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  • 1
    Online Resource
    Online Resource
    New York : AMACOM | Boston, MA :Safari,
    Language: English
    Pages: xi, 317 p. ; , 26 cm. +
    DDC: 658.3/14/0723
    Keywords: Employee attitude surveys ; Electronic books ; local
    Abstract: Employee opinion is the most important barometer of employment conditions at any company. But marshalling hundreds (or thousands) of individual perceptions into a cohesive workplace inititative demands an organized approach. McConnell presents a practical start-to-finish methodology for getting the most out of an employee opinion survey, from determining what conditions to survey to completion of follow-up procedures. Adaptable to any purpose and organization, McConnell's proven strategies cover: Do's and don'ts of question design Selecting response type (multi-choice, rating scales, etc.) Practical methods for ensuring validity and reliability Survey administration Additional chapters cover the nuts and bolts of implementation, communicating with employees about the survey, and how to score, group, and report survey results. Not least, this crucial book shows how to use survey results as a springboard to improved management/employee communication, working conditions, and productivity. CD-ROM included.
    Note: Includes index
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  • 2
    Language: English
    Pages: xxi, 284 p. , ill. ; , 24 cm
    DDC: 658.0546
    Keywords: Business enterprises ; Computer networks ; Management ; Electronic books ; local
    Abstract: Measure, manage, and improve the speed and reliability of web services Complete reference for creating relevant, effective Service Level Agreements Detailed discussions of both technical and business performance metrics and their statistical treatment Performance and management implications of various web services delivery infrastructures, including caching and load distribution Discussion of the transport infrastructure, including quality of service (QoS) technology and traffic shaping Instrumentation system design Measurement collection, aggregation, correlation, and use for real-time service level control and reporting Quick problem detection, "triage" problem diagnosis, and root-cause analysis Automated, policy-based system management Load testing, modeling, and capacity planning for web systems Calculation of return on investment for web infrastructure improvements Structured plan for implementation of SLM techniques The web has become a major vehicle for transforming business processes, but ineffective management of web-based services can result in high costs and user dissatisfaction. Service Level Management (SLM) is therefore a competitive weapon in the web marketplace, providing the tools needed to improve performance and reliability of web services while simultaneously controlling costs. Practical Service Level Management: Delivering High-Quality Web-Based Services shows you how you can measure, manage, and improve network performance and quality of experience (QoE) for critical web services. Starting with an explanation of SLM and common performance metrics, the book provides detailed discussions of methods to measure and improve performance. Service Level Agreements, instrumentation, performance-improvement technologies, load testing, and long-term planning are all covered in detail. This book provides both technical engineers and non-technical managers with an organized, cohesive plan for measuring, improving, and evaluating the performance of web-based services. Whether you are delivering services to other businesses or directly to customers, Practical Service Level Management: Delivering High-Quality Web-Based Services walks you through the complete process of designing a balanced solution for your situation. Use it to help design a system with the speed, reliability, and flexibility that are critical success factors for your business. This book is part of the Networking Technology Series from Cisco Press, which offers networkin...
    Note: Includes index
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  • 3
    ISBN: 9780814416624 , 0814416624 , 9780814416617 , 0814416616
    Language: English
    Pages: 1 Online-Ressource (xxiv, 283 pages)
    Edition: 2nd ed
    DDC: 658.3
    Keywords: Human resources ; Business ; BUSINESS & ECONOMICS / Workplace Culture ; BUSINESS & ECONOMICS / Human Resources & Personnel Management ; Wirtschaft ; Personnel departments Auditing ; Personnel management Auditing
    Note: Revised edition of: Auditing your human resources department : a step-by-step guide. 2001 , Includes bibliographical references and index , Information gathering -- Evaluation -- Analysis -- Action planning , Now updated! A powerful HR self-assessment process that helps highlight strengths, improve weaknesses and dispel outside scrutiny. Business units everywhere are under the gun to prove their effectiveness and strategic values especially human resources departments. Now they can accurately gauge how well they're doing with this new edition of Auditing Your Human Resources Department. This comprehensive guide walks readers through an in-depth self-assessment process -- rigorous, but far less costly and intimidating than an outside audit
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  • 4
    Language: English
    Pages: 126 p , 24 cm
    DDC: 301.451
    Keywords: African Americans ; Reconstruction
    Note: Bibliography: p. 124-126
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  • 5
    ISBN: 9780975290682
    Language: English
    Pages: Online-Ressource (304 p.)
    Parallel Title: Print version Fixing America : Breaking the Stranglehold of Corporate Rule, Big Media, and the Religious Right
    DDC: 306.0973
    Keywords: Electronic books
    Abstract: An award-winning investigative reporter provides a clear, honest diagnosis of the country's chronic diseases-corporate rule, big media, and the religious right-in this damning analysis. Exposing the darker side of capitalism, this critique raises alarms about the security of democracy in today's society, including the rise of the corporate state, the insidious role of professional lobbyists, the emergence of religion and theocracy as a right-wing political tactic, the failure of the mass media, and the sinister presence of an Orwellian neo-fascism. Drawing on historic voices that include John
    Description / Table of Contents: Title page; Copyright page; Dedication; Acknowledgements; Quotes; Foreword; Introduction; Chapter One; The Rise of the Corporate State; Who Really Owns the U.S. Government?; An "Unholy Alliance" of Government and Business; A Monolith of "Unprecedented Negative Proportions"; Uncivil War: Corporate Culture vs. Human Culture; The World Trade Organization: Consent of the Governed?; 21st Century "Consumerism" as a Capitalist Tool; Corporate Muscle: A 6-Point Plan for Domination; Chapter Two; The Corporate Lobbyist as Instrument of Subversion; An Army of Million-Dollar Enablers
    Description / Table of Contents: Abuse of Power as Performance ArtThe "Two-Party" System as Cash Cow; The Power Game: "Upside Down and Twisted"; Chapter Three; The Military-Industrial Complex & War Profiteering; The Unknown Soldier: "War is Just a Racket"; The Road to Iraq: PNAC's Amazing "Pearl Harbor" Prophecy; The "Bush Doctrine": Generations of Blood Money; Toward A New "Pax Americana"; "Peace and Democracy" at the Barrel of a Gun; Is What's Good for Boeing, Good for America?; Voices of Sanity: On the Outside Looking In; Bush Doctrine II: Endless War, Endless Lies; Tom Paine: "The Irresistible Nature of Truth"
    Description / Table of Contents: America as "The Greatest Danger to World Peace"The Sorrows of Empire: Truth as "Enemy of the State"; Chapter Four; The Rise of Religion & Theocracy; George W. Bush: "God's Man" in the White House; The Meek Shall Not Inherit the Earth; Machiavelli vs. Christ: A Neocon Bait-and-Switch; "Poor Ignorant Barbarians in Babylon"; "The Family": Learning How to Rule the World; Murder and Beheading in the Name of God; George W. Bush: Self-Help Methodist or Messianic Calvinist?; The Eternal Question: Does God Take Sides?; A New "Holy Trinity": Bush, Imperialism, and the Bible
    Description / Table of Contents: "Evildoers" as Heirs to Nazis and CommunistsA "Diabolical, Hell-Conceived Principle of Persecution"; The Yellow Brick Road to "Christian Fascism"; Chapter Five; The Failure of the Media; A Free Press: Dissent as the Engine of Democracy; "Elite Armies of Condescension"; Media 101: Nothing but Bad News; Helping Bin Laden: Misreporting the "War on Terror"; "A Dream Come True" for Bin Laden and the Dominionists; Journalism's Role in a "Dirty and Dangerous World"; The New York Times: All the Lies That Are Fit to Print; How Judith Miller's Misreporting Led Us to War
    Description / Table of Contents: A 60-Year Cover-Up of "Hitler's Angels"How the Cover-Up Minstrels Played On; How an "Ugly" Story Killed the Messenger; Into the Buzzsaw: Fatal Fights for the Truth; Operation Mockingbird: The CIA as Media Manipulator; The Watchdogs as "Controlled Opposition"; The Media as Public Enemy #1; War is Peace: The Perversion of Language and Truth; Spiritual Weapons as Extinction Weapons; Fooling All the People All of the Time; Chapter Six; Are We Living in a Neo-Fascist State?; Beyond 1984: Defining the Other "F" Word; Abandoning Humanitarian Traditions; The Fascist Plot Not Taught in U.S. History
    Description / Table of Contents: The New York Times Helps Bury the Truth
    Note: Description based upon print version of record
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