ISBN:
9781512939392
Language:
English
Pages:
1 Online-Ressource (488 pages)
Parallel Title:
Print version Capon, Claire Understanding organisational context: inside & outside organisations (2a. ed.)
DDC:
302.35
Keywords:
Organizational behavior
Abstract:
UNDERSTANDING ORGANISATIONAL CONTEXT (2A. ED.) -- PÁGINA LEGAL -- CONTENTS -- LIST OF CASE STUDIES -- 1 INSIDE ORGANISATIONS -- 1.1 HARLEY-DAVIDSON -- 1.2 SYNGENTA AND GM RICE -- 1.3 ADVANTAGES OF A PERSONAL PASSION -- 2 CULTURE AND ORGANISATIONS -- 2.1 FOREIGN INVESTORS IN CHINA -- 2.2 LONG WORKING HOURS -- 2.3 CHORDIANT -- 3 ORGANISATIONAL BEHAVIOUR -- 3.1 STRATEGIC VISION -- 3.2 FIRST-CLASS LEADERSHIP -- 3.3 THE PEARL RIVER DELTA -- 4 MARKETING -- 4.1 CHINA AND CAPPUCCINO -- 4.2 TOBACCO ADVERTISING -- 4.3 COCA-COLA -- 5 OPERATIONS MANAGEMENT -- 5.1 KAIZEN AT PERKINS -- 5.2 BODY SHOP AND HEMP -- 5.3 BOEING -- 6 FINANCE -- 6.1 SMITHKLINE BEECHAM -- 6.2 PFI -- 6.3 TUC AND MINIMUM WAGE -- 7 HUMAN RESOURCE MANAGEMENT -- 7.1 BEATING SKILLS SHORTAGES -- 7.2 STAFF AS INTANGIBLE ASSETS -- 7.3 PART-TIME AND TEMPORARY WORKERS -- 8 THE EXTERNAL ENVIRONMENT -- 8.1 US AIRLINES -- 8.2 ALCOPOPS -- 8.3 WAL-MART -- 9 THE COMPOSITION OF THE EXTERNAL ENVIRONMENT -- 9.1 PEUGEOT IN SLOVAKIA -- 9.2 NIKE IN CAMBODIA -- 9.3 HOLIDAYS AND THE INTERNET -- 10 THE COMPETITIVE ENVIRONMENT -- 10.1 WRANGLER AND LEVI -- 10.2 BILLA, ORGANIC BRANDS -- 10.3 THE FRAGRANCE INDUSTRY -- 11 STAKEHOLDER AND SWOT ANALYSES -- 11.1 RESTAURANTS -- 11.2 MONSANTO -- 11.3 INTERFLORA -- 12 MANAGING A CHANGING ENVIRONMENT -- 12.1 PRADO MUSEUM -- 12.2 CRUISING AT SEA -- 12.3 TATA AND MG ROVER -- TEACHING WITH THIS BOOK -- GUIDED TOUR OF THE BOOK -- ACKNOWLEDGEMENTS -- PREFACE -- 1 INSIDE ORGANISATIONS -- ENTRY CASE STUDY 1.1: HARLEY-DAVIDSON -- INTRODUCTION -- THE PUBLIC AND PRIVATE SECTORS -- ORGANISATIONAL RESOURCE CONVERSION -- THE LEGAL STRUCTURES OF BUSINESS -- ORGANISATIONAL STRUCTURES -- ORGANISATIONAL CULTURE AND BEHAVIOUR -- CULTURE AND STRUCTURE -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 1.2 AND QUESTIONS: (...)
Abstract:
EXIT CASE STUDY 1.3 AND QUESTIONS: ADVANTAGES (...) -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 2 CULTURE AND ORGANISATIONS -- ENTRY CASE STUDY 2.1: FOREIGN INVESTORS (...) -- INTRODUCTION -- CULTURE AT DIFFERENT LEVELS OF THE EXTERNAL (...) -- CULTURE INSIDE ORGANISATIONS -- PERSONAL CULTURAL PROVENANCE -- IDENTIFYING BRITISH CULTURE -- APPLYING HILL'S MODEL IN A CHINESE CONTEXT -- THE DETERMINANTS OF ORGANISATIONAL CULTURE -- DEAL AND KENNEDY'S ORGANISATIONAL CULTURES -- UNDERSTANDING AND MANAGING CULTURE -- MANAGING CULTURE IN THE INTERNATIONAL ARENA -- MANAGING ORGANISATIONAL CULTURE -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDIES 2.2A -- ETHICAL ISSUES CASE STUDY 2.2B -- EXIT CASE STUDY 2.3 AND QUESTIONS: CHORDIANT -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 3 ORGANISATIONAL BEHAVIOUR -- ENTRY CASE STUDY 3.1: STRATEGIC VISION -- INTRODUCTION -- APPROACHES TO ORGANISATIONAL BEHAVIOUR -- INDIVIDUALS IN ORGANISATIONS -- GROUPS IN ORGANISATIONS -- LEADERSHIP IN ORGANISATIONS -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 3.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 3.3 AND QUESTIONS: THE (...) -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 4 MARKETING -- ENTRY CASE STUDY 4.1: CHINA AND CAPPUCCINO -- INTRODUCTION -- MARKETING -- THE DEVELOPMENT OF THE MARKETING CONCEPT -- DEFINING THE MARKETING CONCEPT -- THE ORGANISATIONAL CONTEXT OF MARKETING -- MARKETING ASSUMPTIONS -- MARKETING ACTIVITIES -- RELATIONSHIP TO THE INTERNAL ENVIRONMENT -- MARKETING TOOLS -- THE MARKETING MIX
Abstract:
THE EXTENDED MARKETING MIX -- PRODUCT LIFE CYCLE -- EXTENDING THE PRODUCT LIFE CYCLE -- THE BOSTON CONSULTING GROUP MATRIX -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 4.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 4.3 AND QUESTIONS: COCA-COLA -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 5 OPERATIONS MANAGEMENT -- ENTRY CASE STUDY 5.1: KAIZEN AT PERKINS -- INTRODUCTION -- ORGANISATIONS AND OPERATIONS MANAGEMENT -- OPERATIONS MANAGEMENT -- LOCATION -- PRODUCT DEVELOPMENT -- FORECASTING -- LAYOUT OF FACILITIES -- LAYOUT POLICIES FOR MANUFACTURING -- PROCESS AND SYSTEM PERFORMANCE -- DEFINING CAPACITY AND MEASURING PERFORMANCE -- PROCESS FLOW CHARTS -- INVENTORY MANAGEMENT -- MATERIALS REQUIREMENT PLANNING -- JUST IN TIME -- QUALITY -- SCHEDULING -- PURCHASING -- DISTRIBUTION -- MAINTENANCE -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 5.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 5.3 AND QUESTIONS: BOEING -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 6 FINANCE -- ENTRY CASE STUDY 6.1: SMITHKLINE BEECHAM -- INTRODUCTION -- EXTERNAL INFLUENCES ON THE FINANCE FUNCTION -- FINANCIAL MANAGEMENT -- MANAGEMENT ACCOUNTING -- COSTING -- INVESTMENT APPRAISAL -- FINANCIAL REPORTING -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 6.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 6.3 AND QUESTIONS: TUC (...) -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 7 HUMAN RESOURCE MANAGEMENT -- ENTRY CASE STUDY 7.1: BEATING SKILLS SHORTAGES -- INTRODUCTION -- HUMAN RESOURCE MANAGEMENT
Abstract:
EMPLOYMENT LEGISLATION -- HEALTH AND SAFETY AT WORK LEGISLATION -- DISCRIMINATION COMMISSIONS -- EQUALISING EMPLOYMENT LEGISLATION -- RACE AND SEX DISCRIMINATION -- DEMOGRAPHICS AND HUMAN RESOURCE MANAGEMENT -- THE FLEXIBLE WORKFORCE AND HUMAN RESOURCE (...) -- THE EMPLOYEE RECRUITMENT PROCESS -- STAGE 1 - ASSESSMENT OF THE JOB -- STAGE 2 - ASSESSMENT OF TYPE OF APPLICANT (...) -- STAGE 3 - ATTRACTING APPLICANTS -- STAGE 4 - ASSESSING APPLICANTS -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 7.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 7.3 AND QUESTIONS: PART-TIME (...) -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 8 THE EXTERNAL ENVIRONMENT -- ENTRY CASE STUDY 8.1: US AIRLINES -- INTRODUCTION -- THE ELEMENTS AND LEVELS OF THE EXTERNAL (...) -- PERFORMING EXTERNAL ENVIRONMENTAL ANALYSIS -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 8.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 8.3 AND QUESTIONS: WAL-MART -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCE -- 9 THE COMPOSITION OF THE EXTERNAL ENVIRONMENT -- ENTRY CASE STUDY 9.1: PEUGEOT IN SLOVAKIA -- INTRODUCTION -- THE POLITICAL ELEMENTS OF THE EXTERNAL (...) -- THE LOCAL POLITICAL ENVIRONMENT -- THE NATIONAL POLITICAL ENVIRONMENT -- THE GLOBAL POLITICAL ENVIRONMENT -- POLITICAL AND ECONOMIC LINKS -- THE ECONOMIC ELEMENTS OF THE EXTERNAL ENVIRONMENT -- THE LOCAL ECONOMIC ENVIRONMENT -- THE NATIONAL ECONOMIC ENVIRONMENT -- THE GLOBAL ECONOMIC ENVIRONMENT -- THE SOCIOCULTURAL ELEMENTS OF THE EXTERNAL (...) -- THE LOCAL SOCIOCULTURAL ENVIRONMENT -- THE NATIONAL SOCIOCULTURAL EXTERNAL ENVIRONMENT -- THE GLOBAL SOCIOCULTURAL ENVIRONMENT
Abstract:
THE TECHNOLOGICAL ELEMENTS OF THE EXTERNAL (...) -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 9.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 9.3 AND QUESTIONS: HOLIDAYS (...) -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 10 THE COMPETITIVE ENVIRONMENT -- ENTRY CASE STUDY 10.1: WRANGLER AND LEVI -- INTRODUCTION -- ENVIRONMENTAL LINKAGES -- THE COMPETITIVE ENVIRONMENT -- THE REGULATION OF COMPETITION IN THE UK -- REGULATORY BODIES FOR PRIVATISED UTILITIES (...) -- ASSESSING THE NATURE OF COMPETITION -- GUIDELINES FOR ASSESSING COMPETITION -- COMPETITIVE STRATEGIES AND COMPETITIVE (...) -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 10.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 10.3 AND QUESTIONS: THE (...) -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 11 STAKEHOLDER AND SWOT ANALYSES -- ENTRY CASE STUDY 11.1: RESTAURANTS -- INTRODUCTION -- STAKEHOLDERS AND THE ORGANISATION -- ANALYSING STAKEHOLDERS -- THE AUTOMOBILE ASSOCIATION AND ITS STAKEHOLDERS -- SWOT ANALYSIS AND THE ORGANISATION -- STRENGTHS -- WEAKNESSES -- OPPORTUNITIES -- THREATS -- DIFFERENT TYPES OF SWOT ANA -- GUIDELINES FOR CARRYING OUT SWOT ANALYSIS -- ADVANCED SWOT ANALYSIS -- SUMMARY -- LEARNING OUTCOMES FOR CASE STUDIES -- ETHICAL ISSUES CASE STUDY 11.2 AND QUESTIONS: (...) -- EXIT CASE STUDY 11.3 AND QUESTIONS: INTERFLORA -- SHORT-ANSWER QUESTIONS -- LEARNING OUTCOMES FOR ASSIGNMENT QUESTIONS -- ASSIGNMENT QUESTIONS -- WEBLINKS -- FURTHER READING -- REFERENCES -- 12 MANAGING A CHANGING ENVIRONMENT -- ENTRY CASE STUDY 12.1: PRADO MUSEUM -- INTRODUCTION -- SOURCES OF ORGANISATIONAL CHANGE -- TYPES OF ORGANISATIONAL CHANGE
Abstract:
THE PROCESS OF CHANGE
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