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  • 1
    ISBN: 9781663735195 , 1663735190
    Language: English
    Pages: 1 online resource (1 sound file (4 hr., 45 min.))
    Edition: [First edition].
    DDC: 658.8/12
    Keywords: Customer relations ; Customer loyalty ; Selling ; Consommateurs ; Fidélité ; Vente ; selling ; Audiobooks ; Livres audio
    Abstract: Elevate your client's experience and win more business. This is the first book to detail how professionals can acquire more clients and establish their lasting loyalty through the experience they provide. Many books are written on acquisition strategies, better customer service, or an elevated experience. But none gives the listener the step-by-step tactical strategies to make both acquisition and loyalty happen in concert like this book does. Give your clients the appreciation that they deserve. Working with a company can be stressful for many clients, especially if they feel they are not being heard. 100 Proven Ways to Acquire and Keep Clients for Life reveals effective methods for providing your sincerest attention to your client base. Each chapter examines the best ways to utilize empathy, thoughtfulness, and assurance in delivering an exceptional client experience. In this book, you'll find genuine insight and key tips on creating and managing client relationships such as: what buyers of every product or service actually want and why it matters; the critical link between client acquisition and long-term loyalty; the proven path to engage with people to become the provider of choice; and how to create rock-solid relationships that withstand competitive pressure.
    Note: Online resource; title from title details screen (O’Reilly, viewed May 21, 2024)
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  • 2
    Online Resource
    Online Resource
    [Old Saybrook, Connecticut] : Tantor Media, Inc. | Sebastopol, CA : O'Reilly Media Inc.
    ISBN: 9798765009536
    Language: English
    Pages: 1 Online-Ressource (1 audio file (17 hr., 14 min.)
    Edition: [First edition]
    DDC: 303.48/34
    Keywords: Industry 4.0 ; Technological forecasting ; Cloud computing Economic aspects ; Automation
    Abstract: The conventional wisdom on how technology will change the future is wrong. Mark Mills lays out a radically different and optimistic vision for what's really coming. The mainstream forecasts fall into three camps. One considers today as the "new normal," where ordering a ride or food on a smartphone or trading in bitcoins is as good as it's going to get. Another foresees a dystopian era of widespread, digitally driven job- and business-destruction. A third believes that the only technological revolution that matters will be found with renewable energy and electric cars. But according to Mills, a convergence of technologies will instead drive an economic boom over the coming decade, one that historians will characterize as the "Roaring 2020s." It will come not from any single big invention, but from the confluence of radical advances in three primary technology domains: microprocessors, materials, and machines. Accelerating and enabling all of this is the Cloud, history's biggest infrastructure. We have wrung much magic from the technologies that fueled the last long boom. And this time, we have the Cloud amplifying everything. The next long boom starts now...
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  • 3
    ISBN: 9781663726759 , 1663726752
    Language: English
    Pages: 1 online resource (1 audio file (08 hr., 16 min.))
    Edition: [First edition].
    DDC: 658.4092
    Keywords: Leadership Psychological aspects ; Crisis management ; Resilience (Personality trait) ; Management Psychological aspects ; Crisis management ; Leadership ; Psychological aspects ; Management ; Psychological aspects ; Resilience (Personality trait) ; Audiobooks ; Audiobooks
    Abstract: It's hard enough to lead in good times. It's even harder to lead in a crisis. This book teaches the art and science of transformative resilient leadership, a unique leadership style that focuses on spotting the opportunities that emerge from times of adversity, and leverages them to foster resilience and growth. With over seventy years of combined experience training leaders in business, military, sports, and other high-pressure settings, psychologists George S. Everly, Jr., and Amy B. Athey have garnered unparalleled insight into how the best leaders navigate the worst. This book distills their wisdom into practical, accessible chapters and profiles leaders from classical and modern history who demonstrate the five pillars of transformative resilient leadership. Whether you are a CEO, frontline manager, director, teacher, coach, or other leader, you can learn to seize the unique opportunities afforded by crisis to achieve organizational, community, and personal growth.
    Note: Online resource; title from title details screen (O'Reilly, viewed March 28, 2023)
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  • 4
    ISBN: 9781663727015 , 1663727015
    Language: English
    Pages: 1 online resource (1 audio file (10 hr., 15 min.))
    Edition: [First edition].
    DDC: 331.2/1
    Keywords: Wages ; Equal pay for equal work ; Pay equity ; Audiobooks
    Abstract: Pay equity has become a hot topic in recent years with pay transparency viewed as an important way to narrow gender and racial pay gaps. However, pay transparency policies and practices remain highly controversial, with divergent attitudes based largely on conjecture or anecdote. In Exposing Pay, Peter Bamberger provides evidence-based insights into how pay communication policies and practices impact outcomes at individual, organizational, and societal levels. Bamberger reviews findings from the recent surge in pay transparency research to help employees, managers, and policymakers better understand when pay communication policies and practices might enhance organizational performance and address social inequality and when such practices can lead to harmful consequences. Starting with a short overview of how companies have addressed the question of pay transparency over the past century and a brief summary of contemporary transparency regulations in dozens of countries around the world, Exposing Pay presents findings on the various forms of pay transparency on such outcomes as individual task performance, employee retention and turnover, citizenship behaviors such as helping, counter-productive work behavior, and pay dispersion or spread.
    Note: Online resource; title from title details screen (O'Reilly, viewed April 4, 2023)
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  • 5
    Online Resource
    Online Resource
    [Place of publication not identified] : Ascent Audio
    ISBN: 9781663733177 , 1663733171
    Language: English
    Pages: 1 online resource (1 audio file (10 hr., 3 min.))
    Edition: [First edition].
    DDC: 338.092
    Keywords: Buffett, Warren ; Capitalists and financiers Biography ; Businesspeople Biography ; Entrepreneurship ; Investments ; Audiobooks ; Biographies
    Abstract: Warren Buffett is perhaps the most accomplished investor of all time. The CEO and chair of Berkshire Hathaway has earned admiration for not only his financial feats but also the philosophy behind them. Todd A. Finkle provides striking new insights into Buffett's career through the lens of entrepreneurship. This book demonstrates that although Buffett is thought of primarily as an investor, one of the secrets to his success has been running Berkshire as an entrepreneur. Finkle-a Buffett family friend-shares his perspective on Buffett's early life and business ventures. The book traces the entrepreneurial paths that shaped Buffett's career, from selling gum door-to-door during childhood to forming Berkshire Hathaway and developing it into a global conglomerate through the imaginative deployment of financial instruments and creative deal making. Finkle considers Buffett's investment methodology, management strategy, and personal philosophy on building a rewarding life in terms of entrepreneurship. He also zeroes in on Buffett's longtime business partner, Charlie Munger, and his contributions to Berkshire's success. Finkle draws key lessons from Buffett's mistakes as well as his successes, using these failures to explore the ways behavioral biases can affect investors and how to overcome them.
    Note: Online resource; title from title details screen (O'Reilly, viewed November 15, 2023)
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  • 6
    Online Resource
    Online Resource
    [Place of publication not identified] : Ascent Audio
    ISBN: 9781663725936 , 1663725934
    Language: English
    Pages: 1 online resource (1 audio file (1 hr., 42 min.))
    Edition: [First edition].
    DDC: 155.24
    Keywords: Habit ; Self-actualization (Psychology) ; Goal (Psychology) ; Habit breaking ; Audiobooks
    Abstract: Improve the way you work-and feel-by forming better habits. We all have habits. Some of them we've carefully established; others we may have simply fallen into. Some help us get our work done; others hold us back. This book explores how to change your behavior to break counterproductive tendencies, combat everyday stressors, and ultimately reach your goals at work and in life. This volume includes the work of James Clear, Rasmus Hougaard, Jacqueline Carter, and Whitney Johnson. How to be human at work. The HBR Emotional Intelligence series features smart, essential reading on the human side of professional life from the pages of Harvard Business Review. Each book in the series offers proven research showing how our emotions impact our work lives, practical advice for managing difficult people and situations, and inspiring essays on what it means to tend to our emotional well-being at work. Uplifting and practical, these books describe the social skills that are critical for ambitious professionals to master.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 23, 2023)
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  • 7
    ISBN: 9781663732255 , 1663732256
    Language: English
    Pages: 1 online resource (1 sound file (9 hr., 30 min.))
    Edition: [First edition].
    DDC: 650.1/3
    Keywords: Business networks ; Ability ; Business logistics Contracting out ; Information storage and retrieval systems Personnel management ; Labor and globalization ; Réseaux d'affaires ; Aptitude ; Systèmes d'information ; Personnel ; Direction ; Travail et mondialisation ; Audiobooks ; Livres audio
    Abstract: "In this eye-opening, essential guidebook for the new world of work, John Winsor and Jin Paik, leaders at the Laboratory for Innovation Science at Harvard, show how the massive reset of the pandemic allowed talented workers everywhere to exit their jobs without leaving the workforce. Now some are freelancing for multiple companies or starting small businesses, leaving hiring managers scratching their heads over a workforce gone AWOL. What's more, talent has more power than ever using platforms such as Freelancer.com, Fiverr, and Upwork, setting their own terms for work: what, where, when, and at what price. How can companies adapt? The key, the authors argue, is shifting to a more ""distributed"" idea of the organization that revolves around talent (people) and projects, not divisions and offices. In this new model, which the authors call a networked organization, talent is culled from both inside and outside the organization, dispensing with siloed approaches to talent acquisition and instead viewing talent through a single lens: as a global ecosystem that can be tapped as needed. With rich stories, keen insights, and an abundance of practical advice, Winsor and Paik provide a new framework and operating model for transforming your organization into a talent-orchestrating, problem-solving machine.".
    Note: Online resource; title from title details screen (O'Reilly, viewed January 17, 2024)
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  • 8
    Online Resource
    Online Resource
    [Place of publication not identified] : McGraw Hill-Ascent Audio
    ISBN: 9781638411833 , 1638411832
    Language: English
    Pages: 1 online resource (1 audio file (09 hr., 39 min.))
    Edition: [First edition].
    DDC: 332.63/2042
    Keywords: Investment analysis ; Speculation ; Stock price forecasting ; Investment analysis ; Speculation ; Stock price forecasting ; Downloadable audio books ; Audiobooks ; Audiobooks
    Abstract: If you're just starting to invest in or trade stocks-or even if you're only considering it-How to Profit in the Stock Market delivers the insights and knowledge you need to succeed, consistently and decisively. You'll learn about: The Art of Buying-how to find winning stocks, and buying strategies and tactics; Technical Indicators and Oscillators-MACD, RSI, Bollinger Bands, Stochastics, Candlesticks, Moving Averages; Trend and Momentum Strategies-discusses short-term trend trading and momentum strategies; High Risk, High-Reward Strategies-day trading, trading gaps, cryptocurrencies, and trading penny stocks; Corrections, Crashes, and Bear Markets-how to survive and thrive when markets plunge, and advice from short-selling experts; and Selling Stocks and Options-the art of selling and selling covered calls. How to Profit in the Stock Market shows how to find stocks that have the most potential, identify overall market conditions, determine whether or not to participate, enter and exit positions, and avoid dangerous markets. You'll gain valuable information on potential risks and learn ways to protect your money during a trade.
    Note: Online resource; title from title details screen (O'Reilly, viewed May 19, 2022)
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  • 9
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469007960
    Language: English
    Pages: 1 online resource (27102 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Proactive Risk Management's unique approach provides a model of risk that is scalable to any size project or program and easily deployable into any product development or project management life cycle. It offers methods for identifying drivers (causes) of risks so you can manage root causes rather than the symptoms of risks. Providing you with an appropriate quantification of the key factors of a risk allows you to prioritize those risks without introducing errors that render the numbers meaningless. This book stands apart from much of the literature on project risk management in its practical, easy-to-use, fact-based approach to managing all of the risks associated with a project. The depth of actual how-to information and techniques provided here is not available anywhere else.
    Note: Online resource; Title from title page (viewed October 16, 2017) , Mode of access: World Wide Web.
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  • 10
    Online Resource
    Online Resource
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    ISBN: 9781469067667
    Language: English
    Pages: 1 online resource (35556 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Practical advice for making the shift to your first leadership position The number of people who will become first-time supervisors will likely grow in the next 10 years, as Baby Boomers retire. Perhaps the most challenging leadership experience anyone will face isn't one at the top, but their first promotion to leadership. They must deal with the change and uncertainty that comes with a new job, requiring new skills, and they've been promoted from peer to leader. While the audiobook addresses the needs of any manager, supervisor, or leader, it pulls from the best leadership and management thinking, and puts the focus on the difficulties that new leaders experience. Includes practical information for new managers who must supervise friends and former peers Authors are expert consultants who work with leaders at all levels Shows how to adopt the mindset of a leader, including: communicating change, giving feedback, coaching employees, leading productive teams, and achieving goals This much-needed audiobook can help new leaders get beyond the stress and fear to focus on becoming the most effective leader they can be-starting right now.
    Note: Online resource; Title from title page (viewed July 1, 2017) , Mode of access: World Wide Web.
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