ISBN:
9781447355809
Language:
English
Pages:
1 online resource (244 pages)
Edition:
1st ed.
Parallel Title:
Erscheint auch als
DDC:
305.8
Abstract:
This book shows researchers how ethnography can be carried out within human service settings, providing an invaluable guide on how to apply ethnographic creativeness and offering a more humanistic and context-sensitive approach to generating valid knowledge about today's service work.
Abstract:
Front Cover -- Doing Human Service Ethnography -- Copyright information -- Table of contents -- About the editors -- Notes on contributors -- Introduction: What is human service ethnography? -- Preliminary matters -- The general and the specific -- Problematizing everyday life -- Human service ethnography -- Taken together -- References -- PART I Capturing professional relevance -- 1 Shadowing care workers when they're 'doing nothing' -- Standardization and 'nothingness' -- Shadowing the everyday practices of care -- Care practices in the home -- Football and singing: relations and persistence in care -- Sitting on the floor: inventiveness and sensitivity work in care -- Care practices in the hospital -- Making sandwiches: invisible work and tailored care2 -- Conclusion -- Notes -- References -- 2 Two worlds of professional relevance in a small village -- Concerned villagers and problems-talk -- Problems-talk and the larger narrative culture -- Social worlds and counternarratives -- Conclusion -- Notes -- References -- 3 Capturing the organization of emotions in child welfare decision-making -- Organizational contours of emotion -- Engagement with the emotions of a particular field -- Turning to the everyday practice of emotional expression -- Emotions in everyday decision-making -- Controlling emotions -- Conclusion -- References -- PART II Grasping empirical complexity -- 4 Sensitizing concepts in studies of homelessness and disability -- From sensitizing concepts to empirical complexity -- Analytical ethnography -- Empirical complexity -- Empirical complexity in two observational studies -- Processes of othering -- Conclusion -- References -- 5 Grasping the social life of documents in human service practice -- The ethnographic field -- Assessing need -- Inscribing need -- Following the form -- Contesting need -- Conclusion -- References.
Note:
Description based on publisher supplied metadata and other sources
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