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  • 1
    Online Resource
    Online Resource
    Singapore : Marshall Cavendish International (Asia) Ptd Ltd
    ISBN: 9789812618542
    Language: English
    Pages: Online-Ressource (197 p.)
    Series Statement: Success Skills
    Parallel Title: Print version Powerful People Skill : How to Form, Build and Maintain Stronger, Long-lasting Relationships
    DDC: 302
    Keywords: Electronic books
    Abstract: This book provides easy to follow methods for building people skills, providing dos, donts, fast facts, common myths, and simple mental checklists to help you form strong, long-lasting, and powerful relationships in work and life
    Description / Table of Contents: COVER; ACKNOWLEDGEMENTS; DEDICATION; PREFACE; CONTENTS; INTRODUCTION; ASSESS YOURSELF; PEOPLE SKILLSIN PERSPECTIVE; PREPARING FORNEW RELATIONSHIPS; HOW TO CLICK FROM THE MOMENT YOU MEET; LISTENINGTO UNDERSTAND; THE BENEFITS OF BODY LANGUAGE; MASTERING YOUR VOICE AND TONE; HOW TO MAKE GREAT CONVERSATION; DODGING DIFFICULT SITUATIONS; MAINTAINING STRONG RELATIONSHIPS; RELATIONSHIPS IN THE ELECTRONIC AGE; INDEX; ABOUT THE AUTHOR;
    Note: Description based upon print version of record
    Library Location Call Number Volume/Issue/Year Availability
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  • 2
    Online Resource
    Online Resource
    London : Bloomsbury Publishing Plc
    ISBN: 9781472993793
    Language: English
    Pages: 1 online resource (209 pages)
    Parallel Title: Erscheint auch als
    DDC: 302.2
    Keywords: Success in business ; Communication ; Electronic books ; Electronic books
    Abstract: Intro -- Title Page -- Copyright Page -- Contents -- Introduction -- The Unmuted Framework -- Part 1: Show Up -- Chapter 1: Who are you? -- Your changing identity -- Developing a growth mindset -- Finding you -- Chapter 2: The power of perception -- Unconscious barriers -- Blind spots and culture -- How profiles can hurt and help -- Dealing with 'difficult' people -- Chapter 3: Authentic adaptability -- When adapting is inauthentic -- Spotting inauthenticity -- How to adapt authentically -- Chapter 4: Conscious listening -- Taking turns and talk time -- Communicating that you are listening -- Listening in a digital age -- Listening to accents -- Bad listening habits -- Chapter 5: Unmuted inclusion -- Unmuted inclusion -- Identifying microinequities -- Be aware of your preconceptions -- Diversity is more than demographics -- Awareness in action -- Part 2: Speak Up -- Chapter 6: Find your confidence -- Confidence in your skills -- Confidence in yourself -- Expression anxiety -- What's holding you back? -- Chapter 7: Body language from a box -- Making a great first impression -- Communicating without words -- What we don't see -- Chapter 8: A voice that flows like honey -- Vocal cues that make a difference -- From boring to brilliant -- Using a microphone -- Chapter 9: Bad English - good for business -- Who owns the English language? -- Is bad English good for business? -- Beyond bad English -- Chapter 10: Understand and be understood -- Every conversation is a negotiation -- Language and context -- Accent bias -- Understanding -- Beyond language -- Checking for understanding -- Asking for clarification -- Accent recognition -- Part 3: Inspire Action -- Chapter 11: The key to happiness -- Emotional contagion -- Building unmuted relationships -- Empathy and understanding -- The hazards of toxic environments -- Relationships and technology.
    Note: Description based on publisher supplied metadata and other sources
    Library Location Call Number Volume/Issue/Year Availability
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  • 3
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781663714510
    Language: English
    Pages: 1 online resource (21774 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Advocate to Win shares how you can use the tools of a trial attorney to ask for what you want-and get it. Publishers Weekly called Heather Hansen's first book, The Elegant Warrior, a "template for achieving personal and career goals." In Advocate to Win, Heather goes deeper. As an award-winning trial attorney, Heather quickly realized that she didn't win because she was an extraordinary advocate. She won because she gave her clients the tools to advocate for themselves. First, they needed to choose what they wanted. Next, they needed to believe in themselves and their ability to get it. And then, they could advocate to win. Heather created a system to help her clients make the best choices for themselves, for the case, and for their wins. She gave them the tools to believe. And then she gave them specific strategies to advocate for what they wanted and to win with ease. Now, she will do the same for you.
    Note: Online resource; Title from title page (viewed June 29, 2021) , Mode of access: World Wide Web.
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