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  • 1
    ISBN: 9781118417225 , 1118417224
    Language: English
    Pages: 1 online resource (1 v.) , ill.
    Edition: 2nd ed.
    Parallel Title: Erscheint auch als
    Keywords: Leadership ; Psychological aspects ; Study and teaching ; Conflict management ; Study and teaching ; Interpersonal conflict ; Study and teaching ; Electronic books ; Electronic books ; local
    Abstract: "An amazingly comprehensive collection of designs, options, examples, and techniques on how to move from conflict avoidance to constructive resolution." -Jim Kouzes, coauthor, The Leadership Challenge Praise for Craig E. Runde and Tim A. Flanagan's Books Building Conflict Competent Teams "A comprehensive, thoroughly researched guide to the crucial and inevitable role conflict plays on a team." -Patrick Lencioni , author, The Five Dysfunctions of a Team "Conflict happens on the best of teams. Building Conflict Competent Teams shows team leaders as well as team members how to constructively tackle the challenges that come when people disagree. This book is a must-read for anyone who wants to lead, or belong to, a high-performing team." -Ken Blanchard , coauthor, The One Minute Manager and The One Minute Entrepreneur™ "Runde and Flanagan have put together a clear, well-written guide to the nature and sources of conflict that arise in teams and, more important, how to maximize the chances that conflict turns out to be the good thing that teams thrive on instead of the bad thing that destroys team performance." -Douglas Smith , author, The Wisdom of Teams Developing Your Conflict Competence "A must-have guidebook for the new age of global business. This book shows every leader how to turn feelings of fear into feelings of safety, suspicion into trust, and competitiveness into collaboration." -Jim Kouzes , coauthor of the bestselling book The Leadership Challenge "Craig Runde and Tim Flanagan use their vast experience to give us Developing Your Conflict Competence. Move beyond negative workplace conflict to positive and constructive outcomes with the simple tools and suggestions in this must-read field guide!" -Marshall Goldsmith , bestselling author of What Got You Here Won't Get You There, Succession: Are You Ready, and MOJO
    Note: Includes bibliographical references and index. - Description based on print version record
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  • 2
    ISBN: 047050546X , 9780470505465
    Language: English
    Pages: 1 online resource (x, 270 p.) , ill.
    Edition: 3rd ed.
    Series Statement: Jossey-Bass business & management series
    Parallel Title: Erscheint auch als
    Keywords: Conflict management ; Interpersonal conflict ; Electronic books ; local
    Abstract: "Survey after survey supports the notion that conflict is all around us. So the question isn't one of whether or not you'll experience conflict or how to reduce or avoid it. Instead, the question is what will you get out of conflict when it does occur. Depending on how you respond, that something can be good or bad, constructive or destructive, invigorating or can be good or bad, constructive or destructive, invigorating or debilitating"--Introd.
    Note: Description based on print version record. - "A joint publication of the Jossey-Bass business & management series and the Center for Creative Leadership"--P. [v]. - Includes bibliographical references and index
    URL: Cover
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  • 3
    Online Resource
    Online Resource
    San Francisco : Jossey-Bass | Boston, Mass. :Safari Books Online,
    ISBN: 9780470189474 , 0470189479
    Language: English
    Pages: xii, 238 p , ill. , 24 cm
    Edition: 1st ed.
    Keywords: Teams in the workplace ; Management ; Interpersonal conflict ; Conflict management ; Electronic books ; local
    Abstract: Understanding how to cool down, slow down, and engage the naturally occurring conflicts among team members is critical to the ultimate success of a team. With this book, your team and its members will gain a deeper understanding of how conflict emerges and how to respond in ways that will leverage conflicts to their advantage. Team members will learn the importance of establishing a safe team climate, agreeing on processes to guide interactions, and use of constructive communication skills in order to develop a conflict competent team. As the authors say, conflict is not to be avoided, but embraced and explored. This often results in new, previously unimagined opportunities, solutions and results. The authors include stories, interviews, and examples that provide entertaining and thought provoking insights. They dedicate one chapter to techniques and processes for addressing team conflict that has gone awry. Runde and Flanagan also include useful tips and tools for assessing your team's current state of conflict competence and suggestions for addressing the challenges of today's virtual and geographically dispersed teams.
    Note: Title from resource description page (viewed May 28, 2009). - Includes bibliographical references (p. 217-223) and index
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