ISBN:
9781786433459
Language:
English
Pages:
1 Online-Ressource (vi, 194 Seiten)
Series Statement:
Elgar Research Agendas
Series Statement:
Elgaronline
Series Statement:
Edward Elgar books
Series Statement:
Edward Elgar E-Book Archive
Parallel Title:
Erscheint auch als A research agenda for service innovation
Keywords:
Dienstleistungsinnovation
;
Interdisziplinäre Forschung
;
Business Technological innovations
;
Business Research
;
Customer services Research
;
Customer services Technological innovations
;
Electronic books
Abstract:
Contents: 1. Fifteen challenges for Service Innovation Studies / Faridah Djellal and Fa�iz Gallouj -- 2. Services, service innovation and the ecological challenge / Faridah Djellal and Fa�iz Gallouj -- 3. Service innovation and social innovation / Marja Toivonen -- 4. Service innovation in developing economies / Luis Rubalcaba, H�ector Lagunes and Javier Reynoso -- 5. An ecosystem perspective on service innovation / Bo Edvardsson and B�ard Tronvoll and Lars Wittel -- 6. Innovation and smart service systems / Paul Maglio and Chiehyeon Lim -- 7. Service innovation: towards a religious trajectory / Camal Gallouj -- 8. Digital servitization in manufacturing as a new stream of research: a review and a further research agenda / Theoni Paschou, Federico Adrodegari, Marco Perona and Nicol Saccani -- 9. New Perspectives in Public service innovation / Annaflavia Bianchi, Giovanni Marin and Antonello Zanfei -- Index.
Abstract:
Elgar Research Agendas outline the future of research in a given area. Leading scholars are given the space to explore their subject in provocative ways, and map out the potential directions of travel. They are relevant but also visionary. Over the last two decades, Service Innovation Studies (SIS) has achieved 15 distinct and important advances. This Research Agenda outlines these major developments, setting out the research priorities in the field. Fa�iz Gallouj and Faridah Djellal have drawn together an array of renowned contributors to create a multidisciplinary analysis of the topic that illustrates the strength of this research trajectory. International experts in the field of SIS consider the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, gender, ethical issues, religion and public organizations. Moving from an overview of the 15 advances already made, this Research Agenda outlines the 15 main challenges that could structure research over the next decade, distinguishing between societal challenges, organizational and structural challenges, and methodological and didactic challenges. This is an enlightening book for both services and innovation scholars in the fields of economics, management science and public administration who wish to develop further research in SIS
DOI:
10.4337/9781786433459
URL:
Volltext
(Deutschlandweit zugänglich)
URL:
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