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  • 1
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Pearson Education publishing as FTPress Delivers
    ISBN: 9780132130431 , 0132130432
    Language: English
    Pages: 1 online resource ([8] p.)
    Keywords: Ambulatory medical care ; United States ; Clinics ; Success in business ; Branding (Marketing) ; Electronic books ; local
    Abstract: "This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. MinuteClinic's founders were bubble bursters, creative guerrillas who thrive on outsmarting complacent companies in industries that run on tired ideas. Bubble bursters come in all cultural shapes and financial sizes, but share one indispensable trait: They see what others can't, and act on it by applying solid practices everyone else agrees are irrelevant"--Resource description page.
    Note: Cover title. - "An e-burst of inspiration from the best books."
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  • 2
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Pearson Education publishing as FTPress Delivers
    ISBN: 9780131375253 , 0131375253
    Language: English
    Pages: 1 online resource ([8] p.)
    Keywords: Go Daddy (Firm) ; Electronic commerce ; Success in business ; Branding (Marketing) ; Electronic books ; local
    Abstract: "This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Bob Parsons is a true believer in making things simple for his customers--even if it means managing extraordinary complexity behind the scenes. At Go Daddy, Parsons' business model relies on the basics: Give customers feature-rich products, low pricing, and great support from real people located on-site and rigorously trained"--Resource description page.
    Note: Cover title. - "An e-burst of inspiration from the best books."
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  • 3
    ISBN: 9780133115116 , 0133115119
    Language: English
    Pages: 1 online resource (3 v. in 1) , ill.
    Keywords: Health care reform ; United States ; Health reformers ; United States ; Medical care ; United States ; Quality control ; Statistical methods ; Medical care ; United States ; Cost control ; Statistical methods ; Medical care ; United States ; Cost effectiveness ; Medical care ; United States ; Reengineering (Management) ; Electronic books ; Electronic books ; local
    Abstract: A brand new collection of state-of-the-art insights into transforming healthcare, from world-renowned experts and practitioners... now in a convenient e-format, at a great price! Making American healthcare work: 3 new eBooks get past ideology to deliver real solutions! Even after Obamacare, America's healthcare system is unsustainable and headed towards disaster. These three eBooks offer real solutions, not sterile ideology. In Overhauling America's Healthcare Machine: Stop the Bleeding and Save Trillions, leading healthcare expert and entrepreneur Douglas A. Perednia identifies the breathtaking complexity and specific inefficiencies that are driving the healthcare system towards collapse, and presents a new solution that protects patient and physician freedom, covers everyone, and won't bankrupt America. Perednia shows how to design a far simpler system: one that delivers care to everyone by drawing on the best of both market efficiency and public "universality" - and is backed with detailed logic and objective calculations. Next, in Improving Healthcare Quality and Cost with Six Sigma, four leading experts introduce Six Sigma from the standpoint of the healthcare professional, showing exactly how to implement it successfully in real-world environments. The first 100% hands-on, start-to-finish blueprint for succeeding with Six Sigma in healthcare, this book covers every facet of Six Sigma in healthcare, demonstrating its use through examples and case studies from every area of the hospital: clinical, radiology, surgery, ICU, cardiovascular, laboratories, emergency, trauma, administrative services, staffing, billing, cafeteria, even central supply. Finally, in Reengineering Healthcare: A Manifesto for Radically Rethinking Healthcare Delivery JimChampy (" Reengineering the Corporation ") and Dr. Harry Greenspun show how reengineering methodologies can deliver breakthrough performance and efficiency improvements both within individual healthcare organizations and throughout the entire system, eliminating much of the 40%+ of U.S. healthcare costs now dedicated to administration. They demonstrate how reengineering can refocus investments on aligning quality and providing accessible care for millions more people. From world-renowned healthcare management experts Dr. Doug Perednia, Praveen Gupta, Brett E. Trusko, Carolyn Pexton , H. James Harrington, Jim Champy, and Harry Greenspun, M.D.
    Note: A compilation of three FT Press/Pearson Education titles. - Includes bibliographical references and indexes. - Description based on online resource; title from PDF title page (Safari, viewed Feb. 11, 2013)
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  • 4
    ISBN: 9780132489676 , 0132489678
    Language: English
    Pages: 1 online resource ([218] p.)
    Keywords: Success in business ; Businesspeople ; United States ; Electronic books ; local
    Abstract: "What it takes to lead your team to greatness! Outstanding leaders tell you how to identify and fix even the biggest problems ... get buy-in that's real ... balance external customers and internal processes ... infuse creativity throughout your organization, and reinvent its future ... get results, not salutes!"--Resource description page.
    Note: Description based on resource description page (viewed Sept. 22, 2010). - Includes bibliographical references
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  • 5
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : FT Press
    ISBN: 9780132317597
    Language: English
    Pages: 1 online resource (viii, 114 p.)
    Parallel Title: Erscheint auch als
    Keywords: Organizational effectiveness ; Management ; Industrial efficiency ; Cost effectiveness ; Electronic books ; lcgft ; Electronic books ; local
    Abstract: Jim Champy revolutionized business with Reengineering the Corporation . Now, in Deliver! , the third book in a series about what's new and really works in business, he shows how to leverage the rich treasure of potential competitive advantage that's hiding in plain view: your operations. Deliver! presents five original, chapter-length case studies of organizations performing at levels that were once viewed as impossible. They range from Campbell's Soup to the US Navy. Their offerings range from industrial tools to premium California wine. What do they share in common? Their success hasn't been grounded in breakthrough strategy: it's built on goals, discipline, details... the grittiness of everyday execution. In an era of highly constrained resources, these organizations offer you the most realistic path to sustainable success: Increase operational efficiency. Drive real savings. And use those savings not merely to maintain your competitive position, but to drive it forward. Want more? Check out the e-book collection, Jim Champy on What's Really Working in Business . This brand new collection contains state-of-the-art business insights from world-renowned expert Jim Champy...now in a convenient e-format, at a great price!
    Note: Description based on print version record
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  • 6
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : FT Press
    ISBN: 9780132938631 , 0132938634
    Language: English
    Pages: 1 online resource (3 v. in 1 (viii, 144; xiv, 188; viii, 176 p.)) , ill.
    Keywords: Success in business ; Electronic books ; Electronic books ; local
    Abstract: What it takes to win, big, now! Jim Champy brings together breakthrough approaches to strategy, marketing, and execution! Jim Champy revolutionized business with Reengineering the Corporation. Now, in these three concise, fast-paced books, he's done it again - revealing today's most innovative strategies for breakthrough business success. Deliver!: How to Be Fast, Flawless, and Frugal shows how to leverage the rich treasure of potential competitive advantage hidden in your operations. Through five case studies, he presents organizations performing at "impossible" levels - thanks not to strategy, but to goals, discipline, details, and gritty, everyday execution . Next, in Outsmart!: How to Do What Your Competitors Can't, Champy reveals the winning strategies of "high velocity" companies, identifying eight powerful ways to compete in even the most brutal marketplace. You'll discover how to find distinctive market positions and sustainable advantages in products, services, delivery methods, and niches nobody else ever considered. Finally, in Inspire!: Why Customers Come Back, Champy shows how to define a consistent value proposition your customers will be passionate about-and will stay passionate about. You'll learn how to engage a new generation of customers who value transparency and authenticity above all, and transcend mere "marketing" to lead crusades customers want to join.
    Note: "FT Press delivers collections"--Cover. - A compilation of three FT Press/Pearson Education titles. - Date of publication taken from resource description page (viewed Apr. 17, 2012). - Includes indexes
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  • 7
    ISBN: 9780132371445 , 0132371448
    Language: English
    Pages: 1 online resource (xi, 227 p.)
    Parallel Title: Erscheint auch als
    Keywords: Health care reform ; United States ; Health reformers ; United States ; Medical care ; United States ; Reengineering (Management) ; Electronic books ; local
    Abstract: "Jim Champy and Dr. Harry Greenspun show how to apply the proven reengineering methodology in health care: throughout physician practices, hospitals, and even entire health systems. You'll meet innovative and visionary leaders who've been successfully reengineering organizations across the entire delivery spectrum and learn powerful lessons for improving quality, reducing costs, and expanding access. This book doesn't just demonstrate the immense potential of health care reengineering to revolutionize health care delivery: it offers a clear roadmap for realizing that potential in your own organization"--Resource description page.
    Note: Description based on print version record. - Includes index
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  • 8
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : Pearson Education publishing as FTPress Delivers
    ISBN: 9780132138505 , 0132138506
    Language: English
    Pages: 1 online resource ([8] p.)
    Keywords: Zipcar (Firm) ; Automobile leasing and renting ; United States ; Success in business ; Branding (Marketing) ; Electronic books ; local
    Abstract: "This Element is an excerpt from Inspire!: why customers come back (ISBN: 9780131361881) by Jim Champy. Today's most powerful value proposition: combining ease of use with cost savings! How Zipcar has done it--with lessons you can apply in your own business"--Resource description page.
    Note: Cover title. - "An e-burst of inspiration from the best books."
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  • 9
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : FT Press | Boston, Mass. :Safari Books Online,
    ISBN: 9780137016822 , 0137016824
    Language: English
    Pages: viii, 176 p , ill. , 24 cm
    Parallel Title: Erscheint auch als
    Keywords: Marketing ; Consumer education ; Customer relations ; Management ; Authenticity (Philosophy) ; Electronic books ; local
    Abstract: 8 POWERFUL WAYS TO INSPIRE TODAY'S TOUGH CUSTOMERS IN TOUGH TIMES AND MAKE THEM STICK! "With Jim Champy's well-proven gift for keen management analysis, today's essential notions of business transparency, channel and customer alignment, and enduring cultural values become palpable, memorable, and-most important-usable." Alan Spoon , Managing General Partner, Polaris Venture Partners "If you love the game of business, you'd be hard pressed to find a book with more 'good moves' per page than INSPIRE! " Paal Gisholt , President and CEO, SmartPak "Full of insightful ideas, this book is for those who like winning, who embrace innovation, and who wish to transform how they lead. It is not for the defenders of the status quo." Michael Dowling , President and CEO, North Shore-Long Island Jewish Health System " INSPIRE! provides 'food for thought' and insightful guidance for all companies. This is particularly important in today's economy where even established companies are looking for ways to maintain the growth they have enjoyed in better times." Chiquita White , Section Head, Product Development, Procter & Gamble Jim Champy revolutionized business with Reengineering the Corporation . Now, in Inspire! , the second book in a series about what's new and really works in business, he takes on the challenge of inspiring customers-even in tough times. In an era of commoditization and ever less loyal customers, this book shows how to keep customers coming back. Drawing on dozens of original case studies from companies in a variety of industries, new and old, Champy reveals how to define a consistent value proposition your customers will be passionate about-and will stay passionate about. You'll learn how to engage a new generation of customers who value transparency and authenticity above all...how to reinvigorate your company in the face of brutally tough and creative competition...how to go beyond mere marketing campaigns to lead crusades customers want to join. Once again, Jim Champy has given businesses actionable solutions to one of the most challenging problems they currently face: making customers stick. How to reignite customer loyalty by... • Bringing authenticity to everything you do • Creating new products that reflect the best of what you really are • Delivering new value based on convenience, simplicity, and honesty • Nurturing your mystique • Choosing the right channel partners • Doing well by doing good Want more? Check out the e-b...
    Note: Includes index
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  • 10
    Online Resource
    Online Resource
    Upper Saddle River, N.J. : FT Press | Boston, Mass. :Safari Books Online
    ISBN: 9780137143184 , 0137143184
    Language: English
    Pages: xiv, 188 p , ill. , 24 cm
    Keywords: Competition ; Handbooks, manuals, etc ; Success in business ; Handbooks, manuals, etc ; Electronic books ; local
    Abstract: "Champy's engaging prose, fascinating success stories, penetrating reflections, and provocative challenges to the status quo capture your full attention from the first page to the last and leave your mind swirling with new thoughts about how to exploit opportunities in a very different world." - Ray Stata, Founder and Chairman of the Board, Analog Devices, Inc. "To outsmart or be outsmarted, that is the question in modern business. Jim Champy has found the answer, in fact many answers, by looking inside amazingly successful companies. And he tells their simple stories in this book that is so delightfully short it can be read on one flight." - Dr. Robert "Bob" Metcalfe, General Partner, Polaris Venture Partners "In this remarkably readable and incisive book, Jim Champy provides case studies of fast growing, innovative companies that have created and implemented successful strategies that are practical, market tested, and reproducible in today's global marketplace." - Denis A. Bovin, Vice Chairman, Investment Banking, Bear Stearns & Co., Inc . "This book shows how to spot opportunities in a world that looks, at times, like everything is done. Jim has strung together nine pearls that reveal the essence of entrepreneurship." - Gururaj "Desh" Deshpande, Founder and Chairman, Sycamore Networks, Inc. Author of ReEngineering the Corporation A New York Times Best Seller & More than 3 Million Copies Sold Jim Champy revolutionized business with Reengineering the Corporation. Now, in Outsmart! he's doing it again. This concise, fast-paced book shows how you can achieve breakthrough growth by consistently outsmarting your competition. Champy reveals the surprising, counterintuitive lessons learned by companies that have achieved super-high growth for at least three straight years. Drawing on the strategies of some of today's best "high velocity" companies, he identifies eight powerful ways to compete in even the roughest marketplace. You'll discover how to find distinctive market positions and sustainable advantages in products, services, delivery methods, and unexpected customers with unexpected needs. How to reignite growth by... • Seeing what others don't • Breaking free of mental legacies • Using all you know • Changing your frame of reference • Tapping others' successes • Creating order out of chaos • Simplifying complexity • Doing everything yourself there is not much new in management. but there is a lot new in business. Want more? Che...
    Note: Includes index
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