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  • 1
    Online Resource
    Online Resource
    The 10 Golden Rules of Customer Service (2019)
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    Details
    ISBN: 9781469070605
    Language: English
    Pages: 1 online resource (3194 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: Through the story of a $6,000 Egg, Deb and Todd Duncan reveal that even the smallest interactions have the power to create lifelong patrons or alienate once-devoted customers. The 10 Golden Rules of Customer Service represents the costly mistake of removing customer satisfaction from the bottom line. The teachable moments divulged throughout the audiobook transcend industry or career level and encourages everyone to contribute. You must go above and beyond in order to get ahead.
    Note: Online resource; Title from title page (viewed April 1, 2019) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 2
    Online Resource
    Online Resource
    Investigating Cryptocurrencies (2019)
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    Details
    ISBN: 9781469076607
    Language: English
    Pages: 1 online resource (37354 pages)
    Edition: 1st edition
    DDC: 005.8
    Keywords: Computers ; Electronic digital computers ; Audiobooks ; computers ; Electronic digital computers ; Computers ; Ordinateurs ; Downloadable audio books ; Audiobooks ; Audiobooks ; Livres audio
    Abstract: Investigate crimes involving cryptocurrencies and other blockchain technologies Bitcoin has traditionally been the payment system of choice for a criminal trading on the Dark Web, and now many other blockchain cryptocurrencies are entering the mainstream as traders are accepting them from low-end investors putting their money into the market. Worse still, the blockchain can even be used to hide information and covert messaging, unknown to most investigators. Investigating Cryptocurrencies is the first book to help corporate, law enforcement, and other investigators understand the technical concepts and the techniques for investigating crimes utilizing the blockchain and related digital currencies such as Bitcoin and Ethereum. Listen to this book to: understand blockchain and transaction technologies, set up and run cryptocurrency accounts, identify users of cryptocurrencies, and more. With nearly $150 billion in cryptocurrency circulating and $3 billion changing hands daily, crimes committed with or paid for with digital cash are a serious business. Luckily, Investigating Cryptocurrencies shows you how to detect it and, more importantly, stop it in its tracks.
    Note: Online resource; Title from title page (viewed December 3, 2019) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 3
    Online Resource
    Online Resource
    The CISO evolution : business knowledge for cybersecurity executives (2022)
    [Place of publication not identified] : Ascent Audio
    Details
    ISBN: 9781663718556 , 1663718555
    Language: English
    Pages: 1 online resource (1 sound file (13 hr., 8 min.))
    Edition: [First edition].
    DDC: 658.4/038011
    Keywords: Chief information officers ; Computer security ; Management information systems Security measures ; Computer Security ; Chefs des services de l'information ; Sécurité informatique ; Systèmes d'information de gestion ; Sécurité ; Mesures ; Chief information officers ; Computer security ; Downloadable audio books ; Audiobooks ; Audiobooks ; Livres audio
    Abstract: Learn to effectively deliver business aligned cybersecurity outcomes In The CISO Evolution: Business Knowledge for Cybersecurity Executives, information security experts Matthew K. Sharp and Kyriakos "Rock" Lambros deliver an insightful and practical resource to help cybersecurity professionals develop the skills they need to effectively communicate with senior management and boards. They assert business aligned cybersecurity is crucial and demonstrate how business acumen is being put into action to deliver meaningful business outcomes. The authors use illustrative stories to show professionals how to establish an executive presence and avoid the most common pitfalls experienced by technology experts when speaking and presenting to executives. The book will show you how to: - Inspire trust in senior business leaders by properly aligning and setting expectations around risk appetite and capital allocation - Properly characterize the indispensable role of cybersecurity in your company's overall strategic plan - Acquire the necessary funding and resources for your company's cybersecurity program and avoid the stress and anxiety that comes with underfunding.
    Note: Online resource; title from title details screen (O’Reilly, viewed May 3, 2022)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 4
    Online Resource
    Online Resource
    The business blockchain (2023)
    [Place of publication not identified] : Ascent Audio
    Details
    ISBN: 9781663730015 , 1663730016
    Language: English
    Pages: 1 online resource (1 sound file (5 hr., 12 min.))
    Edition: [First edition].
    DDC: 332.1/78
    Keywords: Internet Technological innovations ; Cryptocurrencies ; Audiobooks
    Abstract: The definitive pioneering blueprint covering the what, why, and how of the blockchain Blockchains are new technology layers that rewire the Internet and threaten to side-step older legacy constructs and centrally served businesses. At its core, a blockchain injects trust into the network, cutting off some intermediaries from serving that function and disrupting how they operate. Metaphorically, blockchains are the ultimate non-stop computers. Once launched, they never go down, and offer an incredible amount of resiliency. The Business Blockchain charts new territory in advancing our understanding of the blockchain by unpacking its elements like no other before. William Mougayar anticipates a future that consists of thousands, if not millions of blockchains that will enable not only frictionless value exchange, but also a new flow of value, redefining roles, relationships, power, and governance. In this book, Mougayar makes two other strategic assertions. First, the blockchain has polymorphic characteristics; its application will result in a multiplicity of effects. Second, we shouldn't ask what problems the blockchain solves, because that gives us a narrow view on its potential. Rather, we should imagine new opportunities, and tackle even more ambitious problems that cross organizational, regulatory, and mental boundaries.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 25, 2023)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 5
    Online Resource
    Online Resource
    HBR guide to designing your retirement (2023)
    [Place of publication not identified] : Ascent Audio
    Details
    ISBN: 9781663726155 , 1663726159
    Language: English
    Pages: 1 online resource (1 audio file (5 hr., 5 min.)).
    Edition: [First edition].
    Series Statement: HBR guides
    DDC: 646.7/9
    Keywords: Retirement Planning ; Retirement Psychological aspects ; Decision making ; Audiobooks
    Abstract: Make a retirement plan that includes more than golf, mah-jongg, and grandkids. When what you do is inextricably tied to who you are for so much of your life, it can be daunting to think of who you'll be if you slow down-or stop working entirely. You've charted your own career journey, made difficult choices, led teams through times of turmoil, celebrated big wins, and moved on from devastating losses. How do you just stop? What do you do without a purpose and a plan-and a crowded calendar? How do you make this next stage of your life fulfilling and satisfying? While the idea of not working can be simultaneously wonderful and overwhelming, you can figure out what you want the end of your career and your retirement to look like before you submit your resignation. This book won't help you figure out whether or not you can afford to retire, but it will help you figure out what you'd like to do and who you'd like to be. You'll learn how to: assess your readiness to make a transition; make a plan to slow your pace-or stop completely; experiment with possible future selves; find new ways to apply old skills; communicate your plan to key partners; bridge your old identity to the new one you create; and keep connected to the passions and people that matter.
    Note: Online resource; title from title details screen (O'Reilly, viewed June 20, 2023)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 6
    Online Resource
    Online Resource
    Dynamic Capabilities and Strategic Management (2019)
    [Erscheinungsort nicht ermittelbar] : HighBridge | Boston, MA : Safari
    Details
    ISBN: 9781684573479
    Language: English
    Pages: 1 online resource (36227 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: How do firms compete? How do firms earn above normal returns? What's needed to sustain superior performance long term? An increasingly powerful answer to these fundamental questions of business strategy lies in the concept of dynamic capabilities. These are the skills, processes, routines, organizational structures, and disciplines that enable firms to build, employ, and orchestrate intangible assets relevant to satisfying customer needs, and which cannot be readily replicated by competitors. Enterprises with strong dynamic capabilities are intensely entrepreneurial. They not only adapt to business ecosystems; they also shape them through innovation, collaboration, learning, and involvement. This book is the clearest and most succinct statement of the core ideas of dynamic capabilities. David Teece, the pioneer of the dynamic capabilities perspective, explains their genesis, application, and how they offer an alternative approach to much conventional strategic thinking grounded in simplistic and outdated understandings of industrial organizations and the foundations of competitive advantage. Accessibly written and presented, it will be an invaluable and stimulating tool for all those who want to understand this important contribution to strategic thinking, be they Mba students, academics, managers, or consultants.
    Note: Online resource; Title from title page (viewed July 2, 2019) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
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  • 7
    Online Resource
    Online Resource
    The entrepreneurs : the relentless quest for value (2022)
    [Place of publication not identified] : Ascent Audio
    Details
    ISBN: 9781663723918 , 1663723915
    Language: English
    Pages: 1 online resource (1 audio file (10 hr., 37 min.))
    Edition: [First edition].
    DDC: 658.4/21
    Keywords: Entrepreneurship ; Industrial management Environmental aspects ; Management Technological innovations ; Risk management ; Value added ; Audiobooks
    Abstract: As far back as we can trace human history, there have been entrepreneurs. Almost five millennia ago, copper tool manufacturers set up a factory in what today is southwest Spain, profiting for hundreds of years from trade around the Mediterranean. Papyri document the diverse investments of an ancient Egyptian businessperson, from grain-yielding land to flax for linen cloth. What do these figures have in common with renowned modern entrepreneurs, and how do their similarities help us achieve a deeper understanding of entrepreneurship as well as the potential for a healthier, wealthier, and more equitable and sustainable future? Derek Lidow delves into the deep history of innovation to deliver essential new insights into how entrepreneurs create value and bring about change. Telling the captivating stories of people from many different cultures over thousands of years, he shows how entrepreneurs transform the world through relentless innovation. Lidow demonstrates that far from being heroic lone individuals, they copy and then add to the inventions of others. The cumulative innovations of swarms of entrepreneurs expand the scale, scope, and range of products and services. Lidow emphasizes how entrepreneurship can harm society as well as benefit it, and he underscores ways to mitigate its harmful side and harness its positive effects.
    Note: Online resource; title from title details screen (O'Reilly, viewed January 5, 2023)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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    Online Resource
    MPI Ethno. Forsch.
  • 8
    Online Resource
    Online Resource
    Blockchain and Web3 : building the cryptocurrency, privacy, and security foundations of the metaverse (2022)
    [Place of publication not identified] : Ascent Audio
    Details
    ISBN: 9781663725134 , 1663725136
    Language: English
    Pages: 1 online resource (1 audio file (11 hr., 53 min.))
    Edition: [First edition].
    Parallel Title: Erscheint auch als Ma, Winston, 1973 - Blockchain and Web3
    DDC: 005.74
    RVK:
    QK 305
    RVK:
    ST 205
    Keywords: Blockchain ; Virtuelle Währung ; Blockchains (Databases) ; Cryptocurrencies ; Audiobooks
    Abstract: In Blockchain and Web3, two tech and finance experts deliver a comprehensive and accessible guide to the present and future of blockchain technology and how it will form the foundation of a new, better internet. To support a concept as bold as the Metaverse, we need several orders of magnitude more powerful computing capability, accessible at much lower latencies, across a multitude of devices and screens. You'll discover how blockchain can accelerate data flow, exchange, and transactions to create and transfer value around the world and, at the same time, how it can be used to protect user data privacy and security with decentralized web infrastructures. The book also includes: discussions of how sovereign governments are entering the blockchain fray and how their entry, especially with CBDC digital currency, shapes the conversations around Web3; explorations of whether we will ever realize the holy grail of blockchain tech: interoperability to compete with Big Tech platforms; and a discussion of new security and privacy issues rising from the intersection of Blockchain, Web3, and Metaverse. A fascinating and eye-opening treatment of the past, present, and future of blockchain and the role it will play on the internet and metaverse, Blockchain and Web3 is a truly original and engaging discussion of a timely and critical topic.
    Note: Online resource; title from title details screen (O'Reilly, viewed October 25, 2022)
    URL: lizenzpflichtig
    Library Location Call Number Volume/Issue/Year Availability
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  • 9
    Online Resource
    Online Resource
    Coaching & mentoring (2023)
    [Old Saybrook] : Tantor Audio
    Details
    ISBN: 9798350858235
    Language: English
    Pages: 1 online resource (1 audio file (13 hr., 42 min.)).
    Edition: 2nd edition.
    Series Statement: For dummies
    DDC: 658.4/07124
    Keywords: Mentoring in business ; Employees Training of ; Employees Coaching of ; Mentorat dans les affaires ; Personnel ; Formation ; Audiobooks ; Livres audio
    Abstract: Coaching & Mentoring For Dummies is the playbook to help supervisors change their role from doer/manager to coach/mentor. Leadership and coaching expert Leo MacLeod shares the secrets of motivating employees to find purpose in their work and grow as independent problem solvers-without micromanaging them. Written for today's changing workplace, the book provides guidance on leading diverse teams, working with younger generations, and working remotely. This guide provides you with the skills to strengthen connections and pass on useful knowledge that will help teams elevate their productivity and quality of work. - Gain or improve the coaching skills that drive employee performance and commitment in diverse workforces - Encourage colleagues to deliver results and guide employees to think for themselves - Motivate teams, and navigate intergenerational issues - Be a sounding board for others and get the best out of your teams - Foster mentoring relationships that help employees grow and stay engaged. This is the perfect Dummies guide for anyone who wants to learn the best practices of coaching and mentorship in today's diverse, digital world.
    Note: Online resource; title from title details screen (O'Reilly, viewed September 26, 2023)
    URL: lizenzpflichtig
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  • 10
    Online Resource
    Online Resource
    Sales Management That Works (2021)
    [Erscheinungsort nicht ermittelbar] : Ascent Audio | Boston, MA : Safari
    Details
    ISBN: 9781663712370
    Language: English
    Pages: 1 online resource (34656 pages)
    Edition: 1st edition
    Keywords: Audiobooks
    Abstract: In this practical and research-based guide for sales managers, Harvard Business School professor Frank Cespedes offers essential strategies for thriving in an industry that never stops changing. The rise of e-commerce. Big data. AI. Given these trends (and many others), there's no doubt that sales is changing. But much of the current conventional wisdom is misleading and not supported by empirical data. If you as a manager fail to separate fact from hype, you will make decisions based on faulty assumptions and, in a competitive market, eventually fall behind those with a keener grasp of the current selling environment. In this book, Cespedes provides sales managers and executives with the tools they need to separate the signal from the noise. These include how to: hire the right talent-not just stars; pay and properly incentivize your sales force; improve ROI from your training programs; create a comprehensive sales model that aligns with your strategy; set the right prices; and build and manage a multichannel approach. Chock-full of examples, research, guidelines, and diagnostics, Sales Management That Works is the book you need to build a great sales team, create an optimal strategy, and steer clear of hype and fads.
    Note: Online resource; Title from title page (viewed March 2, 2021) , Mode of access: World Wide Web.
    URL: lizenzpflichtig
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