone as a Medium of Faith, Hope, Terror, and Redemption: America, September 11; Propositions about September 11 Telephone Use Based on a Syntopian Perspective; A Syntopian Perspective; Conclusion
Description / Table of Contents:
Notes8 - A Content Analysis of American Network Newscasts before 9/11; Framing: The Media and September 11; The Broader View of Terrorism before 9/11; The Cole Attack: Terrorism against U.S. Interests Abroad; The Middle East as Ongoing Palestinian Terror; Terrorism in Its Many Forms; Terrorism and the Criminal Justice Frame; Elite Discourse and Terrorism as a Cultural Frame; Framing, News, and Culture; Conclusion; Note; References; 9 - Something's Happened: Fictional Media as a Recovery Mechanism; Interpretative Frames; Fiction in Times of Crisis: "Isaac and Ishmael"
Description / Table of Contents:
Answering Questions and IssuesThemes of Tolerance; Lessons for the Future; Conclusion; Notes; 10 - September 11 in Germany and the United States: Reporting, Reception, and Interpretation; Reporting; Knowledge Diffusion; Interpretation; Conclusion; Notes; 11 - The Internet as a News Medium for the Crisis News of Terrorist Attacks in the United States; Relevance of Researching New Media; New Media Audiences as Interpretative Communities; Methodology: Combination of Different Methods; Text Analysis as Exploration of Method; Problems with Identifying the Author of the Utterance
Description / Table of Contents:
Timelines as Part of the Text Analysis
Note:
Description based upon print version of record
Permalink
