ISBN:
9781526515858
Language:
English
Pages:
1 online resource (223 pages)
Parallel Title:
Erscheint auch als
DDC:
303.69
Keywords:
Tales
;
Electronic books
;
Electronic books
Abstract:
Intro -- Preface -- Acknowledgements -- Part 1: Start with You - Conflict Passions and a Passion for Conflict -- Chapter 1: Conflict: it's personal -- Chapter 2: A passion for conflict - it's professional -- Chapter 3: 'Dancing with the gorilla' - reshaping the litigation dance floor -- Chapter 4: CEDR joins the dance floor -- Chapter 5: Changing the conflict dance -- Part 2: The magic of mediation -- Chapter 6: 'When gorillas come to tea' - mediation in practice -- Chapter 7: The making of a professional mediator -- Chapter 8: What they don't teach you at mediation school -- Chapter 9: Seven reasons mediations fail, and how to avoid them -- Part 3: The bigger picture - mediation 3.0 -- Chapter 10: Not a remote chance - getting on the virtual bus in a pandemic -- Chapter 11: Gorillas go global - international disputing -- Chapter 12: Diversity and women's role as conflict resolvers - a tribute to Mary Parker Follett -- Chapter 13: Leaders as mediators, and more -- Chapter 14: Harnessing the power of an independent organisation -- Chapter 15: The Mediator in Me - saving the world one conversation at a time -- Commentary on the future - James South, Chief Executive, CEDR -- Appendices -- Appendix 1: Top Tips for Better Conflicts -- Appendix 2: 27 Variations of Mediation! -- Appendix 3: Alternatives to Mediation -- Appendix 4: Reading suggestions -- Index.
Note:
Description based on publisher supplied metadata and other sources
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